Excellent service, courtesy and safe Covid-19 practices. Thanks Land Rover Encino!

It’s always a real treat working with Edmond & the Landrover Encino Team. They efficiently & accurately resolve my vehicle’s issues as committed, & I look forward to recommending others, should that opportunity arise again Thank you Edmond Y. & the Landrover Encino Team for your support as always. Jason T

One of the best car buying experiences I have ever had. Great customer service and no games. They were very respectful of my time and got the deal done quickly. Dino was great throughout the whole process

great experience, leased a new land rover discovery and I love it!

Repairs and Kris the service guy is wonderful! But, they mark up the cars based on availability and add a dealer up charge to some cars.

I am the proud new driver of a Discovery Sport. Kurtiz helped me through the process and made it very easy! He took good care of us every step of the way. Thanks!

Very accommodating and the service consultants were very nice and responsive.

Ask for Edmond Yadegar, he helped me to get a fix for my car and was very helpful and understanding

I leased a new Defender from Dino Anakwenze. It was the best purchase experience I?ve ever had. I?ve leased over 15 cars of different makes and models and this was by far the easiest. Dino went above and beyond to acquire the car I was looking for. He is the best advertisement Encino Land River could have.

Jordan went above and beyond to make sure I got the vehicle and deal I wanted!

Jordan went above and beyond to make sure I got the vehicle and deal that I wanted.

Edmond at Land Rover Encino is very helpful and great!

Love this dealership. Dino got me the exact car and price I wanted !! I love my new Range Rover !

I have been wanting a Range Rover for awhile. Dino got me the exact car at a great price !!!

Excellent experience. I've been having both my 2011 RR Sport and now for the first time my 2020 RR Sport serviced @ Land Rover Encino. Always very satisfied

I ordered a 2021 Landrover Defender through Min., he did a great job of keeping me informed while it was being built (4 months). He is very knowledgeable about the Defender (he owns one) and extremely Polite. If you're buying a Defender, I highly recommend Min.

Edmond Yadegar was excellent and provided professional and prompt service.

Definitely go and ask for Chris if you need to get your Land Rover serviced in the Los Angeles area. He is a pleasure to work with and is the most responsive service advisor at this location. He is an asset to the dealership and definitely makes any service needs fast and easy.

The service advisor, Edmond is very helpful and knowledgeable about the Land Rover vehicles. Although, service can be expensive you forget about it, because Edmond, put your mind at ease with his professionalism!

I ordered from Parts Dept. Excellent telephone service and follow up. Went extra mile in coordinating a credit Card Payment with their cashier. Handled direct shipping of the parts to a local service shop (I would have used LR but my daughters friends father had offered to do the install). Parts were delivered direct the following day! Follow up info resulted in unexpected need to program the vehicle for the parts. (This was a Trailer Hitch Install on a 2019 Velar. No one Online has any input as it’s not an offered after market part. Encino has never installed one, nor my local dealer.). I went back to Encino LR the day after the install and met with parts and service. Service was booking a week out. I had a need to use the hitch for a cross country drive in 2-days. Chris in Service said if I could bring the car in the following morning at opening he would find a way to fit me in. Didn’t have to do that for me. Didn’t buy car there, just parts. And I didn’t have them install the parts. At 7:15 the next morning Chris had the Velar and even offers me a ride anywhere I needed. Said it could be noon before it’s down. I chose to walk to Starbucks down the street. He called me at 9:03. Car was ready! Everyone I dealt with at this dealership was friendly and helpful. Everyone. Frankly I didn’t expect it in the city especially when I didn’t buy the vehicle there. Fantastic people and service. If I needed a Range Rover right now I would buy from these folks. Very impressive Land Rover Encino and Land Rover Corporate for such dedication to customer service. This is my 3rd Range Rover in 4 years. There will definitely be more.

Excellent customer service and attention to detailA+++

Everyone at LR Encino is so friendly and professional and Edmond Yagedar is GREAT to work with! I bought my car at this dealership two years ago and have only brought it here for my services and repairs.

I have had nothing but issues and problems with Landover Encino/AutoNation dealership. The only positive from this whole Range Rover experience was the purchase in 2018 of my RR extended version with a $120k price tag. I opted in to purchase the extended coverage for maintenance which should cover; tires, wheels, and cosmetic damage to the interior and exterior. At the time of signing of contracts, the coverage for the windshield was requested to be included. I was told not to worry that it was included. I signed on the dotted line. On the first visit to fix the scratches on the wheel, instead of repairing the wheel back to unnoticeable or replacing the wheel... I now have a super noticeable black marker painted gash in the wheel. My grand-son could have easily done a better job with play-doh and spray paint. Upon picking up my car I pointed out my displeasure of the result but was told that nothing else is covered under the protection that was purchased for $4,000.00. When the windshield was cracked I called the dealership and was told to bring my car in. The car was taken in, and later in the day I was called and was told it was not covered at all, and was specifically crossed out of the contract. When cosmetic cracks appeared on the steering wheel, again there was no coverage. Moral to this whole story: Buyer beware... Read the fine print and read it again after you sign the contract. Or save yourself the 4k+ and don't waste it on the AutoNation car protection coverage scam. Money is totally wasted and it’s very frustrating to deal with the service dept. It is also impossible to get a timely appointment with them, especially if you do have the coverage and are not paying cash for service. In the end I feel absolutely swindled by these sleazy car dealers, I am shocked that I was treated like this by Autonation Land Rover. I am also shocked that Jaguar Land Rover automotive PLC and Jaguar Land Rover Limited allow for this to go on. They need to take better control of their dealerships

After attempting to work with Hornburg Land Rover on Sunset where I was made to feel like I should be honored to even be allowed to step foot into a Land Rover dealership; I attempted to take me business to Encino as I was eager to get a Defender and not give up on the Land Rover brand based on one poor dealerships treatment. Encino made me feel so welcome and like I was an actual customer. From start to finish - they made me feel like they wanted to me to have a satisfying buying experience and that while Land Rovers are of course nice vehicles - it is still the customer that matters. I am so happy I found Land Rover of Encino. I would provide five stars all around; but the buying process took a really long time. I was waiting around for a few hours - either way still walked out very happy! Kurtis and Fay are both amazing.

Chris Torosyan is the service assistant I will recommend to every one. He addressed all my vehicle need in timely matter. Thank you Chris.

Great service, sales rep Ali was great in giving me the best deal possible

Encino Land Rover has treated me with exceptional customer service. I have leased 2 LR now. Sudir Sood (GM) has been very professional and always kept the relationship with me for past few years. Also, Dino (Manager) who I met for the first time today was also great and made the buying experience simple and ease during these unprecedented times. I recommend both. Definitely the best!!

I want so badly to be able to say that I recommend this dealership. Unfortunately, the 2 or 3 good people that work there can't make up for a crammed, understaffed location. I couldn't believe how long the buying process took once we had the car sitting in the lot. Service is an absolute nightmare. Honestly, if you have questions feel free to ask because I've dealt with it ALL from this place. If you get one of their good employees in any sector, you're lucky. Steer clear.

Service excellent, came to meet Dino to check the car we are buying , two hrs after we are done with the deal .

The staff is professional and knowledgeable. Edmund in service is great and anticipates what is needed. Bijan in sales will do the best thing for the customer. I bought out my lease and he was guiding me the whole way to my advantage.

Great service, personable and attentive sales people. Narek has helped me with 2 cars, and I will definitely go back for my next vehicle. I've been to other Landover dealerships - the service was completely lacking - Landrover Encino does a great job.

Service was good. Rep was helpful . Pleased with the service done on the car.

Great experience! Minh was awesome, super knowledgeable and went the extra mile to make the sale happen!

Able to work out most everything online. The car was waiting for me as discussed when I arrived and my salesman (Dino) kept the process moving quickly. The financing process was smooth and easy as well (Amir).

Edmond at Encino Land Rover was great! Awesome service and great communication

Erik was amazing. Extremely helpful, thorough and extraordinary customer service. Getting the appointment was rather annoying however and none of the phone calls I made were relayed to the service department.

Younas our salesman went above and beyond to make us feel right at home at Land Rover Encino. It was by far the best and most comfortable car dealership experience my wife and I have ever had. We could not be happier with our Range Rover.

Younas our salesman went above and beyond to make us feel right at home at Land Rover Encino. It was by far the best and most comfortable car dealership experience my wife and I have ever had. We could not be happier with our Range Rover.

Great experience, showed me all the cars with patience and walked me through all the process

I am a "raving fan" of the customer service at Land Rover , Encino!! I have a very complicated work schedule and John Minor persevered with me to execute a good time for service and even personally helped me with getting my car to their facility. He showed he really cares about the customer-he took extra time to accommodate me and was so pleasant to work with. Everything was taken care of with my car to my perfect satisfaction!!! His customer service makes me want to return to Encino Land Rover and tell my friends!!

I want to thank Dino and Fay for making my experience exceptional..highly recommend the dealership. Thank you.

Peter was very professional and detailed with my vehicle service needs.

Just had my Range Rover serviced at Land Rover Encino. My service rep Edmond was extremely helpful and polite. He made sure I had a complimentary rental vehicle to get me on my way. He stayed in contact with me while waiting to hear what was wrong with my car. Afterwards, while picking up my vehicle he processed the paperwork and I was done and out in a matter of minutes. I appreciated that he was respectful with my time I would recommend him to anyone who needs great service. This is my fourth Range Rover from Encino. And my salesman Bijan was equally as impressive. He always finds the best vehicles for me. If he doesn’t have it in their inventory he will do the work to find you exactly what you want.

Mickey was fantastic! If you ever need a salesman that gets to the point and helps you through the process in an organized manner (while making it a fun experience) he’s your guy! Don’t hesitate to call Land Rover Encino if you want an all around great experience...but also, ask for Mickey!

I realize everyone has a different story / experience when it comes to customer service, most people only write bad reviews etc. I have to say my experience at Land Rover Auto Nation, was the best after sales I have had in my life. I worked with Peter, who was exceptional. Communicated well, was extremely fast and a delight to work with to service my Velar. But that is on the front line . I don't know what the mechanic did, but my car drives the best it has ever driven. I bought it brand new and it's now 2 years old. It's like i have a new car only it's better than the new car i got. Weird. Any way, Auto Nation literally restored my love of Land Rover, I was switching out to get a Tesla, but now I have found them I am staying in the Land Rover family. (I had a bad experience with Land Rover Pasadena) Buying a car you like is one thing, you have to have a good after sales team too and Auto nation has that. Thank you!

recall done in timely manner and car came back very clean after thorough wash.

I realize everyone has a different story / experience when it comes to customer service, most people only write bad reviews etc. I have to say my experience at Land Rover Auto Nation, was the best after sales I have had in my life. I worked with Peter, who was exceptional. Communicated well, was extremely fast and a delight to work with to service my Velar. But that is on the front line . I don't know what the mechanic did, but my car drives the best it has ever driven. I bought it brand new and it's now 2 years old. It's like i have a new car only it's better than the new car i got. Weird. Any way, Auto Nation literally restored my love of Land Rover, I was switching out to get a Tesla, but now I have found them I am staying in the Land Rover family. (I had a bad experience with Land Rover Pasadena) Buying a car you like is one thing, you have to have a good after sales team too and Auto nation has that. Thank you!

I bought a car at Encino Land Rover 2 weeks ago. I should say the purchase process was totally straight forward. Micki , Jordan , and all the other people who helped me were extremely professional, friendly and helpful.

I had very good experience! My service adviser Sharone Adwaney was professional, helpful and very attentive. Car was fixed, cleaned in a very short time. I am very pleased with the service

I had a quick emergency that needed assistance from the local Land Rover dealer. I gave a quick call and the service manager allowed me to stop by give him a particular situation. This group stands behind the range rover land rover policy that the customer comes first! Another range rover dealer completed a major service for me and something came up as a warning on my cluster. I contacted my original dealer and asked what is recommended? He suggested the local dealer for an immediate remedy to my situation. Having purchased a vehicle from Auto Nation previously I followed his advice. After contacting the dealership they suggested that I come immediately and they would fit me in. When I arrived I was greeted by the new service director and his team. Already I was impressed but still concerned about my situation. After a brief explanation the service director took it upon himself to get my vehicle into the shop. Given the simple fix I was in and out in less than 35 minutes. Now I understand this won?t happen every time but I appreciate what transpired here. I will continue to bring my vehicles in for service at this dealership. They stand behind the brand and they appreciate their customers.

My name is Jose M, Roig, the attention I received from the seller was very good, I made myself feel comfortable and most importantly, the whole process was very fast. I will definitely recommend Mr. Jeff Ficarra. Thank you. JM Roig

My service provider Sheroan has been taking care of my Range Rover's for many years and I can always depend on him.

Everyone at Ft Lauderdale Landrover is fantastic to deal with!!!!! Thanks you!!!!

Great service and dedication!!

Excellent service!!! While I was on my way to get a new Audi, I decided to follow my intuition and randomly stopped by at Land Rover Encino on a Sunday afternoon. Upon immediately entering the vehicle showroom, I was greeted by a sales rep. who connected me with Min. He was incredibly knowledgeable, professional, hard-working and genuine throughout the entire process. I am extremely pleased with Min’s excellent customer service as he got me an excellent deal with zero pushiness and within very little time. I would HIGHLY recommend working with Min for any Range Rover or Land Rover vehicle purchases or lease!

best experience ever of buying a vehicle. All of their team members are just awesome, work like a family. Eric - Sales Manager was very accommodating. Made me the best deal, Mickey - Salesman, was so very helpful , delivered the car at my apt midnight on a Sunday !! 100% recommend - Buy from them

We had an amazing experience - our sales person was the right fit. He was very friendly and went over and beyond to find us a Car we wanted. We left the Dealership really pleased. Thank you very much and we definitely would recommend Land Rover Encino to our family members and friends also our sales person: Cassio Santos he was extremely professional and helpful!

It’s an awesome vehicle. Had the opportunity to view it from the driver and passager side. Smooth ride and well built vehicle.

Picked up 2014 Land Rover Range Rover from the Land Rover dealer in Pompano Beach. Overall, by far, this was the best car buying experience I have had. Everything was delivered on time and as promised. Very straight forward and pleasant experience. Martin Ross - many thanks for helping me throughout this buy.

Great dealer. Love to own one of these.

Recently had my evoque in for maintenance service. Done the same day. Also, my advisor Edmond is Awesome! He has been my advisor for a few years. Keep up the great work!

Loved my entire experience getting into my new Range Rover. Dino was incredibly helpful, so friendly, explained everything with full transparency, he really changed the game making shopping for a car a pleasure :)

All good, thank you.

Thank you so much Jaxon for getting us the best deal out there for the range rover sport. the customer service was unbeatable. Everything went so smoothly. Everyone at this dealership treats you like family. Amir was really good too. He made the paperwork process much faster and not boring. I'm very happy we picked Range Rover and this dealership specifically. When you come here please make sure you ask specifically for Jaxon because he is definitely the best salesperson and very very knowledgeable about all the cars and getting you in the right one.

Had a very pleasant experience when assisted my mother to purchase a car at this dealership. Jeremiah was our salesman, he was very pleasant & really went out of his way to try to please my mother & to keep her comfortable. She has problems with her knees & every steps she takes is extremely painful & I really appreciate that the manager came to where we sat to finish finalizing all the documents. We had a really great experience at this dealership and would recommend it to all for their excellent customer service!

David Schmidt found me the car I wanted even though the car wasn't on the lot. He made the process simple and easy. The best dealership experience I have ever had. Thanks again for all your help

Effective, finished in a timely manner, A little confusion on the pick up and paperwork being ready. Overall great.

Best dealership I've been to in my probably short, ten year experience I have buying vehicles, Hunter Guzman was straight, honest and attentive from the moment he replied to my very first emails, even giving me some tips here and there. Not a moment I was disappointed nor felt pressure or lied to. financial service manager Eric Sabre was also transparent, super patient and very very helpful with the contract. I travel from Nevada for this purchase, and couldn't be happier with the experience and our new vehicle. Although I cannot speak for the main make and models they sell (Land Rover), since my purchase was a Hyundai. I can honestly say they have one of the most reasonable prices on their vehicles in the west coast. Hunter, Erick. Thank you !!! Kind regards, Carlos.

Love my new Range Rover. Bobby is the greatest.

Jonathan was helpful and pleasant. Easy transaction for me.

Michael went above and beyond for us. Probably the most seamless process out of every car I have ever bought from JAG/Land. His dedication and follow ups led to a great purchase for us and he stuck to his word and made it happen. Cuddos to Michael Skierka and Amir

chris was great communication and delivery was perfect

Loved working with Dino and the team at Land Rover Encino! They made the whole process so easy and found me the perfect car! Will be going back to them in the future.

From the beginning to end, the customer service I received from Aldino was impeccable and seamless. “Bar none”, this has been my best car buying experience I ever been a part of.

I will Always recommend Land Rover Encino , Great Service , Great people, Great team.

I had a feeling they ripped me off. They tried to charge me almost $1000 for a passenger door lock repair. I’ve called around to 6 other Land Rovers to ask what they’d charge for the same exact service and they all said I was over charged. When I called the man who was my Service advisor (Peter) about this to ask him to be honest with me and fix this, he said it was my fault. He admitted they charge more than other Land Rovers. Then he told me that 3 other Land Rovers charged this same amount. I called 2 of them. Nope. They gave me the price they charge for this and it was way less than what Peter charged me. Someone else told me they over charge women. I’ll never go back there again and I’m reporting them to the BBB and anyone else that will listen. Peter flat out lied to me. That’s dishonest and that’s theft. He took advantage and seems totally fine with taking advantage of people during this pandemic. Other Land Rovers charge a lot less, so call around and get prices first.

I had a great experience buying a car form range rover of encino. They are super professional. They did not try to play games. The whole thing did not take more than one hour. I specially want to thank Jordan who put together a good deal to my specifications.Highly recommend

This experience was great. Rosalie Wayman was my sale rep and she was so amazing. She got me pre-approved for the car I wanted which was a brand new 2020 Range Rover Velar. She was so nice and very courteous. She made sure I got what I wanted. I really appreciate her kindness. She’s not just a sales person she really is a sweet lady and she will do what she can for you. Thumbs up from me for sure.

Excellent service. I highly recommend Land Rover Encino.

Everything went well service was good Edmond was very helpful

Ask for Edmund! Great help!

Kurtz made our visit so pleasant it was an easy process. Thank you Auto Nation

Excellent easy experience.

You know it's bad when you'd rather pay out of pocket to have your car fixed, than dealing with the dealer for what would be covered by the warranty. Everything from Sales to Service is awful at Land Rover Encino (and South Bay for that matter). So much so that I'm selling my car to get as far away from Land Rover as possible.

Every thing was handled very professionally and in a timely manner.

I have always had a great experience working with Land Rover Encino. Their professionalism, efficiency and warm personal greetings have guided me back time and time again. Dino, whom I've purchased a few vehicles from is a gem and asset to the company. Edmond, my service coordinator, is equally an asset. Between these two gentlemen and the service provided I'll continue to patronage this location.

Mr Kurtiz Williams was very nice and helpful. The lady who did the final paperwork for the purchase of my Range Rover Sport was excellent and very nice! She needs a raise! The dealership was OK- the rest of the staff didn't seem too engaged with the clients and not too friendly. Who knows; maybe stressed over Covid situation. I still feel the price of the vehicle I bought was a bit over the price it was worth. I purchased it because it was what I was looking for and a beautiful auto. Thanks again Land Rover Encino.

5 star excellent service. My Service was handled by Chris. I got best customer service. Thank you Vladimir Vardanyan

My Landrover got stolen on March 2nd right off our driveway in the middle of the night and was recovered the very next day and brought it directly to the Encino dealership. Words can't express the level of frustration and inconvenience that this has placed on me and my family during these unprecedented times which added more insult to the injury. I was told that the car should be ready in about two weeks after doing an initial assessment at it. There was no body damage and a few cut wires which the thief caused in his attempt to turn off the Geo Tracker. Then, I never heard back from my service guy, nor has he returned any of my phone calls or emails. Then, another service person called on June 8 (more than three months later) to tell me that the other person who was handling my case is no longer with the company and that the car is complete but I owe $1600 before they release it. I went back to the dealership yesterday to learn that they never contacted the insurance for the additional cost so they can send a check. My insurance was not even notified that there were additional charges and that delayed it another 10 days. 3.5 months to repair a car that had a couple of cut wires . No to mention paying over $4,000 in car payments, and the $1000 deductible, for a vehicle that my wife supposedly wanted to enjoy and safe to ride with our 3.5 year old son. I expected some sort of monetary restitution for the trouble that my family and I went through but all I got is "we're sorry." I have another Landrover which is lease is out in October and this would be my last time buying or leasing a Landrover,

Great dealership to get your RR....

Worked with Andreas (internet sales team)/ Fay (finance) and Sudhir (GM) on my purchase during COVID-19 period. Great people and efficient purchase experience. If you are planning to buy/lease a RR, i would recommend Encino LR above any nearby dealership (T-Oaks or Pasadena). Thanks again Autonation Encino Team!

We had a great experience! Our salesperson Jonathan was very helpful and patient as I went through the process of test driving different cars and he answered all of my questions. He made sure I got exactly what I wanted and the entire team at this dealership was very nice. I highly recommend this dealership and ask for Jonathan!

I was hunting for a white A-Class for about a month, and finally found one at this dealership. Called and spoke with Sammy. Super nice guy and easy to talk to. Went to the dealer to see the car and was assisted by Sammy and Bobby (mainly Bobby). I wanted the car, but I was on a time crunch to get back to San Diego. Sammy told me he needed an hour of my time. I was hesitant, as car dealers normally have you in the "chair" for 2-4 hours when buying. To his word, 1 hour and 5 minutes later I was starting the drive back to San Diego. Bobby was extremely nice, very knowledgeable and great to work with. Sammy is a man of his word (tough to find that in the car dealership world). Highly recommend!

John Minor is the best in their Service Dept!!! He took car of my car and kept me well informed of all the details associated with fixing my car. I truly appreciate his assistance and he is a great asset to Land Rover Service in Encino!!! 😁

I had an issue with my Land Rover and took it into the Encino dealership early 2020. The problem came back so I called the service department and a new advisor, Edmond answered. He gave me an appointment right away, and provided me with a loaner vehicle. Within 2 days I had my car back and the issue was resolved. He was very professional and followed up with me several times to make sure I was up to date on their progress. He patiently listened to the issue, didn't rush me, showed interest in resolving it, and overall made the process very smooth. The receptionist was also very polite and helpful. I had a great experience.

Land Rover Encino Great place to buy a car,they have the best finance team and sales rep

John was very helpful and friendly. Thanks for the updates regarding my car. Great customer service !!

Peter was great - very personable and followed through with phone calls and updates.

Fast, professional, and kind. Delivered accurate and on time service. Recommended...

Fast, professional, and kind. Delivered accurate and on time service. Recommended...

Thank you for the good service that was hassle free

The experience we had at Land Rover Encino from beginning to end was great. Our dealer Bill was professional, knowledgable and friendly. To be honest, this was my first Land Rover and I didn't know much about the brand or models, how they vary in performance. Bill was happy to explain the difference and made sure that we would get the car that was most suitable for us. Whether it was by phone or email any questions that we had were promptly answered before our car arrived. I would definitely recommend this dealership to anyone who is new to Land Rover or is an existing customer.

I only have praise for Bobby Habibi! Bobby has helped me with leasing Range Rovers for nearly 16 years. He is always honest, transparent and a true friend that goes over and beyond a traditional car dealer. You know that you will end up with the best equipped car your money can buy. Bobby is a Pilar in the local community. Actually, I have fiends that come all the way from Orange County to work with him. The whole process is smooth, pleasant, friendly. Bobby entertains you while taking care of all the laborious paperwork. And when it comes to learning about the cars and the sophisticated software and equipment, Bobby is literally the only person in LA that has the knowledge to properly program the car and teach you how to use it. Overall, the experience is empathetic, kind, honest, and personal. Thank you Bobby Habibi

I had a great experience working with Younas Ali and Faye, the finance manager at Land Rover Encino. I am so happy with my car and would recommend this dealership to others.

Great experience! I did all my research and knew how much my trade in was worth and same for the vehicle I purchased. I went in ready to negotiate but no need. I paid what KBB said the car was worth and got the same for my trade in - hassle free!

I worked with Andreas the Internet Sales Manager and had the best car buying experience. He worked with me to get me the right price, he was very responsive and made felt like a person not just a sale. He was just as excited as I was that I joined the Land Rover family. They also have the largest selection so you can find what you want. Couldn’t say enough great things!!!

I like the professionalism of my service advisor and the ability to get me help in short time.

Great experience. I’ve gone to car Max Bidlane another car buying opportunities. AutoNation was the best hands down. They treated me like a person had coffee in a very relaxed and upbeat environment gentleman who helped me was very nice and I would keep in touch and do business

Great customer service but the phone attendant do not answer but once you are at the service center everything was great. My service advisor Edmond was very good.

I have just bought a Ford F-250 from Land Rover Encino, I Must Confess That personnel over there were very clean, polite and helpful, Time wise, everything was fast, papers became ready very fast and I didn't have that delay I expected,!!! I was helped there to get best possible deal on my choice and I am very happy I got my new car at Land rover Encino... Thanks land Rover Encino......

Best experience ever. Bought my new car from Encino Land Rover. My salesperson, Victor Arakhian was so knowledgable, informative, caring, and professional. He explained to me all my choices and made my purchase process very easy and pleasant. Same goes for the finance manager, Fay Aminian. They were both very patient with all the questions and concerns I had and made my experience a very pleasant one. I love and enjoy my new Range Rover and will definitely refer them and Encino Land Rover to my friends and family.

One of the best car buying experience. Andreas went out of his way to get me the best car and a great deal. I?m over the moon with the car.

Best customer service - the whole team was happy to help with whatever I needed. Younas is the man!

Had to check my vehicle per a recall notice of a part (which was fine). Dropped off/picked up no problem. Edmond is THE best service advisor I?ve had at Encino

Horrible. I had to wait just to get checked in with advisor over 30 min. Then still waited another 2 hrs to have key programned!!!

5 star overall. I do have a couple of things that I need to contact the dealer about but I know the process will be good.

Courteous customer service with Curtis.

The service department was the worst!!!

John Mcbee, my service advisor, was very thoughtful and thorough in helping me and making suggestions. I must include that my "77 Range Rover Sport was hardly the most important vehicle he had to attend to that day. The waiting lounge is extremely comfortable, and all the staff very cordial> Thanks Again! Darcy

This was our second purchase with Bobby Habibi @ Landrover Encino. He is the utmost in professional service. Very knowledgeable with regard to the vehicle and electronics. Nice guy !!

Good experience my rep did a fantastic job. Looking for Range Rover to update the body style soon!

Land Rover Encino team is really friendly and welcoming, the most important they are professional. (customer for 12 years)

Edmond provided great customer service and was very prompt in communicating with me during the process.

Edmund is amazing. He promised to have my car ready in a day in a half and he did.

Bill Carroll is the absolute best... I have purchased 4 or 5 cars from him over the last 26 years... I lost track of him for 3 years, but I'm so glad I found him again!! He is easy going, helpful, knowledgeable and facilitates the deal in every way.

Bill Carroll is the absolute best... I have purchased 4 or 5 cars from him over the last 26 years... I lost track of him for 3 years, but I'm so glad I found him again!! He is easy going, helpful, knowledgeable and facilitates the deal in every way.

Juan, who I purchased car from was a delight. No pressure. No hassle. I know, sounds like no way but......"yes way!" Spoke to me, found out what was important to me and got it done.

In Short: Land Rover of Encino has sold me a CPO Range Rover that has been in an accident, and refuses to do anything about it. I purchased a CPO Range Rover from Land Rover Encino on 12/29/19. With the busy holidays, I just got the truck in for detailing with my detailer today. Immediately, he noticed fingerprints under the clear coat on the hood, poor respray on the hood and bumper, etc. All of these are signs that point to the vehicle having been in an accident. Moreover, they are evidence that the repair work had not been completed correctly. I immediately contacted Land Rover Encino, but was told there was nothing they could do about it. This was honestly shocking to me. I am willing to forgive a dealer that sells a vehicle they didn't realize was damaged - people make mistakes. However, a dealer that is unwilling to stand behind the vehicles they sell on their lot as "Certified Pre-Owned" is unacceptable. I am severely disappointed in this dealership, and would highly recommend avoiding them.

Kurtiz, Lamont, and the whole team at Land Rover Encino were a pleasure to work with! From the great price, to the great service I can't say enough good things about my experience. I live in UT, so buying a vehicle from out of state can add a layer of complexity. The team at LR Encino handled it with easy. Thanks again! -Brandon

The best! Such an amazing experience, such an beautiful car. . . Andreas, Jaxon & Amir took such great care of us, we want to go back just to hang out with everyone! Who includes the finance guy in their 5 star review? Me! We love all of them!

Chris in service was great & very helpful. Also gave me a great price for all the services done. Go see chris

I recently leased a 2020 Range Rover Sport HSE and had the pleasure of working with Sales Guide Bobby Habibi. He was really amazing and very personable and professional and knows his product very well. Highly recommend him.

Great customer service, i got a brand new 2020 evoque, and the process was very smooth they helped me out finding a great deal, definitely recommend to check them out, the team was absolutely fabulous. Especially mary.

Purchase arranged by using internet, phone, text. Vehicle was delivered to my home. Excellent experience with knowledgeable sales man Jaxon.

Really enjoyed getting my new Land Rover from these guys. Lots of fun, as it should be, and easy. Mike was amazing. Days after I purchased the car he came to my home in Malibu to set the garage door opener. First class.

The customer service is great!

Need a new Land Rover? See Mike at Land Rover Encino. You could not be in better hands.

I AM NOT PATRICIA I AM MICHELLE

My experience with Land Rover Encino was simply excellent. Car buying was smooth and a breeze. Their attention to detail was exemplary.

Bobbi was great, very helpful and caring

We were very happy at Land Rover Encino. No other dealership had the selection and availability of cars that they did. They were very fair with pricing and they went above and beyond to make sure we were happy. Their service was exceptional and the best part of our experience was our salesperson Jaxon. We shopped at a few other dealerships and no one cared for us as much as him.

Probably THE worst dealership I have ever been to. I am a 34 female. Who have bought and leased many luxury vehicles and this bar far will be the LAST time I ever do business with Land Rover or recommend this brand to anyone. The employees of a brand unfortunately can make or break the brand experience. Hence, why any establishment should hire wisely. I leased a car a few weeks ago, and it had a small scratch on the car door that I was told they could get out no problem. I was told to bring the car back any weekday between the hours of 10am and 11am. A few days later I confirmed with the sales person and proceeded to drive to down to the dealership. Not only were their front desk receptionist rude but didn’t seem to care to help anyone. At first I was told they couldn’t do it, until I pushed and said no I was told to come on. Then I was told to wait for the sales managers to finish their meeting and then I could get assistance, when I asked when they would be done I was told she had no clue. I have now been here for over 20mins for something I was told I would be in and out if I arrived between 10-11am. I tell the girl at the front that I have an appointment when I notice several other people complaining that they have been waiting for hrs. She tells me I don’t have a choice but to wait. I then tell her if she doesn’t find me a sales manager I will go find one myself. At this point I’m confused with why they make a customer wait while EVERY sales person in that place was in a meeting. Maybe they haven’t heard the term “the customer always comes first”!! I proceed to walk over to a gentleman sitting behind a desk and ask if he is a sales manger, he responds VERY DISRESPECTFULLY “can’t you see I’m busy”. I Reply, I need help and have now been waiting for almost 30-40mins, he then yells “WHO ARE YOU?! I told you I’m busy”, I say “who am I? I’m a customer!” When he then goes “You are not my customer so leave”, and makes a motion with his hand for me to leave. At this point I’m in complete shock about the customer service and the level of disrespect. I ask for a general manager and tell him he can’t speak to me like this and I kid you not this man stands up and makes a fist at me and says “I SAID LEAVE”, at this point I’m a female all alone with not one single person approaching me or him to rectify the situation and I start to yell, “are u making a fist at me? Like ur going to hit me”, and he doesn’t make up. I step aside to call the police at this point while I’m crying and shaking at this dealership. And now their assistant general manager comes over and tells me “if you don’t calm down we will escort you out”. I’m in complete disbelief! They are telling a customer whom was just basically threatened by THEIR employee that they will escort her out. I said you can tell my attorney and police that. Never in my life have I ever experienced such a treatment! As a woman or as a human. I text my brother and boyfriend. The moment they arrive these men at this dealership change their behavior 180. The tone, the body language and words are now entirely different. It is so sad that they feel they can treat a woman like this. Let alone, a woman whom has just spent money at their establishment and is now a customer. Land Rover this was the most traumatizing experience I have had not just at a car dealership, not just in a sales environment but in MY ENTIRE LIFE. I will share this with every friend, family member and client of mine. I will tell everyone I know to never go to Land Rover esp the Encino location and that this brand discriminated against woman! Y’all have pink frame on all your cards for the license plates as though you support breast cancer, however you are some hypocrites! I am appalled and disgusted. I even reached out to their corporate office and was told someone would be in touch. I NEVER heard from anyone...

World class service from Jonathan and Lamonte! Jonathan is very knowledgeable and personable, they were even kind enough to deliver the car to me personally!

I brought my car in for service last week. And although I had to wait due to them over booking, I really didn't mind at all as the place is clean and the stuff is friendly. Joe was very patient and courteous unlike other range rover dealerships. He took my car in and made sure I got it back the same day.As a matter of fact, everyone at this location is extremely friendly and respectful. Anyone interested in buying a car, I would recommend them to go to Victor as he is a very genuine sales man with an immense knowledge of what he sells you.

Very fast and friendly. Hunter was extremely helpful gave me the bottom line price so we didn’t have to do that gosh awful back and forth negotiating

Little busy! but Joe got the job done..

Just leased a Range Rover Sport from Land Rover Encino, and very pleased with the experience. They have a lot of inventory to choose from and Younas was a pleasure to work with. Younas was avaible via cell to help us with the car even days after we leased it. Thank you!

Went on Thursday, December 12th to Land Rover Encino. My check engine light came on and I just got the car a month ago. The service department was completely backed up and could not bring me in til January. I was leaving for Big Bear the next day and wanted to make sure if the engine light was a small or big issue so I know if I could take my car to Big Bear or not. Joseph, Service Manager there was very kind enough to squeeze me into service that same evening and everything was cleared with my car. Great service and Joseph was extremely helpful. Thank you!

Excellent experience, superior customer service, price points, professionalism, follow-up, expertise, and friendliness/approachability are all the reasons I would recommend Land Rover Encino. Andreas is hands down the best sales person I’ve worked with in a long time. He managed an all inclusive deal within my preferred price range and still got the sports package I wanted. Exceptional!

We are happy with our car mainly with our sales associate Mr. Vartan Arakhian, his amazing, kind and very helpful, very knowledgeable, this our 4th Ranch Rover with Vartan. He always makes the sales smooth and comfortable. Thank you for having a great Sales person.

I had the most amazing experience with my service guy, Joe. He blew the Torrance center away where I had the worst experience ever and will NEVER go back too. Joe gave me new faith that fabulous customer service still exists in the world.😊

John is great. He's my service advisor and he is always pleasant to work with.

A perfect experience at Land Rover Encino! It was my first time here for the routine car service. People working there are soooo nice. My car returned neat and clean after a 3-hour service. I appreciated it very much and would like to go back there the next time.

John in service was super helpful and very professional. He asked my concerns and made sure all was noted and addressed.

Bought my car here. In and out in less then 2 hours

Jaxon is an amazing sales person! I was able to get the car I really wanted because he listened and took very good care of us. I recommend them highly. Everyone there is very nice and loves being there.

On Nov 23, 2019 I visited the Land Rover dealership in Encino to test drive a Velar. This was after being ignored for 4 weeks by the dealership since I had been there last looking at a Discovery model. I thought to give them another try that day, since I also had decided to upgrade my selection to a Velar. I walked in, asked for a reliable salesperson, was introduced to Mike S. as a great and knowledgeable person who helped with test driving couple of Velar cars. He was fine during the initial test drive process, but then failed the rest of it! I came back the next afternoon, Sun, Nov 24, 2019 with my husband and were able to agree to the Lease of a 2020 Velar R-Dynamic HSE. We had issues with the Finance Dept. not being able to run my credit, which I resolved on my own as they gave me incorrect info, causing further delays in the process. As we were waiting for the paperwork, Mike S. our sales rep passed us on to Bobby H. another sales rep who is a seasoned, professional one to help close the deal. Well, all I can say is: THANK GOODNESS FOR BOBBY H. Otherwise, I would not have left that dealership that night with a car to write this review! Bobby H. stepped in, guided us through the rest of the process, spending another 1-2 hours setting up the car and showing us all the features, at which point we realized the car has NO SOUND. Bobby suggested to bring the car back to have the Service Dept perform a software update to correct the problem, along with a couple of other features not working properly. I came back on Tue, Nov 26, 2019 and dropped off my car for 6 hours to be told to come back to pick up a LOANER as they need to replace the AMPLIFIER on the vehicle, as the software update did not fix the issue! They were 'kind enough' to find me a 2020 Velar - lower model of course - so that I am not putting miles on my own car, yet I am paying for the car! As of this morning, Dec 3, 2019, ONE WEEK LATER, I am yet to hear back from the Service Dept or anyone at the dealership on the status of my car. I left messages for the Service Dept. AND the General Manager on Mon, Dec 2, 2019 without any response. Oh and my sales rep Mike S. - well, I NEVER heard from him, except one automated 'thank you' email sent from their CRM system. Again, thank goodness for Bobby H. who stepped in and has been helpful, but this is UNACCEPTABLE and I will be retaining an attorney to deal with this non-sense!

My sales rep Mike was very good

Bobby Habibi’s service was absolutely excellent. He was nothing but helpful, accommodating and made sure to get us going with a new car as swiftly as possible. I’ve been enjoying my new 2020 Range Rover Sport and am very happy that I decided to go through Mr. Habibi to make it happen.

Been coming to this dealership for years and always get the best customer services when buying my new car!! From Bijan’s knowledge of all Range Rovers and sales experiences to Eric closing the financing, you know you will have an easy time buying/leasing here! I have sent all friends and family to Bijan! High recommend reaching out to him for all your Range Rover needs!

Very friendly and knowledgeable staff.

What an easy and friendly process to get a car. My salesman was honest and upfront. He answered all my questions and delivered everything promised. I got. My car delivered exactly when promised. Thanks guys!

Edmond was the man! He went above and beyond to help me. My appointment was originally set up for another date but i was leaving town and was hoping to get in early. I know how busy the service department is at the Encino dealership, but Edmond squeezed me in a day early and personally made sure everything was done the same day. He was all smiles and super cool. Took his time with me and really catered to my needs. His demeanor is exactly what customer service should be! Top notch! Thanks for a great experience. As much as i like Edmond i hope i don’t see him anytime soon as i don’t want my car to break down! Lol But i will be back in once my lease is up to get another rover!! Thanks again. You rock!

Happy to let you know that I received great experience from joseph the service advisor very professional and very welcoming

Jhon was super helpful and prompt at returning calls. Thank you

The car shopping experience Younas provided was incredible! I would absolutely recommend him and the dealership to anyone interested!

Joe is an amazing service rep. He got me in and out asap. I greatly appreciate it.

Joe at Service was outstanding as were his support team. They made extra efforts to truly assist me in a time of need. My engine blew a cylinder. They got me a loaner and fixed the engine quickly. I’m so grateful as I care for my 86 year old mother-and need wheels that work to provide her the care she needs and deserves. Thanks Joe!

Andreas (internet Sales Manager) is a great guy and made leasing our 2020 Land Rover Discovery a very pleasant and enjoyable experience - helping us find the right vehicle, negotiating terms, timely and courteous follow-up, orchestrating our trade-in, and staying in touch after the transaction was complete. I have bought and sold many nice cars over the years and Andreas stands head and shoulders above anyone else I have dealt with in the industry. Highly recommend Andreas and Land Rover Encino for anyone in the market for a new Land Rover.

Land Rover says it's a luxury brand, yet when you arrive at this dealership you don't get that sense. Yes, they have complimentary water and coffee, but there's more to it than that. When you arrive for service, you have to go seek out your service writer. When they don't have a loaner for you, they don't offer to pick up the tab, but they will drive you to the nearest Enterprise. Not good enough. LandRover USA will reimburse you even if Encino won't, so call them! Since I didn't borrow one of their cars, they took a week just to look at what was wrong with my car. I understand that since we didn't buy our car at Encino they are not obligated to give us a loaner. Ok, but this is not the customer service they claim to give on their on hold recordings. Next time, I will be going elsewhere, even if I have to pay to tow my car farther!

Wonderful section of cars, good sales people.

Great Service here for sales and maintenance

Excellent service

Easy experience, nice dealership, they answered all my questions and concerns.

My service was excellent. Vartan was very professional. He assisted me immediately and my loaner car was ready and waiting. Once the inspection was completed, Vartan contacted me to give me the results and get my input. I received a second call when my service was complete. My car was washed and ready for pickup when I arrived. Everyone I interfaced with was very professional. I drive to Encino from Thousand Oaks for service because they do an excellent job. I trust them to take care of my Evoque. Thank you Vartan!

Easy buying experience. These folks will work with you and are very reasonable in getting you in the right car. Friendly service and a great experience.

Easy, friendly and courteous. I am an out of town buyer was grateful for the dealerships attention. Where can you test drive a car in Encino with LA traffic? Bill Carroll knew and made the demo worth every mile. Also Faye in Finance made the transaction seamless and stress free. Thank you Auto Nation for making experience at Land Rover Encino great, we will return and highly recommend.

My Husband and I had a pleasure of working with Bill. I told Bill I don't like being in dealerships and wasting time going back and forth with pricing. He got us an amazing deal, filled out our paperwork and we were out.

My Husband and I had a pleasure of working with Bill. I told Bill I don't like being in dealerships and wasting time going back and forth with pricing. He got us an amazing deal, filled out our paperwork and we were out.

Encino service department continues to surpass my customer care expectations. Vartan, in particular was my service advisor at my recent visit and from the initial phone call, Vartan went above and beyond in order to accommodate and fit me in his schedule for a new set of tires. Thank you for your professionalism, courtesy and attentiveness.

The Best Experience - Great Deal, excellent Customer Service!

Vartan, the ladies in the front and other service staff are absolutely kind. I'm feeling confident my car will be getting the service it needs.

I have nothing but great things to say about this car dealership. From the moment I walked in the door I was welcomed. I bought a car from them via Jonathan and he was fun and friendly! Unfortunately, this car didnt work out for me because it had some issues that no one, including 2 other shops I took the car to, could figure out. Instead of sending me on my way, and saying to bad... Joe the assistant service manager, called Jonathan and discussed what my options were. I cannot begin to tell anybody reading this how thankful I am for all the effort not only Jonathan and Joe put into helping me, but Amir as well. I live 12 hours away and was scared to head home. They sent me on my way in an upgraded vehicle, that I actually live even more. I feel like I made some good friends at this store...thanks so much you guys at Land Rover Encino. They really will do what they gotta do for their customers!

They went above and beyond to service my car expediently.

Gear friendly service, Vartan and rest of the staff were fantastic on my first service appointment!

Everyone at Land Rover has always been amazing, especially Vartan the service tech. His service is outstanding and he is super friendly!

Best Dealership on the planet 30 years of great service to me & all my customers . I own a Auto body shop and have bought many Rovers for my self . I have never been disappointed not once and 30 years is a lot if you think about it .

Best customer service ! Thank you and see you next service

It was great to walk into the dealership and make a deal without the unnecessary back and forth for hours and hours. the staff was easy to work with and knowledgeable.

Joe at Land Rover Encino provided me with excellent service when I brought my Range Rover Sport in for a repair. His communication and follow up were excellent and I was very pleased with the service that I received.

The Dealership had friendly staff who were knowledgeable about the products and were not pushy. Our sales Rep Isaac focused on what we were looking for and not what he was trying to sell. The Sales Manager ?Dino from Encino? took time to come and speak with us and did assist is working out a deal agreeable to us and the dealership. If you are looking for a quality dealership please go check out Land Rover of Encino.

Vartan was really helpful and courteous

Finding and buying the right vehicle can be a time consuming and challenging experience. We recently purchased a vehicle from Land Rover Encino. The Land Rover Encino team pay attention to details and support their warranty and vehicles with great effort. Our excellent Sales Associate Jaxon Danel was pleasant, professional and went well beyond the call of duty; pre, during and continues to assist us post the purchase in a helpful productive manner making it an ongoing positive experience.

Vartan was really helpful and very knowledgeable. He called me to keep me updated on my car.

Chris in service at Land Rover Encino is one of the best service advisors I’ve dealt with. When you have a $100k SUV you expect nothing but the best customer service. Chris exceeded this and than some. He was respectful of my busy schedule and my car was ready earlier than promised. Triple A service! If you have a Range Rover / Land Rover go see Chris...

Mike M. was so helpful and made my experience at Land River Encino top notch! I got into the lease of my dreams with his help and the help of the GM! They took exceptional care of me. Many thanks to Mike and team!

My convertible was having alarm and door lock problems and this was the second time I was bringing it for the same problem. This time my service representative was John and I explained the problem, he listened, and he was able to get the problem resolved and kept me updated throughout the day. I look forward to getting my car serviced with him again.

Great selection on Land Rover Las Angeles Encino California

All repairs accomplished as promised - Edmond fantastic! Also included a rental car free - many thanks!

Land Rover Encino services Los Angeles area and has wide selection including Land Rover Range Rover, Range Rover Sport, Discovery Evoke Velar and more!

It was a truly great experience. They were honest, willing to work with me, no bull$%*& kind of dealership. They gave me the best deal and the best treatment. Jackson was AWESOME!

I bring my discovery in for a service. Edmond is the best, he is very professional and kind, He took his time to explaine everything, and even got me a loaner car for the day. Thanks Edmond. Nia

Great service .

Great service! Quick and efficient

Quality and friendly people works here,very nice to be a Encino Land Rover customer:))

I am currently driving our 4th or 5th Range Rover from Encino. They have always been terrific at sales and service. Unfortunately, this past experience was a disaster! They had my car for over a week and kept telling me to come pickup the car and 3 times when I showed up, it wasn’t ready. In the end, many apologies were extended. I won’t color the dealership for this 1 bad experience. My lease is up in Dec...I’m trying to decide which car to get next.

Buying a new car has always been a challenge, Mike Skierka and Chance Corbitt made it a pleasure. The finance department (thanks, Eric) is also super organized. Great customer service , they went the "extra mile" to get the RRS that I wanted.

Vartan is the best advisor! He was so extremely helpful during our appointment and had attention to detail with everything regarding my car. He was on top of it, he called me to follow up on what was going to be done to my car, and he followed up afterwards to make sure everything was great. He’s an awesome guy and an even more amazing car service guy!

Chris was very professional, knowledgeable and he provided amazing customer service experience. Highly recommended.

Chris at the service department was very professional, knowledgeable and he provided amazing customer service experience. Highly recommended!

Edmond is wonderful at the service department. He is v helpful and takes v good care of the customers and the cars

Was very pleased with Victor Arakhian customer service. He helped me and my wife with the whole process till the end, getting us a 2019 Land Rover Discovery HSE Luxury. I highly recommend him for future purchases to friends and family. Great dealership. Financial Service Manager, Eric Sabre was very nice and great customer services. He explain the whole car contract and services. 5 stars ⭐️ ⭐️⭐️⭐️⭐️

Chris did an amazing job, he was very understanding, patient and caring.

They are frauds. Bought a car from them. Paid top dollar. It was supposed to be an accident free car per their car fax and condition report. When I received delivery even a blind person could see that the car has had a major accident. They refused to return it . It’s been two months now and they haven’t registered the car yet so I can’t even drive it. Run away from this dealership.

Love this dealership and hopefully, I will be able to make that purchase soon! However, until then, will continue with the 1 I have...

Vartan was great! Got everything taken care of. I was very happy.

Jaxon is the best! Super helpful throughout the leasing process.

Was very pleased with Victor Arakhian customer service. He helped me and my wife with the whole process till the end, getting us a 2019 Land Rover Discovery HSE Luxury. I highly recommend him for future purchases to friends and family. Great dealership. Financial Service Manager, Eric Sabre was very nice and great customer services. He explain the whole car contract and services. 5 stars ⭐️ ⭐️⭐️⭐️⭐️

Great dealership! The salesman are professional and work with you every step of the way. Thank you for making this experience so positive

Took Rover Sport for regular service, Edmond, service rep, called w/a cpl other things needed, all done 24 hrs vs the 48-72 1st anticipated (might’ve had to order a part), applied service coupon (always helps), easy in/out. Edmond was great! Nice, communicative & helpful, hope he stays a while, ea time I’ve been back last rep is no longer there.

It is difficult to rate as the dealership had uncontrollable circumstances with a third party with the insurance coverage on the wheels and tires. The service technician tried his best but the insurance company delayed tremendously the completion of the service which he could not control.

Great dealership and great staff across the board.

Great experience. Took my velar for the annual service. Staff were friendly, polite and professional. Special shout out to John which was my service advisor and did a great job! Highly reconnended!

Great 👍 services..Bill.... I give you 5 rating...direct questions and quick answer I need....

Excellent and efficient service Isaac, Thank you All it was good experience.

Bill Carroll provided excellent service and communication during the process of purchasing a 2020 special order. Highly recommend him and will come back for our next vehicle

Great experience!

I have nothing negative to say. Smooth process. I appreciate the help I got from Marisa :)

My service advisor was very knowlegable about the car, Went in for waranty work and they took care of me in the alloted time.

Excellent service Jaxon is the best

Bill Carroll provided excellent, low pressure, and very efficient customer service. Bill got me exactly the car I wanted and made the process easy from the beginning to the end. I would highly recommend Bill Carroll and Land Rover Encino!

It was awesome, as always

After a tough first meeting where the sales representative told me to "find your car online" and was not able to pull a car out for a test drive, I ended up with Mike M., the internet sales rep, who took care of everything - hunting down a car with my "must have" options, answering every question, and listening to my needs. I love my Velar! Great job!

Great Customer service , I would like to Thank you Mr Mike Melidonian, he gave us great service , we purchased Range Rover Encino We are very happy with our purchase I recommend him and his team in Land Rover Encino .

Excellent service experience. All problems with my vehicle were explained in detail as well as every option. Staff was friendly and helpful.

nice looking dealership . mike was very friendly and we got the numbers that i felt good and we made a deal.

extremely pleased with the service

Mr Edmond was a great help in taking care of the software issue with my car , great service very timely as promised, I certainly recommend this dealership especially Mr Edmond in service department

fast, easy, and professional! Very satisfied :)

Bill was extremely patient, courteous, and helpful in getting me my dream car.

Victor was amazing. He was extremely knowledgeable about the vehicle and spent a lot of time with us. He even came in on his day off to assist us. I highly recommend Land Rover Encino and Victor. We are very happy with our new vehicle.

Nice cars

I cannot say enough great things about VARTAN VARTANIAN he is my service advisor and he is so kind and very intelligent. He knows a lot about cars! Any questions you have reach out to him, he's very knowledgeable&professional, and had a great personality! Thank you!! VARTAN

Chris Torosyan was the best. Went above and beyond in customer service.

Great service thanks to Chris for his help.!!

They found the car that my daughter was looking for with the best price compared to other places. Thank you.

Service completed in timely manner. As promised, I was given a loaner vehicle. Friendly staff.

I brought my car in for service and had Edmond as my service advisor on 3/12/19. I couldn’t be happier with the service that was provided to me by Edmond. I highly recommend only dealing with Edmond here. He was great, friendly and helpful. I’m so glad that I was able to get some positive outcomes through Edmond at service. From now on I will only go through him if I need anything. I don’t think I’ll bother calling the dealer, since they don’t even pick up their phones. I can’t say the same about the rest of the staff since I did not have such a great experience with them. Thank you Edmond for providing me with such wonderful customer service.

Great customer service ! Friendly staff. Special thank you to Chris Torosyan for the outstanding customer service and punctuality. My car was fixed in a timely matter and I was given a loaner car.

This was the best buying experience I’ve ever had. The salesman explained the process perfectly. The “One Price” experience saved a lot of time and made for a very fast, easy, fair and understandable transaction. The manager was involved right away and made this trly exceptional. I would highly recommend this dealership to anyone who wants to save time when it comes to buying a car.

They r very friendly n fast

Our salesperson Bijan was extremely helpful in finding the vehicle we needed.

Had a great experience buying a car there. The sales person, Youness Ali, was very helpful, nice and knowledgeable. Smooth transaction.

Armando provided an excellent customer service. He was friendly from beginning to end, ensuring our needs were met and we walked away feeling like our car was in good hands. I'm glad to build a relationship with Armando and Land Rover of Encino. Great staff.

We worked with a wonderful sales rep named Min last Saturday. I was looking to lease a RR Velar and we were lucky enough to get paired up with him. He was so patient and knowledgeable, probably the best “car buying” experience I’ve ever had. If you go to Encino dealership, ask for Min!

Normally they have the worst wait time and it’s so hard to make an appointment but Chris was amazing and so fast! He’s the best one there and saved me from going to a diff service place!

Great service. Great people. Could you some snacks in the waiting room

Chris, my service representative was awesome! My appointment was set for 2 days later and I made a mistake and showed up early. He got me in anyhow saving me for having to have to return. Very efficient. Thanks

Our service attendant Armando, he is 👍 the service is personal, professional and fast. We are extremely satisfied the way they have handled our issues. Land Rover Encino and Armando will always be our number one choice, I think he makes the difference with his friends and professional attitude.

I would like to thank Aramando Saenz in the service department. He has always gone above and beyond to provide my family and I the best service possible. He is our go-to guy in the service department as he always steps in to make sure everything goes smoothly for us. I would also like to thank Bobby in the Sales. He has always been there for us both at the times of sales and service to overlook the progress for us. The Land Rover Encino is inconveniently far from our residence, and not always all the problems with our cars get fixed, but we are happy with the service we are receiving by these two individuals. Surely if they move to another dealership we will move our business with them as well.

Dave Petty was great to work with and Fay made the purchase easy.

Had THE BEST experience with this dealership from first contact via the website w/ Dave Petty all the way until I drove off the lot w/ my brand new 2018 Disco Sport. I found the car online and made an inquiry via the contact option on the site. Dave called me within minutes and started working on a deal. I had NO idea it would be so easy and smooth. I was actually dreading the process. Dave made it so painless and very enjoyable. I had a few exchanges with Dave and the deal was done. What a relief! I came in signed a few forms with Dave and a few with the Finance Mgr, Fay who was also very pleasant. There was no hassle, no bullying, no intimidation just pure professionalism. I am so grateful for the experience and happy with my new Disco!

It was an excellent experience. Pier was helpful and very attentive to our needs. We will refer anyone who is looking for a Range Rovet to Encino Land Rover

Your service rep. Edmund at Encino Land Rover is the best of the best. Besides his professionalism, he is super friendly, reassuring, prompt and more. Five stars all around for him and the dealership.

Could not be better....The service employees, the sales force, the check in and out, cashiers, managers and the overall cleanliness lead to an all around pleasant experience. Edmund is my service go to guy and he is the best of the best.....

Bill Carroll did an amazing job of picking up for a former teammate when he left the dealership. Bill kept me updated consistently on the status of my order from Feb through July, when my Rover arrived and he was very accommodating throughout the purchase process.

Love the service here. The staff is courteous and professional, and the service manager on my recent trip there was fabulous.

5 stars! Excellent customer service by Armando. He was professional and courteous.

Jaxson and Eric gave me the best service. After my lease is up, I’ll get another car through them.

Marisa Diament was just amazing and I really appreciate all her hard work getting this deal done! Furthermore, just love my New Rov....

Easy, thought I received very good value from a mature experience staff

They are expensive for brakes compared o other dealershps. You have to bring it to the attention of the service manager to negotiate a fair price

My service guy Armando is the best. I really value the entire team for taking good care of my car

Had a great experience! Mindaugas was our salesman, very helpful and took care of everything we needed. Traded in our older vehicle, walked away very happy. Thanks again

I have a service agreement with AutoNation so I can take my Toyota Avalon to any one of their dealerships for service. Since Land Rover is the closest to my home, I took my car their for it's regular service. The folks were super friendly and professional. Since they needed to go get the oil filter for my car, they got an Uber for me to take me home...and then picked me up when my car was ready. My car was spotless when I picked it up. They let me know I needed new back tires and suggested I get them soon. I appreciate a place that is helpful. I will def be taking my car their for service again!

Went in on Saturday for an oil change and recall on my 2012 Land Rover HSE and Raul was amazing. He was attentive, courteous and outstanding. He understood that I am woman and not that savvy about Range Rovers. He was helpful and amazing. They even provided Uber service. RAUL BOROHQUEZ IS THE MAN!!!

My gf purchased her Range Rover Sport Sept 2, 2017, and it malfunctioned a week later, at which point the service dept took it for 15 days. The agreement that we made was that she would be reimbursed her first months payment after making it. I have been calling twice a week since that day, and my gf has been making her payments on time, yet still no call back or reimbursement. Land Rover Encino, for your clients to spend so much money on your cars, you guys should really be better at customer service and keeping to your agreements. Jason, from sales helped out and answered each and every text trying to help, but neither Sam (old service mgr) or Fadi (new service mgr) have helped whatsoever. I think we'll go to Mercedes or BMW next time. They're friendly and did what they agree to do.

I had a pleasant experience. He was very polite and professional.

Raj was great to work with, and got me exactly what I wanted. I highly recommend the good people in Encino.

We just bought a Land Rover Discovery from here, and couldn't be happier with our purchase! The whole experience was great: friendly, fast, informative, and low-pressure. This is the first time buying a car that I really felt like the dealer did EVERYTHING to get us the car we wanted at a great price! Go see Melvin and the team there, they'll hook you up!

All good. Representative was very polite and efficient. Any and all issues were addressed and taken care of.

very nice dealer, i made an appt. for my new range rover sport super charge with encino range rover

I brought my Evouqe in for it's yearly service and was in and out within two hours, plus it was beautifully washed. Mario is my technician and he always takes excellent care of me whenever I come in or even if I have a question over the phone. My experience has always been positive. My car is three years old and I couldn't be happier with my choice.

Tony was an amazing salesman and went above and beyond to help us get the vehicle we wanted.

Recently I brought my Sport into the service department at Land Rover Encino for its annual tune up and a round of breaks and they were great! They were quick, efficient, and courteous. No hassles, just in and out.

Our salesperson, Stu, was incredibly helpful. He went out of his way to find the perfect car for our family. We are very appreciative and love our new discovery sport.

I really appreciate how they are dealing with new customer, i got explanations to most of them which i asked for. Overall pretty satisfied with experience in buying a new car with them. Special thanks with Melvin who is sales rep. who guide and treated me throughout the buying process.

It is my second Range Rover I bought there. My second experience was very disappointing . My new car wasn’t handed over as promised and no one of their team ever followed up to fix it. I wouldn’t go back. When you spend that much money on a car you deserve excellent service.

excellent service and follow up make for a great dealership

I had the best experience at Landrover Encino. Marisa is the best Salesperson in cars I've ever dealt with. Smart, quick, very knowledgible, attentive to details and really did her best to get me into my new Range Rover!! Very happy with my leasing experience, I highly recommend her and the dealership. Entire staff was great!

If you have time go somewhere else for shopping for your Range Rover. I spent $145K to purchase a Land Rover Range Rover (LWB), over all had very bad experience. Starting from the salesman to sales manager to the car wash guys. All they care about is sell, somehow to sell the car to you. After the docs were signed they simply washed my car instead of detailing it. I called Saturday asked the sales rep if I should come in so I can pick up the car. He said sure come in an hour because He’s little busy. I went to the store after an hour the sales man is no where to be found. When I contacted him to let him know we’re here to get the car, he said he will be here shortly. Half an hour gone by, texted him again, he said he is in a different lot moving cars, he won’t be here for at least another hour. What really pissed me off is that, apparently he had two more customers ahead of me to sign docs (why wouldn’t you tell me that in the first place when I called). So I left. He texted me on Sunday to let me know, my docs are all ready, only thing I have to do is go and sign the docs and pick up the car. He’s putting the car in for detailing. I went there at 11:45 PM, waited till 4 PM to finally sign my docs and get the car. My pregnant wife had no food until that time. When I received the car, I opened the door, the rubbers on the door was dirty, I told the sales man, he goes it’s Range Rover, heavy car that’s why. I looked around the car, it was dirty all around. I have received way better service at the Audi when I bought my Q7, and it’s a little more than a fraction of this Range Rover I purchased. Seriously, go somewhere else because these guys all they want to do is to sell the car to you, oh ya, no discount. Other dealership will offer you 3/4 times more discount than this store.

Everyone at the dealership was extremely helpful and friendly.

Amazing service and dealership. I will definitely recommend it to friends and Family.

Came in to test drive and ended up leaving with an awesome 2017 Evoque. I love my car!

Although today we will be receiving our pre-certified Range Rover HSE via transport service, which only has 14,000 miles, we had the worst experience with the customer service from the Encino Dealership. We first began purchasing our vehicle back on June 30th. The salesman tried to help us but apparently the used car sales manager did not feel our sale was very important. It took him 5 days before our credit application was even submitted to the bank. Then another week before we even received the paperwork from a local notary. The worst part was that no one would answer the phone when I called the dealership over several days, and even when we left voicemail messages, or the sales manager was given a hand written message asking him to call me. This happened from the very beginning. For four days all I needed to know was the exact date the vehicle would be delivered, HE NEVER RETURNED MY CALL. In addition it's been over a week and I have yet to receive the sales paperwork and my warranty. They need to work on their customer service skills. If it had not been for the fact that the Range Rover only had 14,000 miles, I would have walked away from buying from the encino Range Rover dealership the very first day.

My sales person Marisa was absolutely fantastic - perfect - she was super responsive, knowledgeable and helpful.

Jason Morelock was my salesman and the process was professional, courteous, streamlined and a pleasure. I would recommend the dealership to anyone in the market for buying or leasing a car.

As always, my service experience at Land Rover Encino was perfect. My service adviser Sam is great. My loaner vehicle was an Evoque which was fun to try out. But I will stay with my LR4, then move on in a few years to the new Discovery

I cannot say enough great things about our new favorite dealership and the outstanding service we experienced during our recent purchase. Our huge thanks to Victor for expediting the process from the moment we walked in to the moment we drove off in our new Range! His professionalism and expertise was very apparent and much appreciated. Special thanks also goes to Stew and Faye who we had the pleasure of chatting with as well. Great team members all around!

stew was a very good salesman. I wasn't happy with the customer service in the beginning but by the end of the whole process things got better.

Overall satisfaction was excellent...Worked very hard to find the car we wanted!

My experience with Land Rover Encino was beautiful! From the moment I first spoke on the phone with my sales guy Steve Miller simply inquiring about a car until 4 weeks later my purchase.

Sam was knowledgeable honest and professional. I will always bring my vehicle here?

I was very satisfied with the people who helped me. They went out of their way to be pleasant and helpful.

Mario Garcia is the best service advisor. I have had the best experience every time I had to take my car in. Always punctual and treats his customers with respect.

Land Rover Encino has the most friendly and best service of any car dealer that I have dealt with. I highly recommend their service as they take their time to figure out the issue and they are sure to fix the issue so you don't have to return with the same issue. Mario Garcia is an excellent service advisor.

Love our Sales dealer the experience was great. Anthony was great to work with would recommend him to friends.

Jason was the best. He made the process easy and comfortable. Kris gave me the best deal in town.

Thank you for all your help. Always appreciated.

Sam is very professional. He is great with follow up and returning phone calls. He does his very best to accommodate your situation. He is a jewel to work with! Keep up the awesomeness Sam!!!

Great customer service and amazing sales personnel. Mike M. did a great job!

From the friendly and professional personnel to the pristine showroom, comfy waiting area, spotless service department, knowledgeable sales reps makes Landrover Encino a superb experience. Ask for Edmund in service you can't get any better. He is pro all the way. Friendly and knowledge . He is truly a 5 star guy.

Very sweet and respectful, and he made sure everything got fixed.

Went for regular service, Armando was very nice & helpful, I got in/out quickly to d/o & to p/u. My only 1star-issue is cost, wish Land Rover was more competitive re: service/parts, much more than nearby independent to do same & use Rover parts if/when needed.

Stewart went above and beyond in helping us with the purchase of our new Range Rover. Thanks a Million !

Easy processing, good car selection and friendly salesperson/manager. Thanks I'm happy with my Rover.

Ask for Edmond in the service department if you want attention and service. Land Rover Encino is the go to location for purchasing and service. I know I'm in good hands with Dino and Edmond.

I'd recommend Eric Sabre with Range Rover to anyone looking for a car. Was very patient with all my questions threw out the whole experience. Not the usual car salesman trying to push you into a deal. Very happy with the Car and the service. Thanks guys

It was great. My process went really smooth thanks to Range Rover Encino. Sudhir Sood and Bobby habibi were super helpful and and made buying my car even more exciting. It's my first Range Rover and look forward dealing with them in the future.

good experience. i would recommend for family of friend

Purchased a used vehicle from Land Rover of Encino and had a great experience. My sales associate Bobbi was fantastic. He is knowledge and there was no pressure, no haggling and most important no surprises! The whole process was smooth, easy and quick. I recommend this dealer and Bobbi Habibi.

Thanks Eric. Great service. Great cars. Highly recommend.

Great service , very patient Goo customer care I think I got a good deal

No pressure easy buying process, very efficient and freindly. Salesman Alex delivered five star service.

Excellent, profeasional and high class service provided by Bahram Bobby Habibi. WOW

Sam Aslanian helped me and he is the best from the service center I have ever worked, a no BS kind of guy. Very fast and helpful. My only complaint is that Land Rover charges at least double what I can pay a shop down the street to do the exact same work using all Rover parts so I have Rover do whatever us under warranty and do the rest down the street. I wish Rover would be more competitive with its service and parts.

Eric sabre was one of the best salesman I have ever met!! He found us our car right away and was quick and polite and made our car buying easy. We will for sure go to him for our next purchase. Go to encino Range Rover and ask for Eric !!

Edmond was fantastic in supervising the repair on our car- I give him the highest praise for a job well done

excellent service.....very pleased with service performed

The buying experience was great and I hate buying cars

My visits to The dealer have always been excellent ! Different to the Land Rover dealer of Pasadena

GOOD EXPERIENCE IN BUYING A NEW CAR. SALES PERSON AND MANAGER WERE VERY EASY TO WORK WITH. OVERALL A GREAT EXPIRENCE

Sam is really the best at what he does. I've worked with multiple service advisers and he is by far the best at what he does and most importantly a good human being!

The first service I had to have on my 2016 Range Rover Sport. The process was easy, thorough and efficient.

I've been going to this dealership for 20 years. David Schmidt and Dino were wonderful. They gave me the most amazing deal on the supercharged Range Rover. So happy with my new car. :)

This was our first time buying a Range Rover and had a fantastic experience with Victor our sales Rep; Fay in Finance and Mario in service. They treated us with outmost respect from beginning to the end. Great Job!!

Best customer service/ Best advisor: Edmond Yadegar was very knowledgeable, professional, and experienced.

I have been a long time Range Rover owner and I have purchased my lady 2 from Bejiian at Encino. I love working with him.

Bobby Habibi was my salesman and I would definitely recommend his service to all my friends. He was very knowledgeable and helpful in all the aspects of the process. He is the best!

Rajitha was excellent Very professional It was a very easy painless experience and we got the cat we wanted at an excellent deal. Thank you!

Armando at the encino lanrovet dealership was so wonderful to work with. He was friendly, fast, listened to all my car problems and got the job done right on time.

I have dealt with my fair share of dealerships & service centers around the city of Los Angeles. Land Rover Encino has to be my all time favorite. EVERY SINGLE PERSON I have encountered at this place has been nothing short of wonderful. Recently my Land Rover was brought into service for an issue I was having with the keys. I was pleasantly surprised at the ease of getting a loaner car until mine was ready. The Staff are amazing, especially the guys running the service center. They were the biggest help of all.

Excellent service, very knowledgeable. Walked into the dealer to look at the cars, but end up buying it at the spot. Never been in this dealer before until I stepped in the day I bought.

Eric sabre and the staff at Land Rover encino truly provided me with a wonderful car buying experience, I found a great car at great price with no surprises. The whole deal took only an hour and I was done. If you are shopping for a new Land Rover or a great used car go see Land Rover encino you won't be disappointed. Eric treated me right and answered all my questions and has offered support after the purchase. Thanks Eric for a great car!

The service was excellent with Mario Gomez. The job was done on time and the personnel were very friendly

Everything went very smoothly. I felt like a valued customer.

Danny, the dynamic manager and Alex, salesman extraordinaire took very good care of me at Encino Land Rover. I couldn't be more pleased with my decision to procure my new Range Rover-the 6th time I have bought a car from Encino Range Rover.

Great experience buying a car at Land Rover encino. Eric Sabre was our Rep- professional and well informed. Overall quick, easy, buying experience.

I have always experienced the very best service at Land Rover Encino. They're very professional and friendly, they get the work done fast, and are always straight forward when explaining what work is needed.

Alex (Alessandro Boccuzzi) at Land Rover Encino made the car buying experience for my wife and I enjoyable and easy. After visiting other dealers we knew our experience with Alex and LR Encino was different. He was helpful, knowledgeable and made my wife and I feel very comfortable. He found exactly want we wanted and help the process move very quickly. Our family will be back for future car buying needs. Thanks Alex :)

Excellent sales experience with Raj and Danny. They attended quickly to all concerns and did not rest until I was satisfied with the deal. No high pressure sales tactics, and they listened and responded to my questions at every step. Raj patiently showed me every single Evoque in their inventory. Very happy with my purchase, and I would highly recommend these two. Best dealer experience I have had, by far.

I just bought my 1st Range Rover Evoque last Thursday!! I'm so excited and this is my 1st luxury SUV.. The guys at Range Rover Encino made it smooth and fast.. Thank you Dino, Eric and David... You guys rock!!!

Excellent and quick Service Helpful, friendly staff I took my car in on Saturday afternoon and they repaired the issue my car had within an hour.

Jason Morelock was extremely helpful and made the process seamless.

I was in and out quickly and loved my salesmen Berj Albanian. ..just a great guy to work with! He helped me get into the car I wantrd and gave me some goodies to match my purchase!�my experience a Encino Range Rover!

We had a great experience at Land Rover Encino! Our salesman Rajitha, was very professional answering all of our questions and made the purchase of our 2017 Evoque fun & exciting!! We love our new Land Rover and will definitely return to this dealership!

Incredible salesmen went out of his was to get me the car I wantrEd....thank you Berj

Service adviser are very knowledgeable regarding range rover

Edmond was beyond hekpful. When I called to tell him my air conditioner was not working over the phone , he got me an appointment asap. Edmond, was friendly, personable and got my car services exipedienly . I had minimal waiting time to check in or out. Very refreshing ! I used to use the HOLLYWOOD facilities - but now Edmond is my "go to " Range Rover guy.

Great team and facility. Highly recommend for service and repairs.

I just purchased my 3rd car from Land Rover Encino. Anthony Eston most helpful, as always. Definitely recommend this dealership.

Eric in the fleet department is the MAN! He was very helpful and patient with my questions and made the experience unbelievably easy!

So easy and professional. I would definitely go back and recommend to all of my friends!

I wanna say thank you to encino land rover special thank you to Alex the sales person that heled us was such a great person helped us like we were a family he took his time and patince to gove us a great deal i well highly recomend Alex...... thank you.

I had a great experience buying a car at this dealer. they are very helpful

Good experience overall. Sam was very personable, helpful, and detail-oriented in managing the service of my vehicle.

Service on my Full body Range , Sam was great, def recommend. Will be servicing my car there going forward

Smooth buying experience. Good deal on a great car.

Sam, explained everything. Service was reliable and experience was smooth.

Very Nice and friendly experience with our sales person Eric Sabre

Everything went well. Pleased with service. Have nothing more to say

We love Eric!!! Best salesman ever!!! Thank you for our beautiful new truck!

Armando Saenz was extremely helpful. Great customer service.

Bahram Habibi Land Rover Encino Fantastic sales man we just purchased a wonderful full size Range Rover Diesel I love the car my wife loves it as well the buying experience was phenomenal. Buying the Range Rover from Mr. Bahram Habibi was swift....

We had a wonderful experience and Land Rover Encino. Service was top notch.

I've been having my cars serviced at Land Rover Encino for about 20 years. I've always had a great experience. So glad Armando is back!!!

Mr. Habibi was so hospitable and such great help to us. We were previous owners of a 2012 LR4 and were so satisfied with the car that we decided to get another one once our lease was over. Mr. Habibi was extremely quick on his feet, prepared and took care of us in the matter of 25 minutes upon receiving our new car from the dealership! Thank you Land Rover Encino for the great service and our lovely new LR4!

Hi highly recommend you seek out Alessandro Boccuzzi as the Sales Consultant at the dealership. He was very helpful with no pressure.

It was a an easy and smooth process. My Representative was very helpful and explained everything well.

Mr. Habibi was so hospitable and such great help to us. We were previous owners of a 2012 LR4 and were so satisfied with the car that we decided to get another one once our lease was over. Mr. Habibi was extremely quick on his feet, prepared and took care of us in the matter of 25 minutes upon receiving our new car from the dealership! Thank you Land Rover Encino for the great service.

Excellent service received from start to finish at the dealership. From the first phone call Raj was great to work with. Made everything seamless and no stress. We have had three Rovers prior to this and by far this has been the best dealer experience.

The entire process was smooth, fair, fast and got exactly what I wanted. Great experience from the moment I contacted the dealer (Alessandro B.) to the moment I got my keys and drove off!

It was perfect! My dealer was very polite and knew everything about the car. He made the process very smooth and I would go again 1p out of 10 and would reccomend.

Outstanding CUstomer Service!!! I have been to the service department a few times since I bought my car, Mario is always very helpful!!

Great experience. I have been holding off on getting myself a ride since working out of state took precedence and haven't had a car loan in ages. I walked into Land Rover Encino looking at the Sports and found a perfect 2014 on the lot. Anthony made the whole thing from the test drive to the paperwork super easy and i felt ZERO pressure in any part of the transaction. They'll definitely be seeing me again.

Alex Boccuzzi is the nicest sales person. He is amazing.

My sales, Dave Schmidt was outstanding in every way. He's very responsive, very knowledgeable, easy to work with, and a great personality. I recommend him highly. The manager, Dino is equally as professional.

the dealership has serious problem with customer satisfaction. I bought a Certified 2013 LR4 back on 5/28/16 and still have not received my registration from DMV. This dealership has no clue on how satisfy its customers!

Great experience. Easy to work with. Wants to help you have a rewarding experience.

I went in for an emergency repair without an appointment. Sam was upfront about the time needed, offered me a loaner car is necessary and reviewed my warranty with me. The car was ready sooner than expected and Sam found warranty coverage for the battery replacement. This is my fourth Landrover vehicle. All of my servicing has been done at Encino Landrover.

Tony Arwanda is the best! I needed my car back the same day and he made sure that I got it. Excellent follow through!

We really liked the service and communication with Jason and had a great time shopping here.

Service dept. rocks! They had a great service advisor who took great care of my car.

Very, accommodating service department and customer service department. Extremely clean and beautiful waiting area and everyone was so helpful and knowledgable and wait time was a breeze because every there is aware that everyone has a busy schedule and they try to get you in and out as quickly as possible. Highly recommend purchasing and serving with them, I would not go anywhere else

Rajitha Ariyaratne of Land Rover Encino provided my husband and I with an exemplary experience. From start to finish, our process was professional, honest and enjoyable. The Land Rover product speaks for itself, but Rajitha is the key ingredient to make our sale a ten!

I was looking for a new car because I'm about to be a new mother and the people at Land Rover made it a great experience... From the sales guys, Tony and Jason to the Manager, Dan the "magic man" this was the best car buying experience I've ever had and as a moody pregnant woman looking for a car, that's saying A LOT!!!

Hands down, Encino Land Rover is the best dealership that I have ever been to. They provided top notch customer service. Thank you for the great experience!!! Well be back.

Great service and attention to the costumer. Provided transportation while car was being serviced. Provided constant updates on the progress of the vehicle.

Wonderful, helpful, informative service. Got the exact car I wanted at the exact price. Carlos went above and beyond!

It was a pleasure to deal with Rajitha Ariyaratne. He was very helpful in explaining the options and I ended up with a better deal than I expected.

It was a great experience in every way - the service person Tony was professional and helped expedite the work to meet the timeframe I needed. The loaner car was clean and comfortable and the person who helped me with it (I think her name was Ana) was professional and efficient. The service work was spot on and they were kind enough to clean the inside of my car as well.

My sales rep had a great follow up with providing information and a professional to deal with.

I had a good experience having my car repaired at Range Rover Encino. My air conditioner pump had gone out and the dealership repair where I had leased my car could not get me in for an appointment for two weeks. Armando at Range Rover Encino got me in the next day and worked quickly to solve the problem. Five stars for all, except the part was on back-order and took a few days to receive so I'd give that a 4 star. They were able to provide me with a loaner car in the meantime at no extra charge. I will use Range Rover Encino for all my car repairs moving forward.

Wonderful car, fun to drive, excellent service 12 speakers sound amazing, looks pretty compact from outside but so spacious inside!!! Love the full view moon roof! So dynamic to drive!

Had a great experience with Sam, probably the best customer service rep I have ever dealt with. Amazing team over at Land Rover Encino.

David was the one who helped us in LR Encino and he was fabulous!! He knows his stuff and he was super nice. Thank you David!! Also, Danny Scott was great!! He was honest and just simply wonderful! THANK YOU!!

Great sales person and the process was very fast! Sales person was easy to deal with answered all our questions and has a very pleasing personality! Very accommodating

It was the best car leasing experience I've ever had

I showed up morning morning without making prior appointment; was taken care of perfectly. Hihjly recommend the service department. Sam, Raffi and Mario were great. They kept me updated on the status and delivered earlier than promised. Thank you, guys! Thank you, Sam and Raffi!

Everyone was efficient and friendly. They gave me a great loaner car. Everything was done correctly and on time

Mario is always takes time to go over the repairs.

Land Rover Encino is honestly fantastic. Super nice and super helpful people with no attitude. They were honest and very detailed in the sale of my car. David Schmidt and Dino Anakwenze were awesome. I could not recommend a better place to buy or lease a car. Not to mention how amazing the cars are!

It was the greatest you are very fortunate to have ARMONDO

the sales staff made the whole buying experience a pleasant one.

Mario was great and very friendly. Car was repaired as communicated. everything went very smooth. I will be returning for future needs.

Great service, fast and friendly would definitely recommend.

Armando is so professional and helpful. He is all the time on top of the project. Great costumer service.

This was THE BEST experience. They seem like an honest group of people. So kind. And smart. And they did their best to make me happy. I cannot recommend this dealership enough. Specifically, I dealt with Berj and he was EXCELLENT.

I was there for renewal paper and he gave me an excellent service

Great service and gave us a fair deal. Could not ask for more.

I really wanted the Discovery sport as my family is expanding and we were out growing my Chrysler sedan. They took my sedan on trade in no problem and helped me get the best deal for the Discovery I wanted. I am super happy with my purchase. Jason and everyone on his team were super helpful. This really was a great car buying experience!

Excellent customer service by Armando Saenz and his team. Picked up car and delivered back upon completion- with a full tank of gas!!

I honestly had one of the best experience ever buying a car. Raj made things easy and simple; we worked out all the numbers electronically than I drove up and signed the lease (the process took only an hour and a half) I am very happy because they gave me what I asked for my old car, Raj worked the numbers the way I wanted them and I got the color I want. Not to add finance was also very professional. I must say the dealership should be blessed to have such great people working there Raj in sales and Danny scott in finance Thanks Gilbert

Professional and personalized service at its best it what I reciwved from.

Was looking for a new LR4 to replace our aging LR3. Submitted an inquiry from their website and Jason got back to us very quickly. We were able to get a deal done over the phone and pick the car up the same day. Jason made the process effortless and painless. We are repeat customers and have leased another Land Rover by Jason as well. Would not hesitate to recommend Land Rover Encino and Jason to friends and family looking for a Land Rover.

Leased a Land Rover. Friendly people. No pressure. Got a good deal.

Service was excellent. Tony was top notch. I will recommend this dealership.

We purchase Range Rover HSE, this is my fifth Range Rover. Eric Sabre was our salesman and we could not expect better service. He stayed late after work on Friday night and did not leave until he made sure that we are taken care completely. On Saturday morning he was at our house to program the car and explain to us it's many features. If everyone was as good and helpful as Eric life would be so much better. Thank you Eric and god bless.

Everything was great! Service was fast and dealership and customer service was great!

The dealership was extremely condenial and professional during and after the purchase. Bobby patiently spent over one hour explaining every option in detail on the new sport SVR. I couldn't ask for more. Many thanks to Dino as well for following up and making the deal happen.

Eric was great to work with. I was in and out, treated great, and even have excellent follow up post purchase. It was such an enjoyable process from start to finish. I highly recommend working with him. Plus, I love my LR4! It's perfect!!!

As always, excellent service. Many thanks, Armando.

The dealer had the car i wanted and the final purchase price was agreed via text... smooth and easy..

Raj at Land Rover Encino is wonderful. He found the exact car I wanted and good price. Loving my 2016 rover.

David is great salesman thank you for not been bushy DANNY THANK YOU FOR TAKING THE TIME TO MAKE IT HAPPEN

I must say, I am beyond impressed with Berj Albarian, the Land Rover Sales Rep who made our leasing experience a breeze. He was responsive, worked diligently to keep the offer he promised and no other competitor dared to challenge his offer. He was informative, respectful and sincere. I am recommending him to all my friends and relatives and we will be a customer of his for years to come.

Very straight forward buying process, made the paperwork very easy and even delivered the Rover to me when I couldn't pick it up.

Bobbi Habibi helped us. He was awesome. Took his time to answer all of our questions. Very patient and nice guy. I'm getting My next car from him also. Landlover of Encino should ne proud to have a sales person as great and genuine as Bobby. I'm very Happy with the car I got from him.

Bob was great and went out of his way to not only accommodate the purchase of our Discovery Sport but also to make sure we knew how to operate the extensive amount of features. Love the car and the care we got!

Bobby Habibi the salesman was excellent, helpful and very knowledgable. The whole staff from financing to GSM, were helpful through the buying process. This is my 4th new car purchased from this dealer, I recommend them to everyone I know. Great job guys.

I had been conversing with my salesman at Land Rover Encino for the last few months discussing the vehicle I wanted to purchase and when I was going to be purchasing. He was extremely helpful. When I meet him to make the purchase, he was professional and helpful and made the purchase quite simple. All of the other people were friendly and helpful. I purchased a 2016 LR4 HSE. This is the third Land Rover I have purchased from Land Rover Encino and it has always been a pleasant experience. I will will not go to any other dealer. From my past experience, their Service Department is outstanding. My car was always ready when I was to told it would been done with same day service and loaner car.

Eric S. Is a dream maker! Thank you for helping a gal out!! I'll be back - with friends :))

The salesperson that helped Mr. Vartan was very informative and helpful in the purchase , I highly would recommend him to friends .

They had the car I was looking for and it was seamless leasing experience

Communicated with Eric Sabre via email and text before making an appointment in December 2015 for a test drive a 2016 LR4. We were not ready to purchase a vehicle that day but he was very accommodating and took his time. Unlike other dealers we went to who where not showing any interest. Returned within 2 weeks to purchase the vehicle at Land Rover Encino since Eric Sabre was so helpful. The entire sales, manager and finance team including Bijan, Chris and Danny were very helpful. Ieda Andal, PA-C Physician Assistant - Family Medicine DEA and CA State licensed

Anthony really worked with us helping us buy the car. I even forgot my title of my trade in and they still worked with us and waited for me to bring the title back in my new car :)

This is now my 3rd Landrover purchase from Landrover of Encino and I would go anywhere else. If your like me and you work hard for your money you owe it to yourself to visit the team at Landrover of Encino, I recommend you see Bijan as he has been my sales person from the beginning. Landrover Encino gave me top dollar for my 2012 Range Rover Sport and unlike other dealers worked with me on the M.S.R.P. As if that wasn't enough, the sales & service department through in a few extra little gifts to sweeten the deal. This might not seem like much to most, but for me this was huge. Brian the Sales Manager worked with my challenges to secure a deal with a very aggressive interest rate. Much to my surprise the General Manager came over to introduce himself and spend some personal time with me. Auto Nation and the team at Landrover of Encino ROCKED IT... ...trust me, I had tried other Landrover dealers and this team is absolutely the best. I WILL NEVER GO ANYWHERE ELSE!!!

This is my second Range Rover Sport from Land Rover Encino. Though they are not the closest dealership, their customer service far outweighs Hornberg on Sunset which is much closer to me. I was able to handle most of the negotiation over the phone. While the actual transaction took way too long it was mostly because of the two other customers buying cars on Christmas Eve. David Schmidt was patient as I weighed two different models - a Supercharged V8 (which is what I was trading in) and a TD6 Diesel. The Diesel was not something I considered going in, but ultimately purchased as David made me feel comfortable with the decision.

My wife and I had a great experience purchasing a range rover from Encino. Eric and Victor made the experience very pleasant, effort less, they helped us purchase the right car fit our needs. we totally recommend Encino Ranger Rover to all.

I purchased a pre-owned VW Touareg TDI from Berj (aka Bijan) Albarian at Land Rover Encino. It was a very smooth process. Berj was a total gentlemen, very relaxed, not pushy at all. I wasn't sure about the drive quality of the Touareg after one short test drive, and Berj was very patient and let me take a second longer test drive including the freeway to get a better sense of how the car drives in different conditions. Land Rover Encino was flexible on pricing and worked with me. When and if I'm ever ready to go upmarket with a Land Rover product, I will definitely go to Berj and Land Rover Encino. They really know how to take care of their customers! The showroom is very beautiful too, and spacious. Top notch buying experience.

Pretty good experience. Jason was super helpful and not like a typical dealer. I give them full score.

We always go straight to the Land Rover Encino for lease/purchase of our cars without checking out any other dealerships. They are the best in their job! From our sales representative to the Finance manager, everyone in that dealership is friendly, professional, experienced and caring! Best price, best customer service, best employees! I always recommend them to our family and friends!

The entire experience of getting the car of my Dreams was nothing but wonderful. Berj Albarian was extremely helpful, very nice and managed to work within my budget. I have never felt with a more pleasant person and never felt better about any purchase in my life! Totally would recommend him and the dealership to everyone!

My experience at Land Rover Encino was truly exceptional. Both Bijan and Eric were a joy to communicate with and eventually close a deal with. They promised me a specific deal and they delivered on that deal. That is more than I could say about the vast majority of dealers and agents in the business right now, and trust me, I would know because I shop around heavily for the best deals. Needless to say, the best deal was at Land Rover Encino by some margin. The guys there have earned my business for life and their dealership will be our first option before we go anymore else. Land Rover Encino can count on seeing us again in the future. Bijan, and the rest of the team at Land Rover Encino, thank you for treating us like family and thank you for giving us the best deal around!

Eric Sabre was great ! ! ! Good experience overall.

Bobby made it painless and great. Got the car I wanted and was very happy.

GREAT dealership! Great personal service.. The sales staff is fantastic. This is the ONLY place to buy a land rover!

The best experience I've ever had at a car dealership. No pressure & honest sale lead to me purchasing a vehicle here. Bob is an excellent salesman with a wealth of knowledge. He spent an hour after the sale with me to show me what every buttons function was in the vehicle. Thank you!

Great service / Bobbie is an amazing guy with great personality

great experience- excellent customer service and everyone were professional and helpful. I will recommend my friends and family to buy a car here.

Jason and Eric were absolutely terrific to work with. Very professional, no hassle and straight shooters. I never once questioned giving them my business and they made the entire process seamless and fun. Both are very knowledgeable with their products and passionate enthusiasts. I would definitely recommend visiting Land Rover Encino and asking for Jason or Eric in the Internet Sales Dept for the best Land Rover buying experience. This is my second Rover from Land Rover Encino, and once again they did not disappoint me! Absolutely loving my new ride.

Easy, fun, fair on all fronts. from the first contact to the purchase of the car it was great service.

I got a new Land Rover and it is great. It large and has lots of room for the kids and their stuff. It also has a lot of cool gadgets.

My Bmw lease was up and my husband has a range rover and had only wonderful things to say about Dino and his team at Land Rover Encino. LR4's are hard to come by and vartan did a wonderful job of locating one with all the functions I needed. They also were able to competitively keep me in the same ballpark as my previous bmw payments which I greatly appreciated. Class act sales and management team