I made an appointment for my service on line. When I arrived, I was told the person I had the appointment with was off and as a result I waited nearly 30 minutes for another service rep to check my car in. He was very nice, although apparently extremely overloaded; I asked to have my car between 4:30 & 5 - the response was no problem. While I was at lunch he left me a message that aside from the services expected the service technician recommended two air filter replacements. I tried to as soon as I got the message, approx, 1:30, but never got a human being to answer. I called a couple of more times over the next two hours, no no avail and so sent an email to the address on my service reps business card. Having gotten no response, I again called about 4:30 and finally got my actual rep, wanted to be sure he had seen my email, which he responded, "I haven't even checked my mail" so I told him I approved the air filters. About 5:30 I returned to the dealership to pick up my car, wasn't ready. About 5:45 he told me he'd have me out of there by 6:30. At 6:40 I approached him and he said, oh, come on we're ready just need to do the paperwork. It took another 25 minutes for him to get the paperwork done as he kept calling someone saying the paperwork wasn't right. I am very happy with my Evoque, but this experience is similar to my first, and only other, experience with the service department. I have one more service appointment left on my service agreement, once expired, I will definitely visit my own mechanic rather than returning to the dealership.

They went above and beyond to service my car expediently.

Gear friendly service, Vartan and rest of the staff were fantastic on my first service appointment!

Best customer service ! Thank you and see you next service

The Dealership had friendly staff who were knowledgeable about the products and were not pushy. Our sales Rep Isaac focused on what we were looking for and not what he was trying to sell. The Sales Manager ?Dino from Encino? took time to come and speak with us and did assist is working out a deal agreeable to us and the dealership. If you are looking for a quality dealership please go check out Land Rover of Encino.

Vartan was really helpful and very knowledgeable. He called me to keep me updated on my car.

Land Rover Encino services Los Angeles area and has wide selection including Land Rover Range Rover, Range Rover Sport, Discovery Evoke Velar and more!

I had my 30,000 mile service on my 2017 Discovery Sport HS at Land Rover Encino about a month ago. They got me checked in within a half hour. They have an excellent coffee/expresso/cappucino machine that I haven't seen elsewhere (and it was easy to understand and fully stocked, too!). Gave me a new Discovery Sport as a loaner. The service took three days, but no problem with the loaner. It was all covered by warranty or service plan, fluids, new brakes etc. Then they called me last week to say that I was also covered for new windshield wipers (never heard that one before! They put them on in a quick visit (more excellent coffee) and took care of me. Very positive experience with Vartan as my advisor and Chris on the wipers.

I bring my discovery in for a service. Edmond is the best, he is very professional and kind, He took his time to explaine everything, and even got me a loaner car for the day. Thanks Edmond. Nia

Awful. Took my car for prepaid service. They made me wait 2-3 weeks for an appointment and when I came in and said my Bluetooth hasn?t been working properly for 2 years since I had the car, the advisor laughed and said yea that?s a problem, there?s a software update. I said ok can you do that upgrade while it?s here for service? He said no, You?ll have to bring it back in and leave it for 2-3 days because it takes too long and we can?t do that on the weekend. Never had this type of experience at a luxury dealer. BMW and Mercedes, even Porsche usually sent me a flyer or let me know when scheduling service that there?s a software update and they?d make plans for that on the same day as service. Now I have to wait a month and go back. By that point, I?ll have 10 months left on a 36 month lease to hopefully be able to utilize Bluetooth properly. Awful customer service.

I am currently driving our 4th or 5th Range Rover from Encino. They have always been terrific at sales and service. Unfortunately, this past experience was a disaster! They had my car for over a week and kept telling me to come pickup the car and 3 times when I showed up, it wasn’t ready. In the end, many apologies were extended. I won’t color the dealership for this 1 bad experience. My lease is up in Dec...I’m trying to decide which car to get next.

I took my car in for an oil change and related service on Friday, August 2, 2019. Today, I noticed when looking inside my driver?s side door panel, that items had been stolen from the door panel, including approximately $20 in cash, and 2 pre-roll and sealed cannabis items. After leaving the dealership, I drove to the airport and accessed my car again this morning. No one else had access to my car but me and Land Rover employees. When I looked inside the side door panel this morning, those items were missing. I also noticed that my center console had been turned practically upside down as well as my dashboard console. My experience at this dealership has not been great, but I purchased a service plan with them when I bought a new car there in 2017, so I?m forced to go back. Each time it gets worse and service manager and personnel dont seem to care about customers. I?d like someone to investigate this. The items are trivial, but the notion that employees are stealing from customer cars is unacceptable.

Chris at the service department was very professional, knowledgeable and he provided amazing customer service experience. Highly recommended!

Edmond is wonderful at the service department. He is v helpful and takes v good care of the customers and the cars

They are frauds. Bought a car from them. Paid top dollar. It was supposed to be an accident free car per their car fax and condition report. When I received delivery even a blind person could see that the car has had a major accident. They refused to return it . It’s been two months now and they haven’t registered the car yet so I can’t even drive it. Run away from this dealership.

Love this dealership and hopefully, I will be able to make that purchase soon! However, until then, will continue with the 1 I have...

Vartan was great! Got everything taken care of. I was very happy.

Jaxon is the best! Super helpful throughout the leasing process.

Was very pleased with Victor Arakhian customer service. He helped me and my wife with the whole process till the end, getting us a 2019 Land Rover Discovery HSE Luxury. I highly recommend him for future purchases to friends and family. Great dealership. Financial Service Manager, Eric Sabre was very nice and great customer services. He explain the whole car contract and services. 5 stars ⭐️ ⭐️⭐️⭐️⭐️

3 months ago I purchased a Discovery Sport new. After 1300 miles engine light comes on. I take the car in and they don’t have service appointments until the following week and if I needed a loaner I would have to wait a month from now. Service is extremely poor. Everyone acts as if everything is out of their control. I left my vehicle, received no loaner and took a $30 Uber home. Expressed this to the service manager and no efforts were made to accommodate me for the inconvenience. Who purchases a new vehicle just to go through this less than 3 months later.

Great dealership! The salesman are professional and work with you every step of the way. Thank you for making this experience so positive

It is difficult to rate as the dealership had uncontrollable circumstances with a third party with the insurance coverage on the wheels and tires. The service technician tried his best but the insurance company delayed tremendously the completion of the service which he could not control.

Great dealership and great staff across the board.

Me and my had the Best experience buying a car from Land Rover Encino. Everyone was extremely nice and professional!! Land Rover Encino , CA is the Best Dealership hands down!! Easy no hassle!! We drove almost 100 miles and it was worth it!! We Love my SUV!! Lovely, The best price!! No dealership can top them. We love ❤️ Land Rover Encino Dealership (5 Stars)⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Great 👍 services..Bill.... I give you 5 rating...direct questions and quick answer I need....

Excellent and efficient service Isaac, Thank you All it was good experience.

My service advisor was very knowlegable about the car, Went in for waranty work and they took care of me in the alloted time.

Excellent service Jaxon is the best

Bill Carroll provided excellent, low pressure, and very efficient customer service. Bill got me exactly the car I wanted and made the process easy from the beginning to the end. I would highly recommend Bill Carroll and Land Rover Encino!

Bill was extremely patient, courteous, and helpful in getting me my dream car.

Great service thanks to Chris for his help.!!

They found the car that my daughter was looking for with the best price compared to other places. Thank you.

Service completed in timely manner. As promised, I was given a loaner vehicle. Friendly staff.

I brought my car in for service and had Edmond as my service advisor on 3/12/19. I couldn’t be happier with the service that was provided to me by Edmond. I highly recommend only dealing with Edmond here. He was great, friendly and helpful. I’m so glad that I was able to get some positive outcomes through Edmond at service. From now on I will only go through him if I need anything. I don’t think I’ll bother calling the dealer, since they don’t even pick up their phones. I can’t say the same about the rest of the staff since I did not have such a great experience with them. Thank you Edmond for providing me with such wonderful customer service.

Great customer service ! Friendly staff. Special thank you to Chris Torosyan for the outstanding customer service and punctuality. My car was fixed in a timely matter and I was given a loaner car.

I scheduled an appointment online earlier this week for my 16000 mile maintenance. When I made the appointment, I received a confirmation email. Yesterday, I received an another email to remind me of my Sat 8am appointment. When I arrived this morning at 8am, I was informed that the online service scheduling system doesn’t actually “talk” to the on-site system and that I didn’t have an appointment for service. Moreover, they informed me that the day was fully booked and they were not able to take my car! And so here is the kicker, when I said that my email reminder came from a specific service writer, the service writer on duty was able to access the “online” system that supposedly doesn’t talk to the on-site system, and then he had the audacity to tell me that the system sent me an automated email from a service writer wasn’t even scheduled to work today. If they have access to that online system, then why wouldn’t they check it for people that actually use it and let us know it doesn’t really work. The link to this useless online scheduling system is on their website! When I pointed out that nobody even bothered to apologize for inconveniencing me, the service writer that was working said they didn’t have anything to be sorry for. Rude would be an understatement. Unprofessional would be accurate. I will never again bring my car there for service. I will not buy another car at that dealership or any other AutoNation dealer. Dr. Gene Coughlin

This was the best buying experience I’ve ever had. The salesman explained the process perfectly. The “One Price” experience saved a lot of time and made for a very fast, easy, fair and understandable transaction. The manager was involved right away and made this trly exceptional. I would highly recommend this dealership to anyone who wants to save time when it comes to buying a car.

They r very friendly n fast

Bahran "Bobby" Habibi was fantastic and so knowledgeable . Great deal and super great service. Will be back. Thank you.

Our salesperson Bijan was extremely helpful in finding the vehicle we needed.

The People were great! My advisor was very polite & helpful. But Encino Land Rover facility is horrible. It’s over crowded & caiotic. There is no direct access, parking & hectic.

Had a great experience buying a car there. The sales person, Youness Ali, was very helpful, nice and knowledgeable. Smooth transaction.

I needed my Diesel fuel serviced! I had a multi point inspection and brakes replaced.

Armando provided an excellent customer service. He was friendly from beginning to end, ensuring our needs were met and we walked away feeling like our car was in good hands. I'm glad to build a relationship with Armando and Land Rover of Encino. Great staff.

We worked with a wonderful sales rep named Min last Saturday. I was looking to lease a RR Velar and we were lucky enough to get paired up with him. He was so patient and knowledgeable, probably the best “car buying” experience I’ve ever had. If you go to Encino dealership, ask for Min!

Normally they have the worst wait time and it’s so hard to make an appointment but Chris was amazing and so fast! He’s the best one there and saved me from going to a diff service place!

Excellent service!! My agent, Kris was professional and very patient with me. I was not feeling well and he was especially accommodating. I highly recommend Land Rover Encino for service!! Dr Deborrah Hyde

Great service. Great people. Could you some snacks in the waiting room

Chris, my service representative was awesome! My appointment was set for 2 days later and I made a mistake and showed up early. He got me in anyhow saving me for having to have to return. Very efficient. Thanks

I have bought 4 land rovers from this dealership and every year i see a decline in service.I try to call to speak to someone and it is always a run around or no call back.I have been lied to and giving false info about a claim i put in over a year and a half ago.It all starts at the top but who is the one on top.Please let me know.

Bed service

Our service attendant Armando, he is 👍 the service is personal, professional and fast. We are extremely satisfied the way they have handled our issues. Land Rover Encino and Armando will always be our number one choice, I think he makes the difference with his friends and professional attitude.

I would like to thank Aramando Saenz in the service department. He has always gone above and beyond to provide my family and I the best service possible. He is our go-to guy in the service department as he always steps in to make sure everything goes smoothly for us. I would also like to thank Bobby in the Sales. He has always been there for us both at the times of sales and service to overlook the progress for us. The Land Rover Encino is inconveniently far from our residence, and not always all the problems with our cars get fixed, but we are happy with the service we are receiving by these two individuals. Surely if they move to another dealership we will move our business with them as well.

I scheduled a service with Land Rover Encino, using their online system, coming to find that their online scheduling system doesn't work. I arrived on the day/time of my scheduled appointment and upon arrival was notified that I shouldn't make appointments using their online system, instead I should be calling. Prior to arriving to my confirmed service appointment, I didn't not see any warning online about their system not working as intended, in fact, I actually logged into my account a few times to ensure all of my information was accurate before my service. I came to my scheduled appointment and was turned away. This is very FRUSTRATING because I took the day off for this service. With the nature of my work, taking a day of doesn't come so easy. The receptionist was very friendly and tried to help to the best of her ability, but ultimately I was turned away. Why have an online platform to schedule services if it does work as intended??

Dave Petty was great to work with and Fay made the purchase easy.

Excellent reception, professional staff and great service.

Service department is unorganized. Overcharges!!! Told me about $$$$$ repairs. I declined. Went to a trusted mechanic. Said only a small amount on the list were legit.

Had THE BEST experience with this dealership from first contact via the website w/ Dave Petty all the way until I drove off the lot w/ my brand new 2018 Disco Sport. I found the car online and made an inquiry via the contact option on the site. Dave called me within minutes and started working on a deal. I had NO idea it would be so easy and smooth. I was actually dreading the process. Dave made it so painless and very enjoyable. I had a few exchanges with Dave and the deal was done. What a relief! I came in signed a few forms with Dave and a few with the Finance Mgr, Fay who was also very pleasant. There was no hassle, no bullying, no intimidation just pure professionalism. I am so grateful for the experience and happy with my new Disco!

Had THE BEST experience with this dealership from first contact via the website w/ Dave Petty all the way until I drove off the lot w/ my brand new 2018 Disco Sport. I found the car online and made an inquiry via the contact option on the site. Dave called me within minutes and started working on a deal. I had NO idea it would be so easy and smooth. I was actually dreading the process. Dave made it so painless and very enjoyable. I had a few exchanges with Dave and the deal was done. What a relief! I came in signed a few forms with Dave and a few with the Finance Mgr, Fay who was also very pleasant. There was no hassle, no bullying, no intimidation just pure professionalism. I am so grateful for the experience and happy with my new Disco!

After waiting months for my local (Seattle) Land Rover dealers to get a car with the specs I wanted, I started contacting dealers farther away to see what they had. I talked to 20+ dealers within 2000 miles. At Land Rover Encino, I dealt with Bill Carroll. He was helpful, sending me all the info I requested, kept in touch over a couple weeks but had absolutely no sales-pitch-y personality. I flew to LA, picked up the car and drove it home. Everyone there was friendly, polite and straightforward, which I greatly appreciate. I'd buy another Land Rover here without hesitation.

It was an excellent experience. Pier was helpful and very attentive to our needs. We will refer anyone who is looking for a Range Rovet to Encino Land Rover

This location is very poor with follow up compared to Santa Monica and very deceptive with negotiations. Best to avoid this Encino location if you are looking for Range Rover or Jag. The sales manager Amir needs a class on diplomacy and ethics.

Your service rep. Edmund at Encino Land Rover is the best of the best. Besides his professionalism, he is super friendly, reassuring, prompt and more. Five stars all around for him and the dealership.

Could not be better....The service employees, the sales force, the check in and out, cashiers, managers and the overall cleanliness lead to an all around pleasant experience. Edmund is my service go to guy and he is the best of the best.....

We were happy overall dealing with this dealer. Car as promised .

Bill Carroll did an amazing job of picking up for a former teammate when he left the dealership. Bill kept me updated consistently on the status of my order from Feb through July, when my Rover arrived and he was very accommodating throughout the purchase process.

Had an incredibly positive experience at Land Rover Encino. I'm a Las Vegas resident and was shopping for a new Range Rover. Jason Morelock was quick to respond to all of my emails and calls even on his day off. Jason had the vehicle ready to go when we got in from the airport and we made it back to Vegas for a function later that evening. There were no surprises and everything was exactly as Jason had stated in our pre-travel communications. This is the best vehicle my wife and I have purchased and by far the most positive experience at a dealership.

Love the service here. The staff is courteous and professional, and the service manager on my recent trip there was fabulous.

5 stars! Excellent customer service by Armando. He was professional and courteous.

Sorry for the bad review but people must know that I owe a 2017 Range Rover Sport and since the purchase of the vehicle I have taken it to the dealership seven (7) times because the engine light, brake light, and other lights on the dash board. This vehicle is very nice but it's a nightmare taken it to the dealership every three months for the same reason and they can not fix it. The worst part of this story is that everytime my engine light comes on and I call the dealership they want to schedule me an appointment two weeks after, how can I have my car with the engine light or brakes light on and drive it like that, don't they know that apart from putting myself in danger i might be ruin the vehicle engine. Anyways, every time i call to take the vehicle for emergency service they never want to give me a loaners, and give me this big attitude over the phone, how can we pay so.much money for a vehicle and treated like our bussiness doesnt matter. I usually take my car for emergency service anyways and whoever the service advice is he always tries to accommodate us in a loaners, why can't this company be more professional and responsible toward its vehicles, stay away from this dealer I dont want to say Land Rover because maybe it's just the Encino Land Rover dealer with the bad reputation. Some sale representatives, and Service representatives feel like they are doing us a favor, pls. Customers are the ones that produce their pay check, think about it. If there is no clients yo buy or cars to serve there would be no bussiness. Someone pls. Do something about this dealership customer service, customers deserve better treatment for all the money the vehicle cost, even Honda and Toyota have a better bussiness service, that's ridiculous Land Rover.

Jaxson and Eric gave me the best service. After my lease is up, I’ll get another car through them.

Marisa Diament was just amazing and I really appreciate all her hard work getting this deal done! Furthermore, just love my New Rov....

They tried to add $10k over asking for a 2018 Range Rover. They must have thought I was an idiot because these cars are not even being sold for sticker. Keep your overpriced car! Will NEVER go back here and recommend you don't go either.

Don't go here! They will waste your time and in the end will add some market adjustment once you like one or other car. So i went to this dealership because of friend recommendation. I am a BMW guy but my wife wanted a more luxury SUV, went here 1st day, test drove couple models for 86k$ 99k$ and 107k$, sales guy was very nice and spent time with me as need. I went back home that day because i could not decide what i want. Being called every fay and spammed with emails i chose a car on the website for 99k$, guess what? I liked, it was black with nice interior that almost stole my heart. We went to discuss the prices and i was counting the lease will be approx 1500-1600$ per month, but i wasn't! Without letting me know they added 10k over and i was blown that manager tried to lie about over msrp when i asked why it comes to 120k, he said this tax added some fees until i saw the paper showing him the 10k add. In the end he told me this is a limited edition car and they need to do that because i am first time buyer on Range Rover, hahahahs, really? I drive my 6 series and X5M that was more expensive and this is how you treat first time buyer? Hmm...i don't think this will attract new customers, shame on you

Easy, thought I received very good value from a mature experience staff

I went to the dealership excited to test drive a 2018 Discovery. They were able to find a lesser equipped version to test, sure, cool. Not enough gas in the tank, fine. Can't locate the keys to the adjacent cars to move them out of the way and drive a trim level very close to the $80k version that I actually want. Sorry, no test drive today I guess. That was the single worst customer service experience I've ever had car shopping.

They are expensive for brakes compared o other dealershps. You have to bring it to the attention of the service manager to negotiate a fair price

Armando at the service was extremely knowledgeable and easy to deal with. 100% recommend this place to all my family and friends

My service guy Armando is the best. I really value the entire team for taking good care of my car

These guys always attentive and friendly. I won’t take my car to any other dealer for service.

Charlie, has great customer service and took care of us to the utmost. I was very pleased with my experience I had and will truly come back to service my vehicle.

Had a great experience! Mindaugas was our salesman, very helpful and took care of everything we needed. Traded in our older vehicle, walked away very happy. Thanks again

I have a service agreement with AutoNation so I can take my Toyota Avalon to any one of their dealerships for service. Since Land Rover is the closest to my home, I took my car their for it's regular service. The folks were super friendly and professional. Since they needed to go get the oil filter for my car, they got an Uber for me to take me home...and then picked me up when my car was ready. My car was spotless when I picked it up. They let me know I needed new back tires and suggested I get them soon. I appreciate a place that is helpful. I will def be taking my car their for service again!

Went in on Saturday for an oil change and recall on my 2012 Land Rover HSE and Raul was amazing. He was attentive, courteous and outstanding. He understood that I am woman and not that savvy about Range Rovers. He was helpful and amazing. They even provided Uber service. RAUL BOROHQUEZ IS THE MAN!!!

My experience from the moment I walked in was great. Melvin approached me as soon as I walked in the door. I arrived there around 4pm and I did not leave the dealership until almost 12am! Talk about fantastic sales service and customer service. He spent hours with me trying to find the perfect car for me, we went to several other lots just to find the right one. Him and his manager Chris worked with me as much as they could, I needed a night to think about it so I didn’t lease it that night & he was so kind and still wasn’t upset that we spent all that time. I came back the next morning and leased the vehicle and I must say I’m so happy with it! I feel bad because Land Rover customer service called me to do a survey & at the time I did have small technical issues with the car (not involving Melvin or the sales team AT ALL) & I believe the person taking the survey someone made it as though it fell on Melvin which I feel awful about :( because he’s been beyond amazing, even after the lease of my car he has checked on me and if I’m happy with the vehicle. So this is to confirm that Melvin is amazing. He, Chris and Dino provided me with the best service and I would recommend this dealer and team to everyone to come and make a purchase or lease! I’m in love with my 2018 Range Rover Velar! Thanks Melvin.

My gf purchased her Range Rover Sport Sept 2, 2017, and it malfunctioned a week later, at which point the service dept took it for 15 days. The agreement that we made was that she would be reimbursed her first months payment after making it. I have been calling twice a week since that day, and my gf has been making her payments on time, yet still no call back or reimbursement. Land Rover Encino, for your clients to spend so much money on your cars, you guys should really be better at customer service and keeping to your agreements. Jason, from sales helped out and answered each and every text trying to help, but neither Sam (old service mgr) or Fadi (new service mgr) have helped whatsoever. I think we'll go to Mercedes or BMW next time. They're friendly and did what they agree to do.

I had a pleasant experience. He was very polite and professional.

Raj was great to work with, and got me exactly what I wanted. I highly recommend the good people in Encino.

We just bought a Land Rover Discovery from here, and couldn't be happier with our purchase! The whole experience was great: friendly, fast, informative, and low-pressure. This is the first time buying a car that I really felt like the dealer did EVERYTHING to get us the car we wanted at a great price! Go see Melvin and the team there, they'll hook you up!

It was the best car buying experience I’ve ever had . Narek was very helpful He knew exactly what we wanted . He was very polite and very patient. I highly recommend him to anyone that wants to buy a Land Rover is rangrover . Thank you Narek! Pogos and marine

All good. Representative was very polite and efficient. Any and all issues were addressed and taken care of.

The worst dealership I've ever worked with. I got my rang rover on March. The second key was missing, Victor, the sales rep who was very patience until the moment I signed the lease agreement, told me a story that he has to leave a second later and that he will call me the next day for training and setting up the account with my phone etc. I was chasing him for months, he didn't answer my calls,, few month later I showed up at the dealership and they set up the key. He promised again that someone will contact me tomorrow, same bullsh**t, of course no one did and he didnt answer my calls. VICTOR is the worst rep I ever met. I tried to call the GM, left few messages, didn't get a respond, so I Posted review on Google, they replied and asked me to call again (of course they didn't bother to call me) I called again few times, of course no answer or respond. Just had a flat tire, call them since it's covered with my extra warranty I purchased, they told me they are busy and I should come on Monday. I asked to speak to a manager, they said they all left (Friday 3pm). Also, Victor didn't setup the roadside assistance button so I had to call AAA and not use Land rover. They don't give a damn about the customers, a second after they buy a car. STAY AWay!

very nice dealer, i made an appt. for my new range rover sport super charge with encino range rover

I brought my Evouqe in for it's yearly service and was in and out within two hours, plus it was beautifully washed. Mario is my technician and he always takes excellent care of me whenever I come in or even if I have a question over the phone. My experience has always been positive. My car is three years old and I couldn't be happier with my choice.

Tony was an amazing salesman and went above and beyond to help us get the vehicle we wanted.

Recently I brought my Sport into the service department at Land Rover Encino for its annual tune up and a round of breaks and they were great! They were quick, efficient, and courteous. No hassles, just in and out.

Our salesperson, Stu, was incredibly helpful. He went out of his way to find the perfect car for our family. We are very appreciative and love our new discovery sport.

I really appreciate how they are dealing with new customer, i got explanations to most of them which i asked for. Overall pretty satisfied with experience in buying a new car with them. Special thanks with Melvin who is sales rep. who guide and treated me throughout the buying process.

It is my second Range Rover I bought there. My second experience was very disappointing . My new car wasn’t handed over as promised and no one of their team ever followed up to fix it. I wouldn’t go back. When you spend that much money on a car you deserve excellent service.

excellent service and follow up make for a great dealership

Service was very disappointing. Car wasn?t handed over as promised. No one from their team ever followed up.

Mario my service representative is fantastic as are the cashier and support staff inside the sales office. The repairs needed were carried out except my car was returned completely empty of gas and the squeak in one of the pillars returned shortly after I got the car back even though they tried fixing it with new clips. I have to bring the car back next week to take care of the squeak again. Mario immediately noted the problem and will set up a loaner car for me next week.

I had the best experience at Landrover Encino. Marisa is the best Salesperson in cars I've ever dealt with. Smart, quick, very knowledgible, attentive to details and really did her best to get me into my new Range Rover!! Very happy with my leasing experience, I highly recommend her and the dealership. Entire staff was great!

My initial experience with this dealership was quite positive. However, my feelings have changed. About 10 days after leasing my Land Rover Evoque, I noticed that the vehicle was consuming quite a lot of gas. According to the sticker, the vehicle should get 21 MPG city driving. I brought it to the attention of the sales person, who got the Service Manager involved. This manager told me that I should be happy with 12.5 MPG. He didn't offer to put the vehicle in the shop and take a closer look, in the event that there a problem with it. After the conversation with the Service Manager, the salesman advised me that he would have the GM of the dealership contact me. That never happened. I also complained to the sales person that there was no garage opener remote attached to the mirror as in the previous vehicles that I owned. The sales person didn't have an answer but he would get back to me. He never did. I contacted him again with this same issue and he told me that he'll be getting training of a new app from Land Rover, which would address this issue. Once again, I never heard from this sales person. This dealership is part of the Auto Nation dealership family. Be aware people before you consider purchasing or leasing a vehicle from these people.

If you have time go somewhere else for shopping for your Range Rover. I spent $145K to purchase a Land Rover Range Rover (LWB), over all had very bad experience. Starting from the salesman to sales manager to the car wash guys. All they care about is sell, somehow to sell the car to you. After the docs were signed they simply washed my car instead of detailing it. I called Saturday asked the sales rep if I should come in so I can pick up the car. He said sure come in an hour because He’s little busy. I went to the store after an hour the sales man is no where to be found. When I contacted him to let him know we’re here to get the car, he said he will be here shortly. Half an hour gone by, texted him again, he said he is in a different lot moving cars, he won’t be here for at least another hour. What really pissed me off is that, apparently he had two more customers ahead of me to sign docs (why wouldn’t you tell me that in the first place when I called). So I left. He texted me on Sunday to let me know, my docs are all ready, only thing I have to do is go and sign the docs and pick up the car. He’s putting the car in for detailing. I went there at 11:45 PM, waited till 4 PM to finally sign my docs and get the car. My pregnant wife had no food until that time. When I received the car, I opened the door, the rubbers on the door was dirty, I told the sales man, he goes it’s Range Rover, heavy car that’s why. I looked around the car, it was dirty all around. I have received way better service at the Audi when I bought my Q7, and it’s a little more than a fraction of this Range Rover I purchased. Seriously, go somewhere else because these guys all they want to do is to sell the car to you, oh ya, no discount. Other dealership will offer you 3/4 times more discount than this store.

Everyone at the dealership was extremely helpful and friendly.

Best car buying experience I've ever had! Narek is the best! He made everything easy and smooth! He totally knows his stuff and found me the exact car I wanted! Thanks Narek! I'll definitely be back!!!

Communicated via text with John. I told him I was on my way and to have the cars ready for me as I was coming closer to closing time. Stuck in 2hr traffic with my 7yo. Got to the dealership at 5p & nothing was ready & we still had to look thru their list of cars online! I could have done that at home! To top it all, he was back & forth with me & another buyer. 4hrs of nothing! My son & I left at 9p hoping to drive home in a new car. Complete waste waste waste of my time! (& gas money!) My son was hungry, I was extremely annoyed & we didn't get home til 1030 way pass my son's bedtime! Stupid of me to have believed he had everything all set up & ready to go!

Amazing service and dealership. I will definitely recommend it to friends and Family.

Thank you for all of your service From Sharona& siyamak Yasharim

Excellent service. I highly recommend Land Rover Encino.

Came in to test drive and ended up leaving with an awesome 2017 Evoque. I love my car!

Although today we will be receiving our pre-certified Range Rover HSE via transport service, which only has 14,000 miles, we had the worst experience with the customer service from the Encino Dealership. We first began purchasing our vehicle back on June 30th. The salesman tried to help us but apparently the used car sales manager did not feel our sale was very important. It took him 5 days before our credit application was even submitted to the bank. Then another week before we even received the paperwork from a local notary. The worst part was that no one would answer the phone when I called the dealership over several days, and even when we left voicemail messages, or the sales manager was given a hand written message asking him to call me. This happened from the very beginning. For four days all I needed to know was the exact date the vehicle would be delivered, HE NEVER RETURNED MY CALL. In addition it's been over a week and I have yet to receive the sales paperwork and my warranty. They need to work on their customer service skills. If it had not been for the fact that the Range Rover only had 14,000 miles, I would have walked away from buying from the encino Range Rover dealership the very first day.

My sales person Marisa was absolutely fantastic - perfect - she was super responsive, knowledgeable and helpful.

Jason Morelock was my salesman and the process was professional, courteous, streamlined and a pleasure. I would recommend the dealership to anyone in the market for buying or leasing a car.

As always, my service experience at Land Rover Encino was perfect. My service adviser Sam is great. My loaner vehicle was an Evoque which was fun to try out. But I will stay with my LR4, then move on in a few years to the new Discovery

I cannot say enough great things about our new favorite dealership and the outstanding service we experienced during our recent purchase. Our huge thanks to Victor for expediting the process from the moment we walked in to the moment we drove off in our new Range! His professionalism and expertise was very apparent and much appreciated. Special thanks also goes to Stew and Faye who we had the pleasure of chatting with as well. Great team members all around!

stew was a very good salesman. I wasn't happy with the customer service in the beginning but by the end of the whole process things got better.

It's been a very good experience at Land Rover Encino. I am happy with my 2016 Discovery Sport, and the dealership sales and service experience. I bought the maintenance package when I leased my vehicle and every service visit has been covered 100%. They gave a me a loaner vehicle so there was next to no waiting time. The people there are friendly, easygoing, and provide a hassle free experience.

Mike Melidonian Land Rover Encino was amazing I've been buying cars for the past 30 years in Los Angeles and I've never experienced such a quick honest and straightforward guy thank you Mike.

Overall satisfaction was excellent...Worked very hard to find the car we wanted!

My experience with Land Rover Encino was beautiful! From the moment I first spoke on the phone with my sales guy Steve Miller simply inquiring about a car until 4 weeks later my purchase.

Our experience was wonderful. Very comfortable and relaxed hassle free.

Sam was knowledgeable honest and professional. I will always bring my vehicle here?

I was very satisfied with the people who helped me. They went out of their way to be pleasant and helpful.

Mario Garcia is the best service advisor. I have had the best experience every time I had to take my car in. Always punctual and treats his customers with respect.

We are very happy with our new car. The dealership was wonderful and they did everything in their power to help us make the deal . Very friendly and warm environment

Land Rover Encino has the most friendly and best service of any car dealer that I have dealt with. I highly recommend their service as they take their time to figure out the issue and they are sure to fix the issue so you don't have to return with the same issue. Mario Garcia is an excellent service advisor.

Love our Sales dealer the experience was great. Anthony was great to work with would recommend him to friends.

Shocks/suspension suddenly collapsed. Land Rover Encino were able to book me straight in, repair the damage under warranty, and return my car within a few hours

Thank you for all your help. Always appreciated.

Sam is very professional. He is great with follow up and returning phone calls. He does his very best to accommodate your situation. He is a jewel to work with! Keep up the awesomeness Sam!!!

Great customer service and amazing sales personnel. Mike M. did a great job!

From the friendly and professional personnel to the pristine showroom, comfy waiting area, spotless service department, knowledgeable sales reps makes Landrover Encino a superb experience. Ask for Tony Eston if you want a pro sales rep. He treated me with the utmost respect and makes buying a Rover an easy and comfortable experience. Kudos to Landrover Encino!!! 5 star all the way.

Very sweet and respectful, and he made sure everything got fixed.

Every time I come here it's the same. Bad follow up. Bad customer service. Car comes back dirty.

Went for regular service, Armando was very nice & helpful, I got in/out quickly to d/o & to p/u. My only 1star-issue is cost, wish Land Rover was more competitive re: service/parts, much more than nearby independent to do same & use Rover parts if/when needed.

Stewart went above and beyond in helping us with the purchase of our new Range Rover. Thanks a Million !

Bijan @ Land Rover Encino was wonderful to work with. He really understood what we were looking for and didn't try to sell us on anything we did not need. He even keeps in touch with us months after he sold us the Range Rover. Bijan and Land Rover Encino are really great.

Easy processing, good car selection and friendly salesperson/manager. Thanks I'm happy with my Rover.

Ask for Edmond in the service department if you want attention and service. Land Rover Encino is the go to location for purchasing and service. I know I'm in good hands with Dino and Edmond.

I'd recommend Eric Sabre with Range Rover to anyone looking for a car. Was very patient with all my questions threw out the whole experience. Not the usual car salesman trying to push you into a deal. Very happy with the Car and the service. Thanks guys

It was great. My process went really smooth thanks to Range Rover Encino. Sudhir Sood and Bobby habibi were super helpful and and made buying my car even more exciting. It's my first Range Rover and look forward dealing with them in the future.

good experience. i would recommend for family of friend

Purchased a used vehicle from Land Rover of Encino and had a great experience. My sales associate Bobbi was fantastic. He is knowledge and there was no pressure, no haggling and most important no surprises! The whole process was smooth, easy and quick. I recommend this dealer and Bobbi Habibi.

Thanks Eric. Great service. Great cars. Highly recommend.

Great service , very patient Goo customer care I think I got a good deal

No pressure easy buying process, very efficient and freindly. Salesman Alex delivered five star service.

Excellent, profeasional and high class service provided by Bahram Bobby Habibi. WOW

Sam Aslanian helped me and he is the best from the service center I have ever worked, a no BS kind of guy. Very fast and helpful. My only complaint is that Land Rover charges at least double what I can pay a shop down the street to do the exact same work using all Rover parts so I have Rover do whatever us under warranty and do the rest down the street. I wish Rover would be more competitive with its service and parts.

Eric sabre was one of the best salesman I have ever met!! He found us our car right away and was quick and polite and made our car buying easy. We will for sure go to him for our next purchase. Go to encino Range Rover and ask for Eric !!

Edmond was fantastic in supervising the repair on our car- I give him the highest praise for a job well done

excellent service.....very pleased with service performed

The buying experience was great and I hate buying cars

My visits to The dealer have always been excellent ! Different to the Land Rover dealer of Pasadena

The quality of work done was good. My only complaint, and the reason for the loss of a star is the fact they let me drive away from the dealership with the hood unlatched. This caused a bit of a shock once we got up to speed on the freeway. Aside from this, the service was good.

GOOD EXPERIENCE IN BUYING A NEW CAR. SALES PERSON AND MANAGER WERE VERY EASY TO WORK WITH. OVERALL A GREAT EXPIRENCE

I had a good experience purchasing my 2017 range rover from this dealership

It took almost two weeks to finish my car and one of those weeks there was no loaner available. Sam is great and I highly recommend him, but the attention to work done on my car was not good. I lay in bed every morning and evening to my horn going odd because the hood latch was not fixed. The part was out of stock I learned when I came to pick up my car. My car was not properly waxed and I asked that it be tested with wax to see if there was paint damage, so I had to wax it myself to see that the paint wasn't damaged. When I picked up the car I was told the car wasn't waxed or cleaned like I wanted because there was damage on the hood , there is not but rather it needed to just be waxed out. I think they are too overbooked and need to pay a bit closer attention to each car. My car alarm has gone off everyday since I had the car back and I should've been given a opportunity to order the necessary part. Rather the day I picked it up I was told the hood latches were out of stock? Sam is great but I think he's got too many clients.

Sam is really the best at what he does. I've worked with multiple service advisers and he is by far the best at what he does and most importantly a good human being!

The first service I had to have on my 2016 Range Rover Sport. The process was easy, thorough and efficient.

I've been going to this dealership for 20 years. David Schmidt and Dino were wonderful. They gave me the most amazing deal on the supercharged Range Rover. So happy with my new car. :)

This was our first time buying a Range Rover and had a fantastic experience with Victor our sales Rep; Fay in Finance and Mario in service. They treated us with outmost respect from beginning to the end. Great Job!!

Best customer service/ Best advisor: Edmond Yadegar was very knowledgeable, professional, and experienced.

I have been a long time Range Rover owner and I have purchased my lady 2 from Bejiian at Encino. I love working with him.

Bobby Habibi was my salesman and I would definitely recommend his service to all my friends. He was very knowledgeable and helpful in all the aspects of the process. He is the best!

Rajitha was excellent Very professional It was a very easy painless experience and we got the cat we wanted at an excellent deal. Thank you!

Armando at the encino lanrovet dealership was so wonderful to work with. He was friendly, fast, listened to all my car problems and got the job done right on time.

I have dealt with my fair share of dealerships & service centers around the city of Los Angeles. Land Rover Encino has to be my all time favorite. EVERY SINGLE PERSON I have encountered at this place has been nothing short of wonderful. Recently my Land Rover was brought into service for an issue I was having with the keys. I was pleasantly surprised at the ease of getting a loaner car until mine was ready. The Staff are amazing, especially the guys running the service center. They were the biggest help of all.

Excellent service, very knowledgeable. Walked into the dealer to look at the cars, but end up buying it at the spot. Never been in this dealer before until I stepped in the day I bought.

Eric sabre and the staff at Land Rover encino truly provided me with a wonderful car buying experience, I found a great car at great price with no surprises. The whole deal took only an hour and I was done. If you are shopping for a new Land Rover or a great used car go see Land Rover encino you won't be disappointed. Eric treated me right and answered all my questions and has offered support after the purchase. Thanks Eric for a great car!

The service was excellent with Mario Gomez. The job was done on time and the personnel were very friendly

Everything went very smoothly. I felt like a valued customer.

Danny, the dynamic manager and Alex, salesman extraordinaire took very good care of me at Encino Land Rover. I couldn't be more pleased with my decision to procure my new Range Rover-the 6th time I have bought a car from Encino Range Rover.

Great experience buying a car at Land Rover encino. Eric Sabre was our Rep- professional and well informed. Overall quick, easy, buying experience.

I have always experienced the very best service at Land Rover Encino. They're very professional and friendly, they get the work done fast, and are always straight forward when explaining what work is needed.

Alex (Alessandro Boccuzzi) at Land Rover Encino made the car buying experience for my wife and I enjoyable and easy. After visiting other dealers we knew our experience with Alex and LR Encino was different. He was helpful, knowledgeable and made my wife and I feel very comfortable. He found exactly want we wanted and help the process move very quickly. Our family will be back for future car buying needs. Thanks Alex :)

Excellent sales experience with Raj and Danny. They attended quickly to all concerns and did not rest until I was satisfied with the deal. No high pressure sales tactics, and they listened and responded to my questions at every step. Raj patiently showed me every single Evoque in their inventory. Very happy with my purchase, and I would highly recommend these two. Best dealer experience I have had, by far.

I just bought my 1st Range Rover Evoque last Thursday!! I'm so excited and this is my 1st luxury SUV.. The guys at Range Rover Encino made it smooth and fast.. Thank you Dino, Eric and David... You guys rock!!!

I brought my car in because it was rocking too much after going over any bumps on he road.! Mario test drove the car and right away knew what was wrong with it. He ordered the parts needed and had my car fixed the very next day. I'm super happy with the service and highly recommend Encino dealership Thanks Mario.!!

Excellent and quick Service Helpful, friendly staff I took my car in on Saturday afternoon and they repaired the issue my car had within an hour.

Jason Morelock was extremely helpful and made the process seamless.

I was in and out quickly and loved my salesmen Berj Albanian. ..just a great guy to work with! He helped me get into the car I wantrd and gave me some goodies to match my purchase!�my experience a Encino Range Rover!

We had a great experience at Land Rover Encino! Our salesman Rajitha, was very professional answering all of our questions and made the purchase of our 2017 Evoque fun & exciting!! We love our new Land Rover and will definitely return to this dealership!

Incredible salesmen went out of his was to get me the car I wantrEd....thank you Berj

Salesman Alex was very polite and helpfull. Have to come back because tire were bad and one of the headlight was gone which make me believe that pre certified test was never preform

Service adviser are very knowledgeable regarding range rover

Everyone at Landrover Rover Encino was great! From Mario the service rep. to Brandon the service manager, to Tony the sales rep. who took me on a test drive while I waited for my vehicle to be serviced! GREAT JOB ALL AROUND!!!

Edmond was beyond hekpful. When I called to tell him my air conditioner was not working over the phone , he got me an appointment asap. Edmond, was friendly, personable and got my car services exipedienly . I had minimal waiting time to check in or out. Very refreshing ! I used to use the HOLLYWOOD facilities - but now Edmond is my "go to " Range Rover guy.

Great team and facility. Highly recommend for service and repairs.

I just purchased my 3rd car from Land Rover Encino. Anthony Eston most helpful, as always. Definitely recommend this dealership.

Enjoyed my time with both David and Danny. Learned a couple of magic tricks from Danny which I thought was pretty awesome!

Eric in the fleet department is the MAN! He was very helpful and patient with my questions and made the experience unbelievably easy!

Armando was great. Very professional and he was able to get me a loaner car until the repairs were made. Turnaround time on repairs were prompt.

So easy and professional. I would definitely go back and recommend to all of my friends!

I wanna say thank you to encino land rover special thank you to Alex the sales person that heled us was such a great person helped us like we were a family he took his time and patince to gove us a great deal i well highly recomend Alex...... thank you.

I had a great experience buying a car at this dealer. they are very helpful

Good experience overall. Sam was very personable, helpful, and detail-oriented in managing the service of my vehicle.

Service on my Full body Range , Sam was great, def recommend. Will be servicing my car there going forward

Smooth buying experience. Good deal on a great car.

Sam, explained everything. Service was reliable and experience was smooth.

Very Nice and friendly experience with our sales person Eric Sabre

Everything went well. Pleased with service. Have nothing more to say

We love Eric!!! Best salesman ever!!! Thank you for our beautiful new truck!

My experience was great as usual . I dropped my range rover evoque for a car service. Sam was very helpful and made mt service very smooth and easy . He provided an excellent service. Thank you

Armando Saenz was extremely helpful. Great customer service.

Bahram Habibi Land Rover Encino Fantastic sales man we just purchased a wonderful full size Range Rover Diesel I love the car my wife loves it as well the buying experience was phenomenal. Buying the Range Rover from Mr. Bahram Habibi was swift....

We had a wonderful experience and Land Rover Encino. Service was top notch.

I've been having my cars serviced at Land Rover Encino for about 20 years. I've always had a great experience. So glad Armando is back!!!

Mr. Habibi was so hospitable and such great help to us. We were previous owners of a 2012 LR4 and were so satisfied with the car that we decided to get another one once our lease was over. Mr. Habibi was extremely quick on his feet, prepared and took care of us in the matter of 25 minutes upon receiving our new car from the dealership! Thank you Land Rover Encino for the great service and our lovely new LR4!

Hi highly recommend you seek out Alessandro Boccuzzi as the Sales Consultant at the dealership. He was very helpful with no pressure.

It was a an easy and smooth process. My Representative was very helpful and explained everything well.

Mr. Habibi was so hospitable and such great help to us. We were previous owners of a 2012 LR4 and were so satisfied with the car that we decided to get another one once our lease was over. Mr. Habibi was extremely quick on his feet, prepared and took care of us in the matter of 25 minutes upon receiving our new car from the dealership! Thank you Land Rover Encino for the great service.

Excellent service received from start to finish at the dealership. From the first phone call Raj was great to work with. Made everything seamless and no stress. We have had three Rovers prior to this and by far this has been the best dealer experience.

The entire process was smooth, fair, fast and got exactly what I wanted. Great experience from the moment I contacted the dealer (Alessandro B.) to the moment I got my keys and drove off!

It was perfect! My dealer was very polite and knew everything about the car. He made the process very smooth and I would go again 1p out of 10 and would reccomend.

Outstanding CUstomer Service!!! I have been to the service department a few times since I bought my car, Mario is always very helpful!!

The service took longer than expected and then wasn't a very good job. The cover to the cup holder area slides rather strangely, different from a year ago when I purchased the car and the back of the driver's side rear seat was skuffed up with black marks. The service rep didn't tell me what the software upgrades were going to do or how I had to reset a number of settings. - That would have been nice to know. I left the dealer with only enough gas to make it around the corner, whereas when I came in I had 1/4 of a tank.

Great experience. I have been holding off on getting myself a ride since working out of state took precedence and haven't had a car loan in ages. I walked into Land Rover Encino looking at the Sports and found a perfect 2014 on the lot. Anthony made the whole thing from the test drive to the paperwork super easy and i felt ZERO pressure in any part of the transaction. They'll definitely be seeing me again.

purchased a previously owned Jaguar type F on 8/30/2016. Accepted the dealers sticker price, negotiated the trade in value of my Audi A5 convertible. Came to an agreement amicably. Paperwork was tedious but not too stressful. Purchase contract included replacement of pitted windshield. Still waiting (9/8/2016) for new windshield.

Alex Boccuzzi is the nicest sales person. He is amazing.

My sales, Dave Schmidt was outstanding in every way. He's very responsive, very knowledgeable, easy to work with, and a great personality. I recommend him highly. The manager, Dino is equally as professional.

Great experience. Easy to work with. Wants to help you have a rewarding experience.

Just had both of my Range Rover Sports serviced at Landrover Encino by Mario Garcia. Truly a professional. Service was great.

I went in for an emergency repair without an appointment. Sam was upfront about the time needed, offered me a loaner car is necessary and reviewed my warranty with me. The car was ready sooner than expected and Sam found warranty coverage for the battery replacement. This is my fourth Landrover vehicle. All of my servicing has been done at Encino Landrover.

Tony Arwanda is the best! I needed my car back the same day and he made sure that I got it. Excellent follow through!

We really liked the service and communication with Jason and had a great time shopping here.

Service dept. rocks! They had a great service advisor who took great care of my car.

Very, accommodating service department and customer service department. Extremely clean and beautiful waiting area and everyone was so helpful and knowledgable and wait time was a breeze because every there is aware that everyone has a busy schedule and they try to get you in and out as quickly as possible. Highly recommend purchasing and serving with them, I would not go anywhere else

Rajitha Ariyaratne of Land Rover Encino provided my husband and I with an exemplary experience. From start to finish, our process was professional, honest and enjoyable. The Land Rover product speaks for itself, but Rajitha is the key ingredient to make our sale a ten!

I was looking for a new car because I'm about to be a new mother and the people at Land Rover made it a great experience... From the sales guys, Tony and Jason to the Manager, Dan the "magic man" this was the best car buying experience I've ever had and as a moody pregnant woman looking for a car, that's saying A LOT!!!

Hands down, Encino Land Rover is the best dealership that I have ever been to. They provided top notch customer service. Thank you for the great experience!!! Well be back.

Great service and attention to the costumer. Provided transportation while car was being serviced. Provided constant updates on the progress of the vehicle.

Wonderful, helpful, informative service. Got the exact car I wanted at the exact price. Carlos went above and beyond!

Sales is really excellent. Alessandro (Alex) is a amazing person.

It was a pleasure to deal with Rajitha Ariyaratne. He was very helpful in explaining the options and I ended up with a better deal than I expected.

It was a great experience in every way - the service person Tony was professional and helped expedite the work to meet the timeframe I needed. The loaner car was clean and comfortable and the person who helped me with it (I think her name was Ana) was professional and efficient. The service work was spot on and they were kind enough to clean the inside of my car as well.

My sales rep had a great follow up with providing information and a professional to deal with.

I had a good experience having my car repaired at Range Rover Encino. My air conditioner pump had gone out and the dealership repair where I had leased my car could not get me in for an appointment for two weeks. Armando at Range Rover Encino got me in the next day and worked quickly to solve the problem. Five stars for all, except the part was on back-order and took a few days to receive so I'd give that a 4 star. They were able to provide me with a loaner car in the meantime at no extra charge. I will use Range Rover Encino for all my car repairs moving forward.

Wonderful car, fun to drive, excellent service 12 speakers sound amazing, looks pretty compact from outside but so spacious inside!!! Love the full view moon roof! So dynamic to drive!

Had a great experience with Sam, probably the best customer service rep I have ever dealt with. Amazing team over at Land Rover Encino.

David was the one who helped us in LR Encino and he was fabulous!! He knows his stuff and he was super nice. Thank you David!! Also, Danny Scott was great!! He was honest and just simply wonderful! THANK YOU!!

Great sales person and the process was very fast! Sales person was easy to deal with answered all our questions and has a very pleasing personality! Very accommodating

As always, great experience. Tony went over and above to make sure all questions were answered as well.

Sam listened, was personable, followed up by phone, and made sure one persnickety, but precious little problem got fixed. He didn't try to sell me services I don't need, and made sure I understood what maintainances (air filters, flushes, hose replacements, etc) might need to be done in the future.

It was the best car leasing experience I've ever had

I showed up morning morning without making prior appointment; was taken care of perfectly. Hihjly recommend the service department. Sam, Raffi and Mario were great. They kept me updated on the status and delivered earlier than promised. Thank you, guys! Thank you, Sam and Raffi!

Everyone was efficient and friendly. They gave me a great loaner car. Everything was done correctly and on time

Mario is always takes time to go over the repairs.

Land Rover Encino is honestly fantastic. Super nice and super helpful people with no attitude. They were honest and very detailed in the sale of my car. David Schmidt and Dino Anakwenze were awesome. I could not recommend a better place to buy or lease a car. Not to mention how amazing the cars are!

It was the greatest you are very fortunate to have ARMONDO

the sales staff made the whole buying experience a pleasant one.

Mario was great and very friendly. Car was repaired as communicated. everything went very smooth. I will be returning for future needs.

I was trying to work a good deal on a full size Rover which are notoriously very high. I worked with Eric Sabre over at Encino LR and I gotta say I was very surprised at how he came through for me. He was very patient and did everything he could to get me the number I needed. It didn't look like the deal was going to go my way at one point but Eric made it happen. Very happy customer. I'd def see him if your looking for a LR. No BS just a straight shooting guy in a bis that is full or not so straight shooters....:))

Great service, fast and friendly would definitely recommend.

Excellent service by Tony at Encino Land Rover. Efficient and quality attention to customers!

I've never been to a Range Rover dealership who worked so hard. They went to bat for me for my deal, everyone from sales to finance to the GM had my back from the second I walked in the door. This is the only Range Rover dealership I'd ever recommend.

We had a great buying experience with David Schmidt, he was helpful and very accommodating.

We bought a car from Eric via Auto Nation. He was fantastic from the initial email contact to the very end when he delivered the car to us personally. Highly recommend Eric!

Mario is always helpful and honest when it comes to fixing the problems.

Exceptional service! My Sales Associate Marty was phenomenal and throrogh with every step of the process while buying my car. He sent review videos have excellent information on the car and made my overall experience stress free and fast.

Armando is so professional and helpful. He is all the time on top of the project. Great costumer service.

This was THE BEST experience. They seem like an honest group of people. So kind. And smart. And they did their best to make me happy. I cannot recommend this dealership enough. Specifically, I dealt with Berj and he was EXCELLENT.

I was there for renewal paper and he gave me an excellent service

Great service and gave us a fair deal. Could not ask for more.

I really wanted the Discovery sport as my family is expanding and we were out growing my Chrysler sedan. They took my sedan on trade in no problem and helped me get the best deal for the Discovery I wanted. I am super happy with my purchase. Jason and everyone on his team were super helpful. This really was a great car buying experience!

I love my new Range. The look is sleek and the ride is smooth. I love the comfortable seats it feels good driving it and comfortable for the passengers too. The features are amazing.

Excellent customer service by Armando Saenz and his team. Picked up car and delivered back upon completion- with a full tank of gas!!

The staff made my car buying experience a pleasure. The care and patient the sales team had through the out the process was wonderful. It made our experience enjoyable and one we will definitely share with friends and family.

I want to thank Raj and Scott for a great and smooth service. Raj was amazing (he made the deal work with the car I want , color I wanted and payment I wanted) We worked everything electronically and I was in and out of the dealership in less than 2 hours. Also Finance was great (Danny Scott) the magician also was a great service thanks a bunch Gilbert Kharrat

I honestly had one of the best experience ever buying a car. Raj made things easy and simple; we worked out all the numbers electronically than I drove up and signed the lease (the process took only an hour and a half) I am very happy because they gave me what I asked for my old car, Raj worked the numbers the way I wanted them and I got the color I want. Not to add finance was also very professional. I must say the dealership should be blessed to have such great people working there Raj in sales and Danny scott in finance Thanks Gilbert

Professional and personalized service at its best it what I reciwved from.

Was looking for a new LR4 to replace our aging LR3. Submitted an inquiry from their website and Jason got back to us very quickly. We were able to get a deal done over the phone and pick the car up the same day. Jason made the process effortless and painless. We are repeat customers and have leased another Land Rover by Jason as well. Would not hesitate to recommend Land Rover Encino and Jason to friends and family looking for a Land Rover.

Leased a Land Rover. Friendly people. No pressure. Got a good deal.

Service was excellent. Tony was top notch. I will recommend this dealership.

We purchase Range Rover HSE, this is my fifth Range Rover. Eric Sabre was our salesman and we could not expect better service. He stayed late after work on Friday night and did not leave until he made sure that we are taken care completely. On Saturday morning he was at our house to program the car and explain to us it's many features. If everyone was as good and helpful as Eric life would be so much better. Thank you Eric and god bless.

We do not have an appointment and we just walked in the store, we were shopping for a 7 seater car and this is the first store we've been so we were not quite sure if we will buy. Eric was at his desk at the time, he looked busy but when he saw us, he left what he was doing and entertained us even without appointment. He showed us the cars available on his lot and gave recommendations. He offered us a test drive and we accepted. He worked with us on our budget, went back and forth to provide us the acceptable numbers that both parties can agree upon. He was very patient and very understanding of our goals. It was quick and not a lot of waiting. He also explained and showed us the features of the car. The finance manager Danny was also very helpful and quick. He explained the loan and the terms and gave us different options on services and dent protection. My overall experience was awesome. I will definitely recommend Land Rover Encino to my friends and family! Thank you for a wonderful experience.

I worked with Bijan and my car purchase and trade in went very smoothly. I was extremely impressed by Bijan, I was impressed by the whole team! I've been driving Land Rovers for over 20 years and have dealt with many salesman and dealers. Bijan in Encino was by far the best!!!

Everything was great! Service was fast and dealership and customer service was great!

The dealership was extremely condenial and professional during and after the purchase. Bobby patiently spent over one hour explaining every option in detail on the new sport SVR. I couldn't ask for more. Many thanks to Dino as well for following up and making the deal happen.

Eric was great to work with. I was in and out, treated great, and even have excellent follow up post purchase. It was such an enjoyable process from start to finish. I highly recommend working with him. Plus, I love my LR4! It's perfect!!!

As always, excellent service. Many thanks, Armando.

The dealer had the car i wanted and the final purchase price was agreed via text... smooth and easy..

Raj at Land Rover Encino is wonderful. He found the exact car I wanted and good price. Loving my 2016 rover.

David is great salesman thank you for not been bushy DANNY THANK YOU FOR TAKING THE TIME TO MAKE IT HAPPEN

I must say, I am beyond impressed with Berj Albarian, the Land Rover Sales Rep who made our leasing experience a breeze. He was responsive, worked diligently to keep the offer he promised and no other competitor dared to challenge his offer. He was informative, respectful and sincere. I am recommending him to all my friends and relatives and we will be a customer of his for years to come.

Very straight forward buying process, made the paperwork very easy and even delivered the Rover to me when I couldn't pick it up.

Bobbi Habibi helped us. He was awesome. Took his time to answer all of our questions. Very patient and nice guy. I'm getting My next car from him also. Landlover of Encino should ne proud to have a sales person as great and genuine as Bobby. I'm very Happy with the car I got from him.

Bob was great and went out of his way to not only accommodate the purchase of our Discovery Sport but also to make sure we knew how to operate the extensive amount of features. Love the car and the care we got!

I was very pleased with the courteous service I received. All my concerns and questions were answered in plain English so I could understand them as a novice.

Bobby Habibi the salesman was excellent, helpful and very knowledgable. The whole staff from financing to GSM, were helpful through the buying process. This is my 4th new car purchased from this dealer, I recommend them to everyone I know. Great job guys.

I had been conversing with my salesman at Land Rover Encino for the last few months discussing the vehicle I wanted to purchase and when I was going to be purchasing. He was extremely helpful. When I meet him to make the purchase, he was professional and helpful and made the purchase quite simple. All of the other people were friendly and helpful. I purchased a 2016 LR4 HSE. This is the third Land Rover I have purchased from Land Rover Encino and it has always been a pleasant experience. I will will not go to any other dealer. From my past experience, their Service Department is outstanding. My car was always ready when I was to told it would been done with same day service and loaner car.

Eric S. Is a dream maker! Thank you for helping a gal out!! I'll be back - with friends :))

I bought a used Toyota from Land Rover Encino. They were all nice and friendly. The buying process went fairly smooth. I was happy overall.

I fell in love with a certified pre-owned vehicle on the Land Rover Encino website and made contact via email. I received an immediate response. Although I did not make an appointment when I went in to see the car, I was immediately greeted and connected with sales person Tony Eston. Tony was great to work with and made the car buying experience easy and pleasant. I would defiantly recommend the Tony and the staff at this dealership if you are in the marked for a Land Rover.

The salesperson that helped Mr. Vartan was very informative and helpful in the purchase , I highly would recommend him to friends .

They had the car I was looking for and it was seamless leasing experience

I leased a Land Rover/RR Evoque in Encino. I had great service and was offered a good lease deal. Tony and Eric were super professional and made me feel like a Queen driving off in my new super cool Evoque.

Communicated with Eric Sabre via email and text before making an appointment in December 2015 for a test drive a 2016 LR4. We were not ready to purchase a vehicle that day but he was very accommodating and took his time. Unlike other dealers we went to who where not showing any interest. Returned within 2 weeks to purchase the vehicle at Land Rover Encino since Eric Sabre was so helpful. The entire sales, manager and finance team including Bijan, Chris and Danny were very helpful. Ieda Andal, PA-C Physician Assistant - Family Medicine DEA and CA State licensed

Anthony really worked with us helping us buy the car. I even forgot my title of my trade in and they still worked with us and waited for me to bring the title back in my new car :)

Great service. The only complaint is that the gentleman who cleaned my car didn't take out the plastic that they put inside the car and left the dirty rags they used to dry car on my leather seats. They were wet and dirty.

This is now my 3rd Landrover purchase from Landrover of Encino and I would go anywhere else. If your like me and you work hard for your money you owe it to yourself to visit the team at Landrover of Encino, I recommend you see Bijan as he has been my sales person from the beginning. Landrover Encino gave me top dollar for my 2012 Range Rover Sport and unlike other dealers worked with me on the M.S.R.P. As if that wasn't enough, the sales & service department through in a few extra little gifts to sweeten the deal. This might not seem like much to most, but for me this was huge. Brian the Sales Manager worked with my challenges to secure a deal with a very aggressive interest rate. Much to my surprise the General Manager came over to introduce himself and spend some personal time with me. Auto Nation and the team at Landrover of Encino ROCKED IT... ...trust me, I had tried other Landrover dealers and this team is absolutely the best. I WILL NEVER GO ANYWHERE ELSE!!!

This is my second Range Rover Sport from Land Rover Encino. Though they are not the closest dealership, their customer service far outweighs Hornberg on Sunset which is much closer to me. I was able to handle most of the negotiation over the phone. While the actual transaction took way too long it was mostly because of the two other customers buying cars on Christmas Eve. David Schmidt was patient as I weighed two different models - a Supercharged V8 (which is what I was trading in) and a TD6 Diesel. The Diesel was not something I considered going in, but ultimately purchased as David made me feel comfortable with the decision.

My wife and I had a great experience purchasing a range rover from Encino. Eric and Victor made the experience very pleasant, effort less, they helped us purchase the right car fit our needs. we totally recommend Encino Ranger Rover to all.

I purchased a pre-owned VW Touareg TDI from Berj (aka Bijan) Albarian at Land Rover Encino. It was a very smooth process. Berj was a total gentlemen, very relaxed, not pushy at all. I wasn't sure about the drive quality of the Touareg after one short test drive, and Berj was very patient and let me take a second longer test drive including the freeway to get a better sense of how the car drives in different conditions. Land Rover Encino was flexible on pricing and worked with me. When and if I'm ever ready to go upmarket with a Land Rover product, I will definitely go to Berj and Land Rover Encino. They really know how to take care of their customers! The showroom is very beautiful too, and spacious. Top notch buying experience.

Pretty good experience. Jason was super helpful and not like a typical dealer. I give them full score.

We always go straight to the Land Rover Encino for lease/purchase of our cars without checking out any other dealerships. They are the best in their job! From our sales representative to the Finance manager, everyone in that dealership is friendly, professional, experienced and caring! Best price, best customer service, best employees! I always recommend them to our family and friends!

Recently leased a 2016 Evoque. Both Jason and Eric assisted us with the purchase. I recommend calling ahead as we did. They showed us a great car, nicer than I was initially looking to get but they were able to make the payments work. We were able to negotiate rather quickly which is also nice. They took the time to show us all the bells and whistles (our first Range Rover). We also had a great experience with the financial manager and general manager as well. We left feeling very well taken care of and best of all I LOVE the car!

The entire experience of getting the car of my Dreams was nothing but wonderful. Berj Albarian was extremely helpful, very nice and managed to work within my budget. I have never felt with a more pleasant person and never felt better about any purchase in my life! Totally would recommend him and the dealership to everyone!

My experience at Land Rover Encino was truly exceptional. Both Bijan and Eric were a joy to communicate with and eventually close a deal with. They promised me a specific deal and they delivered on that deal. That is more than I could say about the vast majority of dealers and agents in the business right now, and trust me, I would know because I shop around heavily for the best deals. Needless to say, the best deal was at Land Rover Encino by some margin. The guys there have earned my business for life and their dealership will be our first option before we go anymore else. Land Rover Encino can count on seeing us again in the future. Bijan, and the rest of the team at Land Rover Encino, thank you for treating us like family and thank you for giving us the best deal around!

Eric Sabre was great ! ! ! Good experience overall.

Bobby made it painless and great. Got the car I wanted and was very happy.

GREAT dealership! Great personal service.. The sales staff is fantastic. This is the ONLY place to buy a land rover!

The best experience I've ever had at a car dealership. No pressure & honest sale lead to me purchasing a vehicle here. Bob is an excellent salesman with a wealth of knowledge. He spent an hour after the sale with me to show me what every buttons function was in the vehicle. Thank you!

Great service / Bobbie is an amazing guy with great personality

great experience- excellent customer service and everyone were professional and helpful. I will recommend my friends and family to buy a car here.

Jason and Eric were absolutely terrific to work with. Very professional, no hassle and straight shooters. I never once questioned giving them my business and they made the entire process seamless and fun. Both are very knowledgeable with their products and passionate enthusiasts. I would definitely recommend visiting Land Rover Encino and asking for Jason or Eric in the Internet Sales Dept for the best Land Rover buying experience. This is my second Rover from Land Rover Encino, and once again they did not disappoint me! Absolutely loving my new ride.

Jason and Eric were absolutely terrific to work with. Very professional, no hassle and straight shooters. I never once questioned giving them my business and they made the entire process seamless and fun. Both are very knowledgeable with their products and passionate enthusiasts. I would definitely recommend visiting Land Rover Encino and asking for Jason or Eric in the Internet Sales Dept for the best Land Rover buying experience. This is my second Rover from Land Rover Encino, and once again they did not disappoint me! Absolutely loving my new ride.

Easy, fun, fair on all fronts. from the first contact to the purchase of the car it was great service.

I got a new Land Rover and it is great. It large and has lots of room for the kids and their stuff. It also has a lot of cool gadgets.

My Bmw lease was up and my husband has a range rover and had only wonderful things to say about Dino and his team at Land Rover Encino. LR4's are hard to come by and vartan did a wonderful job of locating one with all the functions I needed. They also were able to competitively keep me in the same ballpark as my previous bmw payments which I greatly appreciated. Class act sales and management team

After shopping around for a new 2016 Discovery I have to say my experience with Jason Morelock at Land Rover Encino was 5 star all the way. No games or haggling like I experienced at other dealerships. Jason gave me a better lease deal that I expected and an offer I could not refuse. Great vehicle and a great leasing experience. If you are serious about a new Land Rover don't waste your time go to Land Rover Encino and tell them what you want, and see what they can do for you.

I brought my Range Rover in to Encino Land Rover for a Suspension fault. I new my compressor or air bags where gone. I was fully aware of my mechanical issue and how much the parts were to buy outside of Range Rover. David my service Rep. had validated it was my compressor and the price was ruffly $1800.00. The compressor was $1200.00 and labor was $800.00. He gave a a gracious 15% discount and finished the work quickly. I thank David and the enormously kind professional Head Service Rep. who not only green-lit the discount, but treated me as a valued customer on the phone and more than once in one visit. Thank you Range Rover Encino. After being a customer for eight years, countless repairs (dollars lost), they have finally made some changes to there business practices, that have made me feel my business was valued and no unnecessary repairs. I will return without fear and maybe purchase that new Range Rover I was on the fence to purchase. Signed, Customer Since 2008.

I have been a dedicated customer of the Service Department at Land Rover Encino since I purchased my Range Rover Sport 7 years ago. I truly consider myself a tough, aware consumer and I pay strict attention to detail and fairness. This being said, the Service Dept at Encino has NEVER made me feel like going elsewhere. David S. is a charming service professional that treats you with dignity and he really knows his products. David gives me great confidence as he coordinates with his mechanics. They collectively have my auto in their best interest. The Service Manager, Rassi G. is running a efficient, clean operation that is consistently satisfying. Becoming a Land Rover customer is clearly an investment in quality, safety and dependability. The certified service team at Land Rover Encino protect my investment and maintain the highest resale value on my car.

I finally bought my 2016 Land Rover Discovery HSE Luxury at Land Rover Encino dealership. I am very happy and satisfied by the excellent service they provided through out the entire process in purchasing this vehicle. Due to high demand and limited availability of this model, my salesman whose name was Eric Sabre suggested me to place a special order so that I was able to get exactly what I want, rather then to choose whatever was available on the floor. I ordered the one with scotia grey exterior and a 7 passengers seat. I placed the order in June. It took approximately two to three months to build and deliver. By late September, Eric called me that the vehicle was ready to be picked up. The original schedule for delivery was in early October. The order came in two weeks prior to its scheduled delivery date. When I picked up my new Land Rover discovery, I was very appreciated with Eric's suggestion to place a special order. What I saw was exactly what I needed. Nothing more and nothing less. The reason I said that was because the model that I saw on the floor was usually fully loaded with all types of "features". By that means, you will probably be paying extra $$$ amount on top of the vehicle base price that you were not necessarily needed. Eric is very helpful and knowledgeable about the vehicle he sells to his customers. Every times I call or email him, he responds right away and resolve my problems. I am very happy to have him to serve me.

I had dealt with this dealership a few months ago and did not have a great experience but a friend highly recommended MaryAnn Schrecongost of Land Rover Encino and I met with her and ordered a 2015 Land Rover Discovery on the spot. I had to order the car and Mary emailed frequently of the status to keep me updated and on the day of arrival the ease to purchase the car was beyond my expectation. She continues to be helpful with any concerns and even walked me through the car again as there was so much information the first time I didn't retain it all. I truly believe if it wasn't for the confidence I had in MaryAnn Schrecongost, I wouldn't have this wonderful car

My last car buying experience with BMW was pretty bad. Pushy sales guy, 9 hours in the dealership, and a lot of run around and "haggling". When I decided to make the switch to a Range Rover and started working with Mary Ann at Land Rover Encino, I could never have anticipated how pleasant or easy my experience would be. I was able to fill almost everything out from my office, and Mary Ann was patient with my hectic work schedule and NEVER pushy as I flopped back and forth between models. I spent a grand total of 1 hour in the dealership, and was treated wonderfully!!! Thank you Mary Ann and Land Rover Encino for taking such good care of me! I can't recommend you guys enough!

In terms of best customer service and the most pleasant experience, Land Rover Encino gets two thumbs up! I took my 2013 Range Rover Evoke in for standard servicing and fell in love with the 2016 Discovery Sport in the showroom. Within an hour I took a test drive, obtained a competitive price, and selected my options including the date of delivery for my customized vehicle. Tony in sales ensure I purchased the exact vehicle I wanted and made certain that my trade in and associated paperwork was handled expeditiously. If you?re always on the go like me, Land Rover Encino is the team you want handling your auto needs. I have been driving my Discovery Sport for the last week and have obtained compliment after compliment. I look forward to my long term relationship with Land Rover Encino ? Tony is the best!

By far the best experience I have ever had trading in an old vehicle and leasing a new one. From the people on the floor, to the test drive, to the finance team, it was very pleasant.

great overall experience. James was not a pushy salesman. no games, he did what he could do. now I hope to enjoy the car as much as the experience

We had a wonderful experience from the start to finish with Alex in Sales.. We would highly recommend him.

Jason Morelock was awesome and I really enjoyed getting my car from Land Rover Encino.

They are so nice , everything was great. Esspecially thanks for Bahram Habibi. He is the best sales executive I have ever seen.

MaryAnn was the most amazing salesperson I could ask for! She did EVERYTHING in her power to get me what I wanted at a price that I could afford. I wouldn't have gotten my LR4 without her!

Thanks for the easy and transparent transaction. We were very please with the service keep up the great work. Top Notch. I will be sending all my Land Rover Business to Land Rover Encino

We bought the new 2015 Range Rover Evoque SUV, I was not wanting to buy a new car but my wife was, so she was able to get me down to the Encino Land Rover Dealership. We have bought many cars together over the past years in excess of 15 from several different dealerships. some okay some rather bad. I will have to say every person we came in contact with at Encino Land Rover had the utmost professionalism and polite personalities. Jason Morelock was our sales person, he exceeded all our expectations in every way, he was very good with his follow up and really made us feel like we we're his only customer, Hats off to everyone else we came in contact with from the porters to finance. This was the Best Experience we have every had with a purchase. during the process my wife and I kept looking at each other with surprise that they followed through with everything they promised and than some. We have recommend Encino Land Rover to everyone we talk to, just last week end some of our close friends purchased there own Range Rover from Encino Land Rover and went through a very pleasant experience. I could name at least 6 other dealerships I have used in the past that could take several lessons from this team we had at Encino Land Rover, polite, professional and honest follow through. We will be coming back next year for a new Land Rover !!

I went in to buy a Range Rover Evoque and was quickly impressed with the level of service I received. I highly recommend Land Rover Encino.

Mary Ann, and her team are the best!!! Prompt and professional vehicle purchasing.

Brakes do not appear to be serviced correctly and there is a periodic vibration on start-up. Car was left for two days for minor scratches and dents and I have discovered numbers areas that were not addressed.

I recently purchased a new 2015 Land Rover Discovery Sport and traded in my 2013 Range Rover Evoque. I have loved every vehicle I have owned so far from Land Rover Encino, but this new Discovery is my favorite! I always receive tremendous customer service from this branch, and it's the reason why I continue to go back. They always make me feel appreciated and my time is valued, not the mention all of the staff is extremely friendly and helpful. I live in the Hollywood area and it's worth the drive to come see them because they are truly the best! This time Tony Eston helped get me into the vehicle of my choice, and did not let me down at all. I told him I was interested in test driving one before it came out and he made sure to notify me as soon as one came in and I was driving off the lot with my brand new Discovery in no time! I love my new car and will continue to use Land Rover Encino for all my car needs! They are the best and I can't stop raving about them.

Outstanding service and very easy to deal with. A very pleasant and positive experience.

Jason was diligent in finding the Range Rover Sport that I was looking for based on my description. He made it easy to come to terms on the price. The usual 3 hours or more of sitting negotiating and finalizing a purchase was none existent. Everyone at Land Rover Encino was customer centric. I met one of the Service Managers, Glen Waldron. He was extremely helpful and informative. The whole experience was smooth and transparent!!

BIJAN. BIJAN. BIJAN. That's all you really need to know when heading over to the Land Rover Encino location. I was really worried coming in, not knowing what to expect. The second I sat down, I know I made the right choice by coming here. Bijan was OUTSTANDING. His talent at making people feel comfortable, at ease, happy, excited and patient all at once is a rate quality to have. I thought I would walk out of there in the car I came in on. Little did I know, I would be driving out in a brand new Range Rover - to the T of what I wanted. All thanks to him! Land Rover Encino is LUCKY to have him. He is pure talent. I am so lucky that he made this experience for me exactly what I could have dreamed it would be. GO SEE BIJAN. NOW!!!

Excellent experience. After contacting two other LR dealers which gave inaccurate information about availability of cars and models I found LR Encino. They had the knowledge and followed up consistently.

Thanks Victor was excellent. A pleasure to work with.

I drove by Range Rover Encino and saw this amazing Blue Rover i have been looking for. Tony was my sales person and he was a pleasure to deal with. He had intimate detail on all option products on the car. They had me in and out of there in no time.

They were very helpful finding the car and the deal I wanted. The process was fast and pleasant. Great customer service.

Service went smoothly. Less than 15 mins to drop off my vehicle and get into a loaner vehicle.

Thank you to MaryAnn and all the others at Encino Range Rover. Our experience was quick and painless and most of all...I love my new Rover!

This was a great dealership that I worked with. It took me a little while to decide on a car, but when I did I knew I could work with this dealership. I was helped and taken care of at every moment from when I first walked in. Bobby from Range Rover in Encino helped me decide on a car. It was hard deciding on a color but then had no problem purchasing it. Great dealearship! 10/10

Bobby Habibi from Range Rover in Encino was a great help in buying a car and was the best person go work with. I highly recommend this dealer. Bobby made the process easy. It took a little while for me to decide on a car, and he was patient and worked with me through the whole process. He was great. I give this dealership a 10/10 because I was helped the whole way from the second I walked in. Bobby was one of the best car dealers I worked with and Encino was the best dealership I worked with.

Eric did a great job getting us into our LR4! He was quick to respond to any of our questions and helped to get our lease payment down to where we wanted it to be

Felt very relaxing and confident with the repairs of my car, very calm atmosphere, great experience,

Jason (Internet Sales) was great. No pressure, no hassle. I would highly recommend Encino Land Rover!

Great experience. Eric and Roy were very efficient. This was the shortest car buyng experience ever.

Walked in gave me info and about one hour later drove off in my new car

Great service and personal attention by Bobby,Gary and Dino made my car buying experience very pleasant! Happy with my new car!

The entire sales and purchase process went very smoothly. The saleman and other staff were professional and very accommodating.

Excellent salesperson. He helped me with everything I needed and this car was bought as a surprise so he came to my house on his own personal time after work hours to explain to the gift getter everything they needed to know about the car. I was very pleased and I really appreciated his service.

We recently purchased a new Range Rover Evoque from this dealer and have only positive comments about the whole experience. Our Salesperson was James and he took the time to show us all the vehicles in stock and understand our specification requirements. We got to test drive the vehicle that matched our requirements (even though it was buried in the back of the lot) and bought the car same day. The sales process was fair and transparent and we feel that we got a good deal on the overall trade in and new car price.

Great experience in buying my 2015 Range Rover Sport from Eric SABRE. I highly recommend dealing with him, very knowledgeable. The car is fantastic and I am enjoying it. George L.

Eric SABRE made my entire buying experience a real pleasure. He is thoughtful and knowledgeable. Love my Range Rover Sport 2015.. I highly recommend this dealer and Eric.

Found and bought a used rover sport online, and dealt with Jason Morelock. Spoke to him on the phone, asked about the condition of the vehicle (was driving in from hours away and pics online weren't the best, so I wanted assurance I wasn't wasting my time). Drove in, car was as promised. Jason is knowledgeable, relaxed and was never pushy. If you'd like a dignified and professional car buying experience, this is the guy you ask for.

Fantastic Dealership. Eric Sabre is a great sales rep who was very helpful and fair in educating me about the 2015 Evoque. I actually purchased the car with a trim level that was not quite for me. I called when I got home with the car and explained my problem. Eric immediately told me to return the car and he went out of his way to locate and deliver the exact car I wanted. This was the best car buying experience I've had.

The only reason I'm not giving a 5 on overall experience is because my car was not washed after service:( Mario helped me with all the issues on my 2008 Range Rover quickly and efficiently. Also he was great about working with the extended warranty company as well. Will always go to him for my repair needs.

I had interest in the 2015 Evoque. Walked in the door and was immediately greeted by Eric Sabre who offered help if I needed. He went on to fully explain the attributes of the model I was interested in and we went for a test drive. Once I purchased the Evoque I realized I had mistakenly selected the wrong trim level. I called Eric and he helped me to exchange the car for the trim level I wanted in such a way that made the whole process seem simple although it was not. Land Rover Encino is a wonderful dealership that I would highly recommend. Also the Evoque is spectacular. Love it.

Just leased a Range Rover from Land Rover Encino. Top notch experience all around. Would rate it as my best experience ever leasing a car. Great customer service. Extremely attentive without being aggressive. The lease of my former car ended a week before delivery of my new car. They drove a loaner out to the house. Then picked it up a week later to help me bridge the gap. If you're in the market for a Range Rover/LandRover, go to Encino.

They have inventory!!! 2015 Range Rovers, 2015 Range Rover Sports and 2015 LR4's!!! Finally a dealership that has inventory!!!

Purchasing my 2015 Evoque from Encino Land Rover was a hassle-free experience. Salesman/fleet manager Eric Sabre was professional, understood what my desires were, and the perfect vehicle was ordered without even a deposit. I was shocked, couldn't believe I had actually ordered this beautiful machine without even leaving a credit card number. When the vehicle arrived, I couldn't have been more pleased. Only one occasion to use the service department, which actually was the sealer coat for paint and protection of leather. The vehicle was ready the same day. I am very pleased with the purchase experience and sales and service staff.

Bahram (Bobby) Habibi was the best sales rep I've ever dealt with. I highly recommend asking for him if you purchase or lease a vehicle from this location. He was honest and took the time to explain every detail about the car and the deal. I had a great experience!

Jason Morelock was exceptional in helping me out. I'll definitely be referring anyone in my network that is interested in a Land Rover purchase, to him.

Victor ,in the sales department really worked hard to get the color I was looking to get for me ,he was in touch with me and would call about new cars that was available almost every week,till he nailed down the reall color I was looking for. He went through with me with all of the new options and explained how they work. Once again thank you Victor for the hard work.

Eric Sabre was very friendly and knowledgeable when explaining the history of Land Rover and the particular model that we were showing interest in. He answered all questions we had and was realistic about all options. We needed some time to think and Eric respected our time to make our decision, and we made a great one as we're extremely pleased with our purchase and our experience purchasing at Land Rover Encino! Thank you to Eric and staff!

I leased a 2015 Rang Rover Evoque Pure Plus in Encio. The staff was very patient and explained full detail about the car. At first they don't have the color I want, they requested express shipping from Oxnard to get the exactly car that I want, no extra charge. He also made me good deal and I am very happy with the price. Compared to my experience in West Hollywood, Encio dealer provided me really really good service, they never let you down. The car works super good, I love it! They cleaned and put full tank gas for me, even provided me a nice gift (ask your sale guy, they will give you surprise) This is the best new year gift I got. I will recommend Encio dealer and my sale guy to my friends in the future.

The sales guy, Bejan, went out of his way to be accommodating. He was very knowledgable about the car and options.

Armando Saenz is the best...outstanding service and very pleasant to work with...10 out of 10

Great Dealership and customer service. Alex was great and helped me all the way till the purchase was complete. He was very courteous and helpful. Even after the purchase was complete he contacted me several times to inquire how I am doing and if I had any questions about my new LR4. While at the dealership, Alex was explaining majority of the features of the LR4. The LR4, I eventually purchased was at the showroom, and Alex had no problem with me driving it. It took few minutes to maneuvers LR4 out of the showroom. During all this time Alex was very friendly and didn't even inquire if I will be purchasing this LR4. This is a very high quality service, because it was a hassle to get this LR4 out of the showroom, even though Dealer was not sure yet that I will buy it. I would recommend this Dealer to the serious buyers and to those who want to test drive Land Rover to see if it is their fit. If you want great service ask for Alessandro Boccuzzi. He knows everything to know about buying Land Rover and will find you your perfect match vehicle.

Great Dealership and customer service. Alex was great and helped me all the way till the purchase was complete. He was very courteous and helpful. Even after the purchase was complete he contacted me several times to inquire how I am doing and if I had any questions about my new LR4. While at the dealership, Alex was explaining majority of the features of the LR4. The LR4, I eventually purchased was at the showroom, and Alex had no problem with me driving it. It took few minutes to maneuvers LR4 out of the showroom. During all this time Alex was very friendly and didn't even inquire if I will be purchasing this LR4. This is a very high quality service, because it was a hassle to get this LR4 out of the showroom, even though Dealer was not sure yet that I will buy it. I would recommend this Dealer to the serious buyers and to those who want to test drive Land Rover to see if it is their fit. Contact Alessandro Boccuzzi at the Dealership if you want to of the line customer experience. He will find your perfect Land Rover and will make your life easier and happier, when you will drive your dream Land Rover.

If you are in the market for a Land Rover you can't go wrong with this dealer. Make sure you talk to Bobby Habibi when you go there. He is a terrific guy and extremely helpful.

Jason was great, I went into this Land Rove dealership for almost a year before I bough my brand new 2015 Evoque (so nice!). Jason never pressured me in any way but always gave me helpful information. He got us a great deal. He is trustworthy and in general a very nice guy. It is very clear that he is not just selling us a car but building a long term relationship. Also, we were in and out of there fast! Not like many other dealerships that make you sit for hours for no reason... just to sweat you out so you buy more stuff. You won't find that here. I feel confident in sending my friends and family here for their purchase.

Very responsible and assistance sales management! Thank you!

Leasing a car could not have been any smoother. MaryAnn S. was perfect and so was the finance manager. There was no pressure at any time. Just simply the facts and people ready to serve and aiming to please.

Mary Ann is such a great sales! She was very honest and patient and answer all my questions. Very professional! highly recommend Mary Ann if you visit Encino Range Rover. Thank you!

Great service from Mary Ann. Very patient and honest, answer all my questions. Lovely environment! Super happy with my new car Evoque. Will definitely recommend Mary Ann if you are looking for a range rover.

Buying my first Range Rover was a completely different experience than what I am use to (mercedes, lexus). The dealer required so much information from us just to get some pricing for the car it was crazy. I guess the cars are being shipped out of country for a premium price $ and they want to make sure buyers are local. As a Female buyer the sales staff usually does give you equal attention as they would give a male buyer. But this was not the case with Eric Sabre. Eric S. provided me with excellent service and answered all my questions and concerns regarding buying a 2014 Ranger Rover Sport HSE. He stayed in contact with me for 2 months answer questions, filling me in on inventory etc, until I was ready to purchase. I recommend if you are looking to buy a new Land Rover Eric Sabre is the person you want to deal with. He was very professional and really made sure all my question and concerns were answered. The finance department was very nice and professional. They were able to get us check out as quickly as possible. Thanks Encino! Hilda

Buying my first Range Rover was a completely different experience than what I am use to (mercedes, lexus). The dealer required so much information from us just to get some pricing for the car it was crazy. I guess the cars are being shipped out of country for a premium price $ and they want to make sure buyers are local. As a Female buyer the sales staff usually does give you equal attention as they would give a male buyer. But this was not the case with Eric Sabre. Eric Sabre provided me with excellent service and answered all my questions and concerns regarding buying a 2014 Ranger Rover Sport HSE. He stayed in contact with me for 2 months answer questions, filling me in on inventory etc, until I was ready to purchase. I recommend if you are looking to buy a new Land Rover Eric Sabre is the person you want to deal with. He was very professional and really made sure all my question and concerns were answered.

I truly had the most amazing car experience possible at this dealership. Namely, the lovely sales lady who assisted me, MaryAnn, made the experience perfect. I visited the dealership several times to decide on the model I wanted and could afford. MaryAnn was incredibly patient and honest during the entire process. There was no typical car salesman attitude at all!!! She understood my position financially, and did everything to make sure I ended up with the car that would make me most happy. I had visited nearly every Land Rover dealer in the greater LA area, and none of them came close to having the helpful and kind staff that is present at Land Rover of Encino. Everyone from the branch manager, finance lady, and really the entire staff, were so incredibly helpful and kind during the process. I would recommend this dealership to everyone....it gets an A++ in my book!!!

I truly had the most amazing car experience possible at this dealership. Namely, the lovely sales lady who assisted me, MaryAnn, made the experience perfect. I visited the dealership several times to decide on the model I wanted and could afford. MaryAnn was incredibly patient and honest during the entire process. There was no typical car salesman attitude at all!!! She understood my position financially, and did everything to make sure I ended up with the car that would make me most happy. I had visited nearly every Land Rover dealer in the greater LA area, and none of them came close to having the helpful and kind staff that is present at Land Rover of Encino. Everyone from the branch manager, finance lady, and really the entire staff, were so incredibly helpful and kind during the process. I would recommend this dealership to everyone....it gets an A++ in my book!!!

Both Armando & DC have taken care of us in grand fashion. They are easy to set appointments, understand the issues quickly, keep us informed timely, and have the vehicle ready when promised. The experience is as good as you could ask for and want.

The gentleman who took care of me, DC, was incredibly competent, informative, helpful, and attentive. There was nothing "fake" or "used-car-salesman" about him. He was a service representative who was just about as professional as a person could be. My experience with the head mechanic, Raffi, the cashier lady, and the car/rental/loaner woman was great. It's nice knowing I can send my wife over there and be confident that she will e treated with patience and respect. Bravo!

Our salesperson Tony was excellent. He definitely provided exceptional customer service for the 2nd time around. Not only was he knowledgeable about the cars we wanted, he was able to find them QUICK. Jaime, the finance manager, was also very sweet and easy to work with. She made the whole process painless. Thank you Tony, Jaime and Land Rover Encino for making our car buying experience(s) great! We'll definitely be back.

Great facility and sales services. Sales person and a technician even came out to our house to help us connect our car's remote garage door opener system to remotely open our front gate. I strongly recommend Land Rover Encino and our salesperson - Alex Boccuzzi

I am a 3-time Range Rover buyer from Land Rover Encino. I'm a West Side guy who happens to work in Sherman Oaks and about 11 years ago I went to the Encino dealership "just to look" and ther rest is history. I've purchased 3 Range Rovers for them but what has truely kept me coming back has been the service department - specifically my service guy. he is a true professionals always with a "can-do" attitude. My guy specifically understands the importance of customer service. Honestly, they all seem to be on my side and because of this approach I will continue to rewarded them with my business. Bravo for a job well done - to the whole service team at Land Rover Encino. GH from Santa Monica.

Very attentive sales staff, listened and met all my needs. I was very satisfied with my purchase.

I have been using Mikey G at Land Rover Encino since I moved to California. Not only is he professional, courteous, and gets the job done, he is also funny as hell.

Emailed facility to inquire about a website special for the Evoque (base model). I was informed that this model was in shortage. I was asked to come in for a test drive and view their options of a certified dealer owned Evoque. I was very hesitant because I felt the website special was a way to lure clients in and sell them a more expensive vehicle. After talking with the sales person, I was able to get a 2013 Evoque dealer owned with all the bells/whistles for the same price/monthly payments of a 2014 base model that had no bells/whistles. I was very happy with the overall deal I was given.

Outstanding service and great people.

Bought a 2013 LR2 last week and I have to say it is amazing! The service was fantastic. I called earlier that week and Jason found the car that I was looking for. When I went in to buy, Ross help me through the whole process and make it very seamless. Thank You Land Rover Encino!

Loved working with Ross Z. from land rover encino. We love our new range rover sport and the new body is truly superior to its previous years. Ross took the time to exokin all of our options to ge te car of our dreams, would definitely work with him again. Adam and Sabrina

My lease was facilitated through my car broker who found the vehicle I was looking for at Land Rover Encino. My whole experience went smoothly and my sales Manager Eric Sabre carried himself with the utmost professionalism. He has also followed up with me in the week after I finalized my deal. thank you for making this a smooth experience.

I was very happy Tony Eston did a great job decently will recommend to friends.

Ok it is a Land Rover dealership so they are busy.. get it. but they understand that when you buy a Land Rover that you are buying a luxury vehicle and they treat you accordingly. You have a nice service writing area where you are comfortable while the service writer gets all your paperwork done. the waiting area is also nice and there is always coffee for you. If you purchased or leased your vehicle from them then you will get a free loaner and that loaner will always be another Land Rover. When you get your vehicle back they will have washed it for you which is nice.

I have bought/leased 3 Land Rovers here so I do like it but more for the service department. Sales department is nice but like any dealership they are there to get as much of your money as they can. Go in prepared with all your facts, numbers credit score etc. do not fall for the rutine of them flattering you into a bad deal. know what you should be paying before you get there and dont let them mess with the numbers.. especially the guy who does your paperwork after the deal is done they will try to upsell you on a bunch of stuff. Again though if you are getting a Land Rover I would go here just for the great service department .