This dealership is the worst. Leased a discovery from here which has turned out to be an awful car. I’ve had to bring it in to their service department several times for problems like the gas pedal not working while driving on the freeway or the car smoking black smoke. My car was towed there a week and a half ago and they haven’t even looked at it. The service advisors don’t do their jobs by calling you with any updates when they say they will. Armando is particularly horrible in the service department. If you are in the market for a Land Rover definitely try another dealership.

Obtaining an appointment for a new car I purchased is always a few weeks out. The service department takes a long time to answer. Had to call 3 times and then was told next service appointment is 10 days out. My car camera system, blue tooth, climate control works intermittently and is really frustrating. Spoke with the manager a few weeks ago and he said he would try get me an appointment sooner, but never heard back from him. Now his voice mail is full. I asked for the service manager to call me today and hoping that he does........

Beautiful trucks...

Great dealership salesmen are very friendly and knowledgeable.

STAY AWAY FROM THIS DEALER. I bought a brand new fully loaded Range Rover sitting on the lot. They took 5 weeks 4 days to release it to me. Navigation, mobil data, and seat heaters failed within 6 weeks. I showed up for a service appointment today and they told me no techs available. They just make excuses and blame the customer.

Let's go on safari

Had a great experience buying a car there. The sales person, Youness Ali, was very helpful, nice and knowledgeable. Smooth transaction.

It was a great experience from start to finish. I couldn't be happier with my purchase.

Excellent service from Landrover Encino. Had a major battery failure the day before New Years Eve and service manager Edmund took my Landrover LR4 in the next morning and had the car back up and running including a major service and brake pad replacement by lunchtime!

What a BS dealership, advertising 3 used Ranger Rover, I drove 40 minutes to see it and none off them for sale on the lot. Take your money and go somewhere else.

I needed my Diesel fuel serviced! I had a multi point inspection and brakes replaced.

I was sold an Evoque that had multiple problems. From a bad turbo charger to having two blown engines. Losing out on planned family trips was the worst. Thanks Land Rover USA for selling us a Junk Car.

They were too busy to stop and even say hello, I may have leased a truck, but I knew it was because I was black that I received zero acknowledgement that I was there. I looked at a few cars on my own and left. Won't be back ever. I purchased my first range rover from there many years ago. It's a different place now.

Armando provided an excellent customer service. He was friendly from beginning to end, ensuring our needs were met and we walked away feeling like our car was in good hands. I'm glad to build a relationship with Armando and Land Rover of Encino. Great staff.

We worked with a wonderful sales rep named Min last Saturday. I was looking to lease a RR Velar and we were lucky enough to get paired up with him. He was so patient and knowledgeable, probably the best “car buying” experience I’ve ever had. If you go to Encino dealership, ask for Min!

Normally they have the worst wait time and it’s so hard to make an appointment but Chris was amazing and so fast! He’s the best one there and saved me from going to a diff service place!

Excellent service!! My agent, Kris was professional and very patient with me. I was not feeling well and he was especially accommodating. I highly recommend Land Rover Encino for service!! Dr Deborrah Hyde

Excellent dealership. I returned my lease here and they accommodates me even they were short on parking and staff. This shows excellent customer service which I thrive for.

Great service. Great people. Could you some snacks in the waiting room

My 3rd car from Land Rover Encino. They are fair, good to customers, helpful and always have a large inventory.

Chris, my service representative was awesome! My appointment was set for 2 days later and I made a mistake and showed up early. He got me in anyhow saving me for having to have to return. Very efficient. Thanks

I ordered from Parts Dept. Excellent telephone service and follow up. Went extra mile in coordinating a credit Card Payment with their cashier. Handled direct shipping of the parts to a local service shop (I would have used LR but my daughters friends father had offered to do the install). Parts were delivered direct the following day! Follow up info resulted in unexpected need to program the vehicle for the parts. (This was a Trailer Hitch Install on a 2019 Velar. No one Online has any input as it’s not and offered after market part. Encino has never installed one, nor my local dealer.). I went back to Encino LR the day after the install and met with parts and service. Service was booking a week out. I had a need to use the hitch for a cross country drive in 2-days. Chris in Service said if I could bring the car in the following morning at opening he would find a way to fit me in. Didn’t have to do that for me. Didn’t buy car there, just parts. And I didn’t have them install the parts. At 7:15 the next morning Chris had the Velar and even offers me a ride anywhere I needed. Said it could be noon before it’s down. I chose to walk to Starbuck done the street. He called me at 9:03. Car was ready! Everyone I dealt with at this dealership was friendly and helpful. Everyone. Frankly I didn’t expect it in the city especially when I didn’t but the vehicle there. Fantastic people and service. If I needed a Range Rover right now I would buy from these folks. Very impressive Land Rover Encino and Land Rover Corporate for such dedication to customer service. This is my 3rd Range Rover in 4 years. There will definitely be more.

I purchased a Land Rover Discovery Sport a few days ago. I can't believe the attentiveness, car knowledge and the deal I got from Jonathan at the dealership. He's calm and reassuring. He found the exact car that I wanted in their big stock. It's beautiful with a dark gray color and the appearance package that blends black on the top, some accent areas and wheels. I had questions regarding the hands free, satellite radio and some other features. Not only did he have the answers, he demonstrated everything perfectly. I couldn't be happier.

I have bought 4 land rovers from this dealership and every year i see a decline in service.I try to call to speak to someone and it is always a run around or no call back.I have been lied to and giving false info about a claim i put in over a year and a half ago.It all starts at the top but who is the one on top.Please let me know.

I enjoyed the experience with my salesman and with the finance person. How many people will say that. I got the deal I wanted without any pressure. I recommend Younais as he was easy to work with.

I recently bought a used car from Land Rover Encino. I was assisted by Jaxon Danel, who was very professional, knowledgeable, and took care of all my needs. The car I purchased was not on their lot, it was actually in Valencia at another Autonation dealer. Jaxon was kind enough to personally go all the way out there and pick up the vehicle and deliver it to me. I will definitely refer anyone to him who is not only looking for a Range Rover, but also any used car, as he can get it through Autonation.

I scheduled a service with Land Rover Encino, using their online system, coming to find that their online scheduling system doesn't work. I arrived on the day/time of my scheduled appointment and upon arrival was notified that I shouldn't make appointments using their online system, instead I should be calling. Prior to arriving to my confirmed service appointment, I didn't not see any warning online about their system not working as intended, in fact, I actually logged into my account a few times to ensure all of my information was accurate before my service. I came to my scheduled appointment and was turned away. This is very FRUSTRATING because I took the day off for this service. With the nature of my work, taking a day of doesn't come so easy. The receptionist was very friendly and tried to help to the best of her ability, but ultimately I was turned away. Why have an online platform to schedule services if it does work as intended?? --------------------------------------- I've called 7 times and left voice mails for the GM (chance) and have not heard back. (It has been 3 weeks). My family and I will NOT be bringing our cars here again.

Bed service

Service is horrible as is the customer service. I had to take my car to a different dealership after taking it to Encino twice for the same issue they never addressed. I recommend all to read the repair comments very carefully as mine didn’t match what I was told over the phone.

This past weekend I had an appointment to have my first oil change and maintenance done on my Range Rover Evoque. Shout out to Armando Saenz for taking care of me! It was a very busy Saturday for the shop. Armando had excellent customer service. Since I left to go run some errands Armando called me to give me an update about a filter he recommended I get, which was nice because there was no surprises. He also called to let me know when my car was almost ready to give me a heads up. He was super friendly with fast service. Overall, I had a great experience. Everyone was really nice and welcoming.

I dropped my car off and had service done with ARMEN YAGUBYAN. The service I received from him was impeccable. I've been to many dealerships and I never have received such flawless service. Although his task is not the easiest, he remains calm, respectful, and positive through out the process. To be honest, I've had bad experiences previously, however this was the complete opposite. Thank you for everything.

Can’t say enough wonderful things about Land Rover and the new Jag i- pace SUV - worth their weight in gold and how do you put a price on Piece-of-Mind ......!

Our service attendant Armando, he is 👍 the service is personal, professional and fast. We are extremely satisfied the way they have handled our issues. Land Rover Encino and Armando will always be our number one choice, I think he makes the difference with his friends and professional attitude.

I would like to thank Aramando Saenz in the service department. He has always gone above and beyond to provide my family and I the best service possible. He is our go-to guy in the service department as he always steps in to make sure everything goes smoothly for us. I would also like to thank Bobby in the Sales. He has always been there for us both at the times of sales and service to overlook the progress for us. The Land Rover Encino is inconveniently far from our residence, and not always all the problems with our cars get fixed, but we are happy with the service we are receiving by these two individuals. Surely if they move to another dealership we will move our business with them as well.

I scheduled a service with Land Rover Encino, using their online system, coming to find that their online scheduling system doesn't work. I arrived on the day/time of my scheduled appointment and upon arrival was notified that I shouldn't make appointments using their online system, instead I should be calling. Prior to arriving to my confirmed service appointment, I didn't not see any warning online about their system not working as intended, in fact, I actually logged into my account a few times to ensure all of my information was accurate before my service. I came to my scheduled appointment and was turned away. This is very FRUSTRATING because I took the day off for this service. With the nature of my work, taking a day of doesn't come so easy. The receptionist was very friendly and tried to help to the best of her ability, but ultimately I was turned away. Why have an online platform to schedule services if it does work as intended??

Got a 10,000 mile service and was charged over $630....Took them about an hour to do it and all they did was an oil and ac filter change and put in new oil. What a Joke and total rip-off, should have cost no more than $200, and that's being generous....how they get away with and continue to scam people is beyond me....this isn't right!!!

Edmond is wonderful. He is available via email which makes getting a hold of him so much easier! He is courteous and professional! Thank you, Edmond.

Absolutely terrible! The worst dealership I have ever had the misfortune to have to deal with. They sold us a repair policy for $696 that did not cover ANYTHING! They misrepresented their service and provided no assistance whatsoever. We leased the car there, but ended up having it serviced at the Thousand Oaks Land Rover dealership, who handled the issue promptly, professionally and delivered the car to our home when the work was done. The contrast in performance was shocking. Encino Land Rover is absolute garbage and not to be trusted - on anything!

Best service Mike Melidonian he is very kind and helpful. Mike was amazing.Had a wonderful experience.

Be wary! They do NOT honor True Car pricing, even though they are supposed to! Very deceptive to deal with. Avoid Amir at all costs.

No matter how busy the service department (Which usually always seems very busy!) They will always do their best in telling you when your car will be done, or at least when you will have an update on diagnosis. Always happy with work and service.

Incredibly easy to work with. Diligent with follow-up and super responsive. Special thanks to Dave Petty for his help and support! Highly recommend this dealership!

Great experience. Sales team was helpful and got me in the car I wanted

I unfortunately had a horrible experience having my vehicle serviced at Land Rover Encino. My Range Rover Sport had to be towed to their facility but 5 hours later they insisted they didn't have it. For nearly a day, I had no idea where my vehicle was. Eventually, someone was finally able to confirm that they did indeed have it. From that point on, it was a nightmare trying to get anyone on the phone. It would just ring and ring and eventually disconnect. There was no voicemail at their main service number and no way to get in touch with anyone. My service advisor finally reached out to say they were incredibly busy and wouldn't even be able to look at my car for 2 or 3 days. It took over a week to get my car repaired and every time I tried to call, it was almost impossible to get someone on the phone. I don't understand how they function as a business without all of their customers being completely enraged. I actually had to end up stopping at the facility in order to speak with someone because I could never get anyone on the phone. I eventually got a loaner (for the final day!) and only because I requested it; they never offered it. There were multiple other issues as well but I'm truncating things here for the sake of brevity. Everything about this experience was a botch job. I had a conversation with the service manager who was very apologetic and said he was working hard to fix the issues they are currently experiencing. However, he never offered to do anything to make it up to me other than a profuse apology. I love my Range Rover Sport but it has seriously made me question whether I want another one if it means continuing to experience this level of frustration and nonsense. When you pay a premium price for a product, you expect premium service. This was the opposite of that. NOTE: Updating this after the below response from the owner. You apologize "IF" there were any difficulties in communication? Did you not read my post? There were a tremendous amount of difficulties in communication! That was the point. And the irony is that you ask me to give you a call after I said multiple times that I could never get through on your phone system. Um, no thanks. I've already wasted enough time trying to get someone at Land Rover Encino on the phone. You have my name, and my number is in your system. If the general manager wants to speak to me, I'm around. You need to be the one making an effort to get things corrected, not me.

Friendly staff once/ if you're able to get a hold of them. Had to make several attempts though calls and emails to get an appt.. Unreturned phone calls. Requested a loaner car a week in advance and still wasn't given one because it wasn't recorded in the appt. To own a Range Rover and have to pay for an Uber to and from the dealership seems ridiculous The problem was never fix because it could not be duplicated so now I'm driving around waiting for the power steering to go out AGAIN only so I can bring it back in.

Dave Petty was great to work with and Fay made the purchase easy.

Excellent service I will recommend to everyone especially the salesperson his name is Pierre

Excellent reception, professional staff and great service.

Service department is unorganized. Overcharges!!! Told me about $$$$$ repairs. I declined. Went to a trusted mechanic. Said only a small amount on the list were legit.

My problem is with the service department here. I purchased a Range Rover sport about two years ago and the car had a major fuel injection problem that’s stopped on the freeway at least three times so the first time we took it to this dealer which is the place we leased the car and they kept us waiting for at least 4 hours during school day for my kids. Both kids missed school because the jackass service manager wouldn’t approve lending us another car. Anyhow the problem happened again few months later and we ended up taking it to another dealer to get fixed.

I was excited to buy a used Jeep,but after a few months of driving it. I noticed it shook when driving. I thought it was the tires. then after just two oil changes the dealer tells me I need new brakes. is it right to buy a vehicle for 25,000 and needs new brakes after 3 months of buying it? so it's been sitting in my driveway, then after pulling in with my work vehicle I noticed there were dents at the back part of the Jeep behind the spare tire, and after further inspection I noticed that the top has been repainted, the bumper has dents in it, and the spare tire show sign of it being hit. I also looked at the bottom of the vehicle and notice that the exhaust has dents on one side and has been welded back on. so I was sold my dream car, crashed for 25,000. I called the dealer to see if they could make it right, they asked me to leave a message for the sales supervisor and I've never got a call back. this has left me with a bad taste in my mouth because I know most likely they won't do anything to make it right.

Very friendly staff, Bobby Habibi, salesman is a great friend, and at your side, also Jackson and in finance Fay Aminian is very trustworthy. I will recommend them to all my friends and family.

The service is horrible. Not only do they not answer the phone, but when I am told I'd receive a call back, I don't. I've never had to deal with a dealership that has no care or regard for their customers. It's only been a week since I purchased my new car, and I am already regretting it. They are extremely understaffed and can't even pick up their phones. Not okay at all.

Poor customer service. I waited for hours because my car was misplaced.

Great staff honest and made the buying experience painless.

Had THE BEST experience with this dealership from first contact via the website w/ Dave Petty all the way until I drove off the lot w/ my brand new 2018 Disco Sport. I found the car online and made an inquiry via the contact option on the site. Dave called me within minutes and started working on a deal. I had NO idea it would be so easy and smooth. I was actually dreading the process. Dave made it so painless and very enjoyable. I had a few exchanges with Dave and the deal was done. What a relief! I came in signed a few forms with Dave and a few with the Finance Mgr, Fay who was also very pleasant. There was no hassle, no bullying, no intimidation just pure professionalism. I am so grateful for the experience and happy with my new Disco!

Had THE BEST experience with this dealership from first contact via the website w/ Dave Petty all the way until I drove off the lot w/ my brand new 2018 Disco Sport. I found the car online and made an inquiry via the contact option on the site. Dave called me within minutes and started working on a deal. I had NO idea it would be so easy and smooth. I was actually dreading the process. Dave made it so painless and very enjoyable. I had a few exchanges with Dave and the deal was done. What a relief! I came in signed a few forms with Dave and a few with the Finance Mgr, Fay who was also very pleasant. There was no hassle, no bullying, no intimidation just pure professionalism. I am so grateful for the experience and happy with my new Disco!

Bobby is excellent and very professional

This is a great dealership! I want to praise Armando Saenz (Assist. Service Manager). He really makes the service department hassle free. After having a couple minor issues with my 2017 Range Rover Evoque HSE Dynamic, Armando efficiently scheduled and ordered all parts, loaner and made a great friendly experience. At the dealership he was always very busy working and multi tasking. A great company is built off employees, so please take care of him! Land Rover is not typically known for exceptional service, So happy I had purchased my vehicle at this location. I had a horrible experiences at Beverly Hills Land Rover. Jesse Mason

After waiting months for my local (Seattle) Land Rover dealers to get a car with the specs I wanted, I started contacting dealers farther away to see what they had. I talked to 20+ dealers within 2000 miles. At Land Rover Encino, I dealt with Bill Carroll. He was helpful, sending me all the info I requested, kept in touch over a couple weeks but had absolutely no sales-pitch-y personality. I flew to LA, picked up the car and drove it home. Everyone there was friendly, polite and straightforward, which I greatly appreciate. I'd buy another Land Rover here without hesitation.

After waiting months for my local (Seattle) Land Rover dealers to get a car with the specs I wanted, I started contacting dealers farther away to see what they had. I talked to 20+ dealers within 2000 miles. At Land Rover Encino, I dealt with Bill Carroll. He was helpful, sending me all the info I requested, kept in touch over a couple weeks but had absolutely no sales-pitch-y personality. I flew to LA, picked up the car and drove it home. Everyone there was friendly, polite and straightforward, which I greatly appreciate. I'd buy another Land Rover here without hesitation.

It was an excellent experience. Pier was helpful and very attentive to our needs. We will refer anyone who is looking for a Range Rovet to Encino Land Rover

15800 ventura blvd

This location is very poor with follow up compared to Santa Monica and very deceptive with negotiations. Best to avoid this Encino location if you are looking for Range Rover or Jag. The sales manager Amir needs a class on diplomacy and ethics.

They are very nice but 2 1/2 hours for a scheduled oil change while I waited the whole time?

Your service rep. Edmund at Encino Land Rover is the best of the best. Besides his professionalism, he is super friendly, reassuring, prompt and more. Five stars all around for him and the dealership.

Purchasing the new Discovering was such a smooth experience. Berj was able to find the vehicle with all the options I asked for and when the time came to come in to sign paperwork, he had us in and out in less than an hour knowing we needed to get home to the kids. I will definitely go back to him again & again.

Could not be better....The service employees, the sales force, the check in and out, cashiers, managers and the overall cleanliness lead to an all around pleasant experience. Edmund is my service go to guy and he is the best of the best.....

Dave Petty and Al-"My man"-Deno were excellent to work with and made it as pleasurable as possible. It was my first time buying a Land Rover and after shopping around in San Diego, I didn't know what to expect. Some dealerships had judged me on appearance/email/age/situation (I have a baby face/bum look (but i can dress), my email is a "junkmail" one, and was in a rental, among other things). From the start, Mr. Petty respected that I didn't want to give my number out and only wanted to communicate through my burner email. I contacted them because I got an alert on cargurus app (recommend as well). The alert came before the car was even out of the garage. Their team (with Dave's off the clock help) was able to have it all ready before I made the drive up. Their prices were all "great value" per cargurus and from my research I knew. I am lucky to only be 2.5 hours away (with good traffic). I was willing to fly 1 way anywhere in the lower 48 to save some money and get a warranty! I didn't have a limit on miles in my app alert and they consistently had everybody beat with more of a selection than the 2 San Diego county dealerships. Since the vehicle is a 2017 and 7,500 - 30,000 (was 8700) my bank was able to finance me at a better rate. Well, they beat my bank by almost a whole point and gave me some time to see if my bank would compete. PLUS i get the factory warranty and certified pre-owned warranty. All around great experience and the process didn't take as long as normal. I couldn't have bought this car any sooner without their help and I couldn't be happier. I wanted comfort and a vehicle I can be happy with for years to come. I think I got it and I think I'll be back with friends soon. Thanks again! Sincerely, Dick

Armando Saenz is fabulous! I'm 73 and he may be the best Service Advisor I have ever had at ANY dealership. With only 20,000+ miles the check engine light went on and I called. Armando was immediately helpful setting an appointment, arranging for a loaner car and facilitating a weeks' process of installing a replacement engine. When you think of all the aggravation that could ensue from such an event and then realize how uneventful he made it you begin to appreciate a professional. Kudos to Armando and to Land Rover. You guys are great! Michael Greenberg P.S. This is my 4th Range Rover

We were happy overall dealing with this dealer. Car as promised .

Great service Jason our salesperson was awesome!!

Bill Carroll did an amazing job of picking up for a former teammate when he left the dealership. Bill kept me updated consistently on the status of my order from Feb through July, when my Rover arrived and he was very accommodating throughout the purchase process.

Had an incredibly positive experience at Land Rover Encino. I'm a Las Vegas resident and was shopping for a new Range Rover. Jason Morelock was quick to respond to all of my emails and calls even on his day off. Jason had the vehicle ready to go when we got in from the airport and we made it back to Vegas for a function later that evening. There were no surprises and everything was exactly as Jason had stated in our pre-travel communications. This is the best vehicle my wife and I have purchased and by far the most positive experience at a dealership.

Had an incredibly positive experience at Land Rover Encino. I'm a Las Vegas resident and was shopping for a new Range Rover. Jason Morelock was quick to respond to all of my emails and calls even on his day off. Jason had the vehicle ready to go when we got in from the airport and we made it back to Vegas for a function later that evening. There were no surprises and everything was exactly as Jason had stated in our pre-travel communications. This is the best vehicle my wife and I have purchased and by far the most positive experience at a dealership.

Love the service here. The staff is courteous and professional, and the service manager on my recent trip there was fabulous.

I booked a last minute appointment for my Range Rover autobiography for its first service, as soon as I entered the busy lot I was promptly given a parking spot by the employees outside. As I walked in I was greeted by a service technician and the cashier whose name I completely forgot but she is the nicest and she looks like Barbara Streisand, she asked if she could help me and I told her I was in for my first service, the place looked very busy with cars coming in and out and they were still able to take me in, service advisor sat me down and took all my info, told me the car was going to stay due to 2 recalls on the suspension, I agreed. I was quoted for just under $1,000 for the basic service. I was given a phone call the following day at noon telling me my car was ready for pick up, when I arrived I observed the car wash guys washing the cars with a brush (similar to the brushes at the coin car washes) i cringed because I know how hard the bristles can be on the paint, although the car wash is complementary perhaps next time I will request to not get washed because swirl marks look horrible and can only be fixed with a paint correction. Overall the customer service was Stupendous, they work fast and mind you it was +100f outside.

5 stars! Excellent customer service by Armando. He was professional and courteous.

Great expirience! We showed up about 30 minutes early, and Armando skipped his lunch so we don't have to wait. Above and beyond with providing transportation and keeping us informed on service progress. Trully appreciated!

Sales staff and salespeople are clueless and have no interest in making a sale. Very expensive.

Thank you. Excellent customer service from Fay and Mike. Highly Reccomended. Diana & Giorgio Melodia

Below average service at Service department at Land Rover of Encino. Slow, no loners present, went on Friday as per salesman and ended up driving back home as they did not take my car in claiming they were backed up. Why bring me in if so busy???? Careless avoidance of customers, is how I can describe the process where you can tell the staff is avoiding to notice your presence so they will not have to assist you. This is Land Rover dealership and not Hyundai people. I asked to have my car and engine washed, NEITHER was done. POOR SERVICE AT LAND ROVER OF ENCINO.

terrible service here. good luck trying to get an appointment for servicing your car.

I've always had a positive experience at this dealer. Their sales and service people are always on top of their game, attentive to your needs, and keep you updated with your vehicle's status. I've both purchased and had my Range Rover serviced at other dealerships and the experience was not even close. These guys are the best.

Horrible service!!! They do not respond or sender the phone. Have left 3 messages to schedule appointment to replace brakes. Wow.

Work was quick and high quality.

Sorry for the bad review but people must know that I owe a 2017 Range Rover Sport and since the purchase of the vehicle I have taken it to the dealership seven (7) times because the engine light, brake light, and other lights on the dash board. This vehicle is very nice but it's a nightmare taken it to the dealership every three months for the same reason and they can not fix it. The worst part of this story is that everytime my engine light comes on and I call the dealership they want to schedule me an appointment two weeks after, how can I have my car with the engine light or brakes light on and drive it like that, don't they know that apart from putting myself in danger i might be ruin the vehicle engine. Anyways, every time i call to take the vehicle for emergency service they never want to give me a loaners, and give me this big attitude over the phone, how can we pay so.much money for a vehicle and treated like our bussiness doesnt matter. I usually take my car for emergency service anyways and whoever the service advice is he always tries to accommodate us in a loaners, why can't this company be more professional and responsible toward its vehicles, stay away from this dealer I dont want to say Land Rover because maybe it's just the Encino Land Rover dealer with the bad reputation. Some sale representatives, and Service representatives feel like they are doing us a favor, pls. Customers are the ones that produce their pay check, think about it. If there is no clients yo buy or cars to serve there would be no bussiness. Someone pls. Do something about this dealership customer service, customers deserve better treatment for all the money the vehicle cost, even Honda and Toyota have a better bussiness service, that's ridiculous Land Rover.

Jaxson and Eric gave me the best service. After my lease is up, I’ll get another car through them.

Great customer service!!! Super friendly, and helpful!

Marisa Diament was just amazing and I really appreciate all her hard work getting this deal done! Furthermore, just love my New Rov....

They tried to add $10k over asking for a 2018 Range Rover. They must have thought I was an idiot because these cars are not even being sold for sticker. Keep your overpriced car! Will NEVER go back here and recommend you don't go either.

Nice $$ good care of nice customer service...

Awful customer service and sales people. Arrogant and rude. They should be reminded that without customers, they have to close shop and go home.

Don't go here! They will waste your time and in the end will add some market adjustment once you like one or other car. So i went to this dealership because of friend recommendation. I am a BMW guy but my wife wanted a more luxury SUV, went here 1st day, test drove couple models for 86k$ 99k$ and 107k$, sales guy was very nice and spent time with me as need. I went back home that day because i could not decide what i want. Being called every fay and spammed with emails i chose a car on the website for 99k$, guess what? I liked, it was black with nice interior that almost stole my heart. We went to discuss the prices and i was counting the lease will be approx 1500-1600$ per month, but i wasn't! Without letting me know they added 10k over and i was blown that manager tried to lie about over msrp when i asked why it comes to 120k, he said this tax added some fees until i saw the paper showing him the 10k add. In the end he told me this is a limited edition car and they need to do that because i am first time buyer on Range Rover, hahahahs, really? I drive my 6 series and X5M that was more expensive and this is how you treat first time buyer? Hmm...i don't think this will attract new customers, shame on you

Great customer service. Raul helped me with my regular service early on a Saturday, and he was very helpful and friendly. Even the receptionist was great and had them wash my car when I came to pick it up. Very glad this place is close to home.

Easy, thought I received very good value from a mature experience staff

My experience with Nina G was excellent. She was very friendly, helpful, and honest. She was extremely easy to work with. Very friendly dealership, will definitely recommend. The process of their leasing was very quick. I had a great experience here. Thank you Nina!

I went to the dealership excited to test drive a 2018 Discovery. They were able to find a lesser equipped version to test, sure, cool. Not enough gas in the tank, fine. Can't locate the keys to the adjacent cars to move them out of the way and drive a trim level very close to the $80k version that I actually want. Sorry, no test drive today I guess. That was the single worst customer service experience I've ever had car shopping.

I went to the dealership excited to test drive a 2018 Discovery. They were able to find a lesser equipped version to test, sure, cool. Not enough gas in the tank, fine. Can't locate the keys to the adjacent cars to move them out of the way and drive a trim level very close to the $80k version that I actually want. Sorry, no test drive today I guess. That was the single worst customer service experience I've ever had car shopping.

Excellent, professional, efficient! Marisa Diament is an absolute pleasure to deal with, transaction was smooth and seamless! Email her!

Excessive congestion of service and sales traffic.

They are expensive for brakes compared o other dealershps. You have to bring it to the attention of the service manager to negotiate a fair price

Service adviser, Charlie did a fantastic job making sure I was completely satisfied with how my Range Rover Sport car was serviced. I will always come back to Land Rover Encino to purchase my future vehicles, get service and recommend the dealership to my friends due to Charlie's true understanding of what excellent customer service is.

Armando at the service was extremely knowledgeable and easy to deal with. 100% recommend this place to all my family and friends

My service guy Armando is the best. I really value the entire team for taking good care of my car

Nice Land Rover Dealer very good Service

These guys always attentive and friendly. I won’t take my car to any other dealer for service.

Armando always provides perfect service.

I was extremely happy with my experience at Land Rover Encino. We ended up leasing a new Velar--and I would absolutely go back to them in a heartbeat. Marisa was an amazing salesperson that, even though she was extremely busy, always made us feel like she had time for us and really listed to what we wanted. Narek stepped in to assist as well--and the process was extremely smooth with him too! Not only did we get the best trade in for our old SUV--we also got the strongest deal of any dealership out there. MOST IMPORTANTLY though: I always felt like Land Rover Encino was working to earn my business. They wanted to make it happen--much more so than the dealer close to my home on the other side of the hill. That place couldn't care less about my business--I'll be recommending anyone I know come see Marisa and Narek at Land Rover Encino!

You loose connection when you try picking up your vehicle after the repair I waited 30 min to get my car back after it was ready! Somehow they brought it back!!!

Great service, great people; Keep up the good work.

Charlie, has great customer service and took care of us to the utmost. I was very pleased with my experience I had and will truly come back to service my vehicle.

My husband and I have been here many times but were pleasantly surprised at how easy this Range Rover sale was by dealing with salesman Nate Mcleod-looking forward to seeing him in a few months when we will be ready to buy a new Aston Martin DB11-

I bought a GLS550 yesterday. I drove from Sacramento to Encino to pick it up. Everyone I dealt with was great. Great service from Marisa. However the signing process took 2 hours and the price was set before hand. Then after the deal is done I find out there is one key without the remote start for the vehicle. $73k for a higher end with one key had me leaving on a sour note.

Had a great experience! Mindaugas was our salesman, very helpful and took care of everything we needed. Traded in our older vehicle, walked away very happy. Thanks again

I have a service agreement with AutoNation so I can take my Toyota Avalon to any one of their dealerships for service. Since Land Rover is the closest to my home, I took my car their for it's regular service. The folks were super friendly and professional. Since they needed to go get the oil filter for my car, they got an Uber for me to take me home...and then picked me up when my car was ready. My car was spotless when I picked it up. They let me know I needed new back tires and suggested I get them soon. I appreciate a place that is helpful. I will def be taking my car their for service again!

I dropped my car off and had service done with Edmond Yadegar. The service I received from him was impeccable. I've been to many dealerships and never have I received such flawless service. Although his task is not the easiest, he remains calm, respectful, and positive through out the process. To be honest, I've had bad experiences perviously, however this was the complete opposite. Thank you for everything.

Went in on Saturday for an oil change and recall on my 2012 Land Rover HSE and Raul was amazing. He was attentive, courteous and outstanding. He understood that I am woman and not that savvy about Range Rovers. He was helpful and amazing. They even provided Uber service. RAUL BOROHQUEZ IS THE MAN!!!

My experience from the moment I walked in was great. Melvin approached me as soon as I walked in the door. I arrived there around 4pm and I did not leave the dealership until almost 12am! Talk about fantastic sales service and customer service. He spent hours with me trying to find the perfect car for me, we went to several other lots just to find the right one. Him and his manager Chris worked with me as much as they could, I needed a night to think about it so I didn’t lease it that night & he was so kind and still wasn’t upset that we spent all that time. I came back the next morning and leased the vehicle and I must say I’m so happy with it! I feel bad because Land Rover customer service called me to do a survey & at the time I did have small technical issues with the car (not involving Melvin or the sales team AT ALL) & I believe the person taking the survey someone made it as though it fell on Melvin which I feel awful about :( because he’s been beyond amazing, even after the lease of my car he has checked on me and if I’m happy with the vehicle. So this is to confirm that Melvin is amazing. He, Chris and Dino provided me with the best service and I would recommend this dealer and team to everyone to come and make a purchase or lease! I’m in love with my 2018 Range Rover Velar! Thanks Melvin.

My gf purchased her Range Rover Sport Sept 2, 2017, and it malfunctioned a week later, at which point the service dept took it for 15 days. The agreement that we made was that she would be reimbursed her first months payment after making it. I have been calling twice a week since that day, and my gf has been making her payments on time, yet still no call back or reimbursement. Land Rover Encino, for your clients to spend so much money on your cars, you guys should really be better at customer service and keeping to your agreements. Jason, from sales helped out and answered each and every text trying to help, but neither Sam (old service mgr) or Fadi (new service mgr) have helped whatsoever. I think we'll go to Mercedes or BMW next time. They're friendly and did what they agree to do.

Parts department was great

I had a pleasant experience. He was very polite and professional.

This review is for the service department. I recently took my car in for a diagnosis and repair. Midway through that process, I received a call from a service writer stating Alan had put a hold on things because of a outstanding RO. Fast forward a couple days, I reached out to Alan to resolve the issue. The RO was supposedly from April 2017. I been to the dealer 5+ times since then and nothing has come up. His response was someone on his end dropped the ball however I'm responsible. After some back and forth, Alan agreed to dissolve the balance and told me Lexus of Thousand Oaks is in business to make money and my business was no longer welcomed there. Take note i've had several services done there, one being $3,000 alone. It's amazing that someone on his side made a clerical error and he passed that burden on to a loyal customer of the dealer and the Lexus brand. I am insulted, embarrassed and sad about the situation and based on that, I'll have to sever ties with Lexus as a whole.

Raj was great to work with, and got me exactly what I wanted. I highly recommend the good people in Encino.

I recently left a review giving this dealership 5 stars but since my last visit I unfortunately need to change my review because people need to know how inattentive the service department is. I attempted to schedule my service, which took 3 hours to get through to speaking to someone. After my tire was replaced we noticed that the rim was scratched, for the second time at this dealership. The service advisor was not helpful at all, he even told me that it was probably my fault that it was scratched. When I tried to get in touch with the service director to tell him about my experience, he never called me back. I left several voicemails and called numerous times, I still haven’t heard back. I would take my business to another dealership if I could.

Stew! Professional and friendly! Great customer service until satisfaction!

We just bought a Land Rover Discovery from here, and couldn't be happier with our purchase! The whole experience was great: friendly, fast, informative, and low-pressure. This is the first time buying a car that I really felt like the dealer did EVERYTHING to get us the car we wanted at a great price! Go see Melvin and the team there, they'll hook you up!

I’m so in love with my Range Rover, this is definitely is my dream car. I had a wonderful experience at Range Rover Encino, everyone was very helpful and courteous.

It was the best car buying experience I’ve ever had . Narek was very helpful He knew exactly what we wanted . He was very polite and very patient. I highly recommend him to anyone that wants to buy a Land Rover is rangrover . Thank you Narek! Pogos and marine

Unimpressed with the level of service

Good dealership

It was so bad Nobody cares about you

I had a few questions before buying so I came into the Encino dealer. Waited about 15 minutes before someone asked if I needed help. They called a sales person, but no one showed up. Waited another 15 minutes before leaving. After all the research I did in deciding what to go with, in this case the Sport, the one thing I didn't consider was the type of service you get from Land Rover. It's disappointing to say the least.

All good. Representative was very polite and efficient. Any and all issues were addressed and taken care of.

The worst dealership I've ever worked with. I got my rang rover on March. The second key was missing, Victor, the sales rep who was very patience until the moment I signed the lease agreement, told me a story that he has to leave a second later and that he will call me the next day for training and setting up the account with my phone etc. I was chasing him for months, he didn't answer my calls,, few month later I showed up at the dealership and they set up the key. He promised again that someone will contact me tomorrow, same bullsh**t, of course no one did and he didnt answer my calls. VICTOR is the worst rep I ever met. I tried to call the GM, left few messages, didn't get a respond, so I Posted review on Google, they replied and asked me to call again (of course they didn't bother to call me) I called again few times, of course no answer or respond. Just had a flat tire, call them since it's covered with my extra warranty I purchased, they told me they are busy and I should come on Monday. I asked to speak to a manager, they said they all left (Friday 3pm). Also, Victor didn't setup the roadside assistance button so I had to call AAA and not use Land rover. They don't give a damn about the customers, a second after they buy a car. STAY AWay!

very nice dealer, i made an appt. for my new range rover sport super charge with encino range rover

The salesmen were very friendly and spent a good deal of time explaining and showing us different models and prices. We are very happy with our experience. Thank you Encino Land Rover!

Mike was a gem. I'm a recent transplant from NY and was in desperate need of a vehicle. I didn't make an appointment and eagerly stopped by the dealership at 10am on a Saturday, ready to purchase my dream car. Surprise, surprise...no one would ask me if I needed any help! Mike saw me, approached and not only asked me if I needed help...but answered every question, allowed me to test drive several different cars and made a sale. I'm obsessed with my Range Rover and am so thankful for Mike's service.

Worst service. Dealt with Marissa. They will have u wait for 8 long hours coz they couldn’t get the right sales tax. 😱 I guess going extra mile is too much for them. After that they will let u know after u waiting for 8 hours that the car u like has been sold. What kind of service is that?!

Friendly work environment and great amenities!

Great experience- had the pleasure of working with Marty to find the right car for the right price. He was very knowledgeable and patient as I reviewed all my options and asked questions. He knew a lot about the cars he showed me but was not pushy. The overall service was great and it motivated me to make the decision to lease my car from this dealership without hesitation.

I brought my Evouqe in for it's yearly service and was in and out within two hours, plus it was beautifully washed. Mario is my technician and he always takes excellent care of me whenever I come in or even if I have a question over the phone. My experience has always been positive. My car is three years old and I couldn't be happier with my choice.

Tony was an amazing salesman and went above and beyond to help us get the vehicle we wanted.

We are new to the area and needed service on our RR. Edmund was terrific and very professional. The service went very smoothly.

Recently I brought my Sport into the service department at Land Rover Encino for its annual tune up and a round of breaks and they were great! They were quick, efficient, and courteous. No hassles, just in and out.

Our salesperson, Stu, was incredibly helpful. He went out of his way to find us the perfect car for our family. We are glad we had him as our salesperson.

Our salesperson, Stu, was incredibly helpful. He went out of his way to find the perfect car for our family. We are very appreciative and love our new discovery sport.

Our salesperson Arsalan was one of a kind! He was kind and very attentive to all my needs. He found me the perfect car and was able to give me everything I had asked for. The whole experience was amazing and highly recommend Land Rover Encino and my friend Arsalan to anyone looking for a new car.

I really appreciate how they are dealing with new customer, i got explanations to most of them which i asked for. Overall pretty satisfied with experience in buying a new car with them. Special thanks with Melvin who is sales rep. who guide and treated me throughout the buying process.

It is my second Range Rover I bought there. My second experience was very disappointing . My new car wasn’t handed over as promised and no one of their team ever followed up to fix it. I wouldn’t go back. When you spend that much money on a car you deserve excellent service.

excellent service and follow up make for a great dealership

Service was very disappointing. Car wasn?t handed over as promised. No one from their team ever followed up.

Mario my service representative is fantastic as are the cashier and support staff inside the sales office. The repairs needed were carried out except my car was returned completely empty of gas and the squeak in one of the pillars returned shortly after I got the car back even though they tried fixing it with new clips. I have to bring the car back next week to take care of the squeak again. Mario immediately noted the problem and will set up a loaner car for me next week.

Red Rover, Red Rover, fixed my Land Rover

One of the worst experiences I've had servicing my Range Rover. They made an apt with me for Tuesday morning and mentioned they didn't have any loaners but that shouldn't be a problem if I just needed an inspection. After bringing it in Tuesday, they said they'd need to keep it till Wednesday but they'd call me Wednesday morning with all the info. Wednesday afternoon comes along and after 2 phone calls to Land Rover, I still Hadn't heard from them. When I finally got a call back, they said they wouldn't get around to it till Thursday and they still didn't have any loaners! They failed to mention they were three days behind on all services when I made the apt, or dropped my car off. I lost multiple business transactions not having a vehicle for 2 days now to only have to bring it in to another location once more to do the job they failed to. This is not the type of service you expect when buying a luxury brand.

I had the best experience at Landrover Encino. Marisa is the best Salesperson in cars I've ever dealt with. Smart, quick, very knowledgible, attentive to details and really did her best to get me into my new Range Rover!! Very happy with my leasing experience, I highly recommend her and the dealership. Entire staff was great!

My initial experience with this dealership was quite positive. However, my feelings have changed. About 10 days after leasing my Land Rover Evoque, I noticed that the vehicle was consuming quite a lot of gas. According to the sticker, the vehicle should get 21 MPG city driving. I brought it to the attention of the sales person, who got the Service Manager involved. This manager told me that I should be happy with 12.5 MPG. He didn't offer to put the vehicle in the shop and take a closer look, in the event that there a problem with it. After the conversation with the Service Manager, the salesman advised me that he would have the GM of the dealership contact me. That never happened. I also complained to the sales person that there was no garage opener remote attached to the mirror as in the previous vehicles that I owned. The sales person didn't have an answer but he would get back to me. He never did. I contacted him again with this same issue and he told me that he'll be getting training of a new app from Land Rover, which would address this issue. Once again, I never heard from this sales person. This dealership is part of the Auto Nation dealership family. Be aware people before you consider purchasing or leasing a vehicle from these people.

바비~ 아저씨 너무쿨~ 하고 차싸게주심~Bobby ~Good!!!

Outstanding salesperson Marisa made the experience easy. She was knowledgeable and NOT pushy, and when she didn't know a technical answer she sought help. Amir expertly showed me all the functionality of the car. Excellent experience, Love my Evoque.

Bobby Habibi (sales associate) provided the best customer service. He went over everything taught me everything with detail about my new vehicle made sure I was extremely comfortable before I drove away from the dealer thank you Bobby ...

Excellent service and huge inventory

If you have time go somewhere else for shopping for your Range Rover. I spent $145K to purchase a Land Rover Range Rover (LWB), over all had very bad experience. Starting from the salesman to sales manager to the car wash guys. All they care about is sell, somehow to sell the car to you. After the docs were signed they simply washed my car instead of detailing it. I called Saturday asked the sales rep if I should come in so I can pick up the car. He said sure come in an hour because He’s little busy. I went to the store after an hour the sales man is no where to be found. When I contacted him to let him know we’re here to get the car, he said he will be here shortly. Half an hour gone by, texted him again, he said he is in a different lot moving cars, he won’t be here for at least another hour. What really pissed me off is that, apparently he had two more customers ahead of me to sign docs (why wouldn’t you tell me that in the first place when I called). So I left. He texted me on Sunday to let me know, my docs are all ready, only thing I have to do is go and sign the docs and pick up the car. He’s putting the car in for detailing. I went there at 11:45 PM, waited till 4 PM to finally sign my docs and get the car. My pregnant wife had no food until that time. When I received the car, I opened the door, the rubbers on the door was dirty, I told the sales man, he goes it’s Range Rover, heavy car that’s why. I looked around the car, it was dirty all around. I have received way better service at the Audi when I bought my Q7, and it’s a little more than a fraction of this Range Rover I purchased. Seriously, go somewhere else because these guys all they want to do is to sell the car to you, oh ya, no discount. Other dealership will offer you 3/4 times more discount than this store.

If you have time go somewhere else for shopping for your Range Rover. I spent $145K to purchase a Land Rover Range Rover (LWB), over all had very bad experience. Starting from the salesman to sales manager to the car wash guys. All they care about is sell, somehow to sell the car to you. After the docs were signed they simply washed my car instead of detailing it. I called Saturday asked the sales rep if I should come in so I can pick up the car. He said sure come in an hour because He’s little busy. I went to the store after an hour the sales man is no where to be found. When I contacted him to let him know we’re here to get the car, he said he will be here shortly. Half an hour gone by, texted him again, he said he is in a different lot moving cars, he won’t be here for at least another hour. What really pissed me off is that, apparently he had two more customers ahead of me to sign docs (why wouldn’t you tell me that in the first place when I called). So I left. He texted me on Sunday to let me know, my docs are all ready, only thing I have to do is go and sign the docs and pick up the car. He’s putting the car in for detailing. I went there at 11:45 PM, waited till 4 PM to finally sign my docs and get the car. My pregnant wife had no food until that time. When I received the car, I opened the door, the rubbers on the door was dirty, I told the sales man, he goes it’s Range Rover, heavy car that’s why. I looked around the car, it was dirty all around. I have received way better service at the Audi when I bought my Q7, and it’s a little more than a fraction of this Range Rover I purchased. Seriously, go somewhere else because these guys all they want to do is to sell the car to you, oh ya, no discount. Other dealership will offer you 3/4 times more discount than this store.

I am so happy and satisfied with my experience with LR Encino (special shoutout and thanks to Aldino and Chris). They made my purchase process quick and painless as I had been previously screwed over by a dealership in my state. I am halfway across the country, and I would certainly recommend doing business with them as they know what they are doing for sure! I am so happy with my new Evoque :D

Great Experience!

I bought my first ever Range Rover through Encino. My man Bobby Habibi was simply amazing. I cannot say enough about the excellent service I have received from Bobby, funny and willing to go above and beyond to address my requests or concerns. He always had an answer for me. I knew what car I wanted and the deal I wanted so my man Bobby got it done. NO gimmicks, NO hassle, NO additional BS, just straight to the point. Place has an extremely friendly vibe also with everyone smiling that passes by you. Thank you Range Rover Encino and my man Habibi.

Great Customer Service!

Everyone at the dealership was extremely helpful and friendly.

great service, great advisor, seriously

Best car buying experience I've ever had! Narek is the best! He made everything easy and smooth! He totally knows his stuff and found me the exact car I wanted! Thanks Narek! I'll definitely be back!!!

Very unprofessional and not great customer service

Communicated via text with John. I told him I was on my way and to have the cars ready for me as I was coming closer to closing time. Stuck in 2hr traffic with my 7yo. Got to the dealership at 5p & nothing was ready & we still had to look thru their list of cars online! I could have done that at home! To top it all, he was back & forth with me & another buyer. 4hrs of nothing! My son & I left at 9p hoping to drive home in a new car. Complete waste waste waste of my time! (& gas money!) My son was hungry, I was extremely annoyed & we didn't get home til 1030 way pass my son's bedtime! Stupid of me to have believed he had everything all set up & ready to go!

So easy to work with. I worked with Stuart Miller. Stuart worked hard to find the exact vehicle I wanted. I looked at the car options online then Stuart and I had a discussion. Stuart worked with me so I could do most of the selection online. Land Rover Encino totally adapted to my time restrictions. Best car buying experience I have had and I highly recommend this dealership. Love my Land Rover Discovery.

Amazing service and dealership. I will definitely recommend it to friends and Family.

The sales person did not even bother himself to be nice with the customer and give us a test drive. His name was bijan . As a customer , I am never walking into that dealer again, and I recommend you to find a better dealer and save yourself some time.

Thank you for all of your service From Sharona& siyamak Yasharim

I had a great car-shopping experience at Land Rover Encino!! I highly recommend this dealership!!

Arsalan is the best. He greeted me with kindness and sincerity and made me feel at home. His kind demeanor and wealth of knowledge made the choice clear for me to pick Land Rover Encino for my purchase of my next suv. Thank you! Will be referring my coleagues and friends to come see him for their next purchase as well!

See Armando in service! He is the best and will go out of his way to ensure everything goes smoothly....

We had an excellent experience at Land Rover Encino thank you Mike's for all your help we love the car

Short and sweet: the care and responsiveness I received from Encino Land Rover was one of the best purchasing experiences I have ever received...and I bought a used Land Rover...I brought it back for a minor issue and they treated me like they knew me and liked me; they didn't equivocate or dither or attempt to double talk me- they got me into their service dept. pronto and corrected a minor issue and even called me back when I missed the first mesg. they left...everyone - and I mean that literally - was professional and courteous. Their attention to detail is for real, and their performance is serious. I mean every word and honestly wish a lot more places of business would adopt their actions - a lot of places talk the talk but very few walk the walk. Thank you Encino Land Rover.

Cool

Great bunch of people and inventory

Great service with attention to detail. Michael our salesman made us feel welcomed and really was understanding about our budget and provided us with the appropriate choices. At the end of the day left dealership with a great car, a great feeling, and a high level of confidence in our purchase.

Excellent service. I highly recommend Land Rover Encino.

Great service, great people; Keep up the good work. Ask for Bobby if you want a new Range Rover!

We recently purchased a Range Rover at Land Rover Encino. I found the car online and contacted the dealership from the San Francisco Bay Area (300 miles away). The internet sales manger BiJan was extremely professional and helpful. Everything went exactly as he said it would including the trade in of our current 2012 Range Rover. After driving 300 miles to the unknown it was a very pleasant surprise that everything was handled professionally, quickly and exactly as expected from our conversation the day before I highly recommend BiJan and this dealership

Great experience! Aaron was very helpful and patient wit us. Love our new car! Thanks,

It was so bad that I am actually going to drive 30miles out of my way to go to Land Rover Pasadena. I had an appointment for a scheduled mandatory yearly service- how bad could they possibly mess that up? It should have been an hour apt. Two days later I get my car back- despite my appointment they lost the car and then couldn't get to it and then double charged me on a few things and I ended up paying because going back and asking them to correct their mistake (again) would be another several hour time suck. They are so unorganized and unapologetic about it. I highly recommend you find a different shop if you value your time or your money.

I had an unbelievable experience at Land Rover Encino. Salesman Bobby Habib made the purchase of my new car easy and painless. I was in and out of there in under three hours which is sometimes unheard of. I would definitely recommend (and have already) Land Rover Encino and Bobby Habib to friends and family. Heck, even to people I don't know.

As a lot of you are aware car buying is not the most pleasant experience. That is so not true anymore. Charles at Thousand Oaks Lexus makes it a very enjoyable experience. He is knowledgeable he is a professional he explains things thoroughly. I was truly thinking of getting a whole different car other than Lexus but because of Charles and the service that I get here I can't and will not go to another dealership. You won't be sorry if you contact Charles!!!!!!!! I can't wait to get my third Lexus from him!!!!

Came in to test drive and ended up leaving with an awesome 2017 Evoque. I love my car!

Although today we will be receiving our pre-certified Range Rover HSE via transport service, which only has 14,000 miles, we had the worst experience with the customer service from the Encino Dealership. We first began purchasing our vehicle back on June 30th. The salesman tried to help us but apparently the used car sales manager did not feel our sale was very important. It took him 5 days before our credit application was even submitted to the bank. Then another week before we even received the paperwork from a local notary. The worst part was that no one would answer the phone when I called the dealership over several days, and even when we left voicemail messages, or the sales manager was given a hand written message asking him to call me. This happened from the very beginning. For four days all I needed to know was the exact date the vehicle would be delivered, HE NEVER RETURNED MY CALL. In addition it's been over a week and I have yet to receive the sales paperwork and my warranty. They need to work on their customer service skills. If it had not been for the fact that the Range Rover only had 14,000 miles, I would have walked away from buying from the encino Range Rover dealership the very first day.

I bought a car 4 month ago, since then I had to chase Victor, the sales rep to explain to me about the car, to get the second key, he didn't answer my calls and I had to drive there to take care of things, twice. I left two voice mails to the GM, Chris, and didn't get any respond. Right after I signed the deal, $100k car, the sales rep just ignored me. I told him show me about the car, it was 9:45pm but he said he had to go and visit his mother in the hospital, and someone will come to my house on friday to show me about the car, i been chasing then since then. When he accecidantly answered my call he said he will call me back in 5 minutes and of course he didn't and didn't answer my phone calls since. Victor is the worst sales rep I ever worked with in any dealership ever.

I recently purchased a 2017 Lexus RX 350 PAUL VALLIS , internet sales manager at Lexus of Thousand Oaks was simply outstanding . Having purchased over a dozen new vehicles in the past including a couple of Lexus at other dealers , Paul provided the best , most professional purchase experience ever. He's a rare gem, a real asset to Lexus of Thousand Oaks and a person whom Lexus Corporate should try to study his best practices to emulate and implement at Lexus dealerships worldwide. Julie Kobayashi, the delivery specialist was also truly outstanding. She took the time to clearly explain the features of the new car and made sure it was clearly understood. She described so many new features I did not know even existed. She's a true professional. Keep up the amazing work Paul & Julie ! Highest possible recommendation for Lexus of Thousand Oaks !!!

My sales person Marisa was absolutely fantastic - perfect - she was super responsive, knowledgeable and helpful.

Jason Morelock was my salesman and the process was professional, courteous, streamlined and a pleasure. I would recommend the dealership to anyone in the market for buying or leasing a car.

As always, my service experience at Land Rover Encino was perfect. My service adviser Sam is great. My loaner vehicle was an Evoque which was fun to try out. But I will stay with my LR4, then move on in a few years to the new Discovery

I cannot say enough great things about our new favorite dealership and the outstanding service we experienced during our recent purchase. Our huge thanks to Victor for expediting the process from the moment we walked in to the moment we drove off in our new Range! His professionalism and expertise was very apparent and much appreciated. Special thanks also goes to Stew and Faye who we had the pleasure of chatting with as well. Great team members all around!

stew was a very good salesman. I wasn't happy with the customer service in the beginning but by the end of the whole process things got better.

It's been a very good experience at Land Rover Encino. I am happy with my 2016 Discovery Sport, and the dealership sales and service experience. I bought the maintenance package when I leased my vehicle and every service visit has been covered 100%. They gave a me a loaner vehicle so there was next to no waiting time. The people there are friendly, easygoing, and provide a hassle free experience.

Mike Melidonian Land Rover Encino was amazing I've been buying cars for the past 30 years in Los Angeles and I've never experienced such a quick honest and straightforward guy thank you Mike.

Overall satisfaction was excellent...Worked very hard to find the car we wanted!

My experience with Land Rover Encino was beautiful! From the moment I first spoke on the phone with my sales guy Steve Miller simply inquiring about a car until 4 weeks later my purchase.

Our experience was wonderful. Very comfortable and relaxed hassle free.

Sam was knowledgeable honest and professional. I will always bring my vehicle here?

I was very satisfied with the people who helped me. They went out of their way to be pleasant and helpful.

Mario Garcia is the best service advisor. I have had the best experience every time I had to take my car in. Always punctual and treats his customers with respect.

We are very happy with our new car. The dealership was wonderful and they did everything in their power to help us make the deal . Very friendly and warm environment

Land Rover Encino has the most friendly and best service of any car dealer that I have dealt with. I highly recommend their service as they take their time to figure out the issue and they are sure to fix the issue so you don't have to return with the same issue. Mario Garcia is an excellent service advisor.

Love our Sales dealer the experience was great. Anthony was great to work with would recommend him to friends.

Jason was the best. He made the process easy and comfortable. Kris gave me the best deal in town.

Shocks/suspension suddenly collapsed. Land Rover Encino were able to book me straight in, repair the damage under warranty, and return my car within a few hours

Thank you for all your help. Always appreciated.

Sam is very professional. He is great with follow up and returning phone calls. He does his very best to accommodate your situation. He is a jewel to work with! Keep up the awesomeness Sam!!!

Great customer service and amazing sales personnel. Mike M. did a great job!

From the friendly and professional personnel to the pristine showroom, comfy waiting area, spotless service department, knowledgeable sales reps makes Landrover Encino a superb experience. Ask for Tony Eston if you want a pro sales rep. He treated me with the utmost respect and makes buying a Rover an easy and comfortable experience. Kudos to Landrover Encino!!! 5 star all the way.

Very sweet and respectful, and he made sure everything got fixed.

Every time I come here it's the same. Bad follow up. Bad customer service. Car comes back dirty.

Went for regular service, Armando was very nice & helpful, I got in/out quickly to d/o & to p/u. My only 1star-issue is cost, wish Land Rover was more competitive re: service/parts, much more than nearby independent to do same & use Rover parts if/when needed.

Stewart went above and beyond in helping us with the purchase of our new Range Rover. Thanks a Million !

Easy processing, good car selection and friendly salesperson/manager. Thanks I'm happy with my Rover.

Ask for Edmond in the service department if you want attention and service. Land Rover Encino is the go to location for purchasing and service. I know I'm in good hands with Dino and Edmond.

I'd recommend Eric Sabre with Range Rover to anyone looking for a car. Was very patient with all my questions threw out the whole experience. Not the usual car salesman trying to push you into a deal. Very happy with the Car and the service. Thanks guys

It was great. My process went really smooth thanks to Range Rover Encino. Sudhir Sood and Bobby habibi were super helpful and and made buying my car even more exciting. It's my first Range Rover and look forward dealing with them in the future.

good experience. i would recommend for family of friend

Purchased a used vehicle from Land Rover of Encino and had a great experience. My sales associate Bobbi was fantastic. He is knowledge and there was no pressure, no haggling and most important no surprises! The whole process was smooth, easy and quick. I recommend this dealer and Bobbi Habibi.

Thanks Eric. Great service. Great cars. Highly recommend.

Great service , very patient Goo customer care I think I got a good deal

No pressure easy buying process, very efficient and freindly. Salesman Alex delivered five star service.

Excellent, profeasional and high class service provided by Bahram Bobby Habibi. WOW

Sam Aslanian helped me and he is the best from the service center I have ever worked, a no BS kind of guy. Very fast and helpful. My only complaint is that Land Rover charges at least double what I can pay a shop down the street to do the exact same work using all Rover parts so I have Rover do whatever us under warranty and do the rest down the street. I wish Rover would be more competitive with its service and parts.

Eric sabre was one of the best salesman I have ever met!! He found us our car right away and was quick and polite and made our car buying easy. We will for sure go to him for our next purchase. Go to encino Range Rover and ask for Eric !!

Edmond was fantastic in supervising the repair on our car- I give him the highest praise for a job well done

excellent service.....very pleased with service performed

The buying experience was great and I hate buying cars

My visits to The dealer have always been excellent ! Different to the Land Rover dealer of Pasadena

The quality of work done was good. My only complaint, and the reason for the loss of a star is the fact they let me drive away from the dealership with the hood unlatched. This caused a bit of a shock once we got up to speed on the freeway. Aside from this, the service was good.

GOOD EXPERIENCE IN BUYING A NEW CAR. SALES PERSON AND MANAGER WERE VERY EASY TO WORK WITH. OVERALL A GREAT EXPIRENCE

I had a good experience purchasing my 2017 range rover from this dealership

It took almost two weeks to finish my car and one of those weeks there was no loaner available. Sam is great and I highly recommend him, but the attention to work done on my car was not good. I lay in bed every morning and evening to my horn going odd because the hood latch was not fixed. The part was out of stock I learned when I came to pick up my car. My car was not properly waxed and I asked that it be tested with wax to see if there was paint damage, so I had to wax it myself to see that the paint wasn't damaged. When I picked up the car I was told the car wasn't waxed or cleaned like I wanted because there was damage on the hood , there is not but rather it needed to just be waxed out. I think they are too overbooked and need to pay a bit closer attention to each car. My car alarm has gone off everyday since I had the car back and I should've been given a opportunity to order the necessary part. Rather the day I picked it up I was told the hood latches were out of stock? Sam is great but I think he's got too many clients.

Sam is really the best at what he does. I've worked with multiple service advisers and he is by far the best at what he does and most importantly a good human being!

The first service I had to have on my 2016 Range Rover Sport. The process was easy, thorough and efficient.

I've been going to this dealership for 20 years. David Schmidt and Dino were wonderful. They gave me the most amazing deal on the supercharged Range Rover. So happy with my new car. :)

This was our first time buying a Range Rover and had a fantastic experience with Victor our sales Rep; Fay in Finance and Mario in service. They treated us with outmost respect from beginning to the end. Great Job!!

Best customer service/ Best advisor: Edmond Yadegar was very knowledgeable, professional, and experienced.

I have been a long time Range Rover owner and I have purchased my lady 2 from Bejiian at Encino. I love working with him.

Bobby Habibi was my salesman and I would definitely recommend his service to all my friends. He was very knowledgeable and helpful in all the aspects of the process. He is the best!

Rajitha was excellent Very professional It was a very easy painless experience and we got the cat we wanted at an excellent deal. Thank you!

Armando at the encino lanrovet dealership was so wonderful to work with. He was friendly, fast, listened to all my car problems and got the job done right on time.

Bought a pre ownned rang from Newport Beach Landrover , brakes were out , now 20k miles and less than a year , engine is gone and they are not honoring the 3k warrantee that they were high pressured into buying !

I have dealt with my fair share of dealerships & service centers around the city of Los Angeles. Land Rover Encino has to be my all time favorite. EVERY SINGLE PERSON I have encountered at this place has been nothing short of wonderful. Recently my Land Rover was brought into service for an issue I was having with the keys. I was pleasantly surprised at the ease of getting a loaner car until mine was ready. The Staff are amazing, especially the guys running the service center. They were the biggest help of all.

Excellent service, very knowledgeable. Walked into the dealer to look at the cars, but end up buying it at the spot. Never been in this dealer before until I stepped in the day I bought.

Eric sabre and the staff at Land Rover encino truly provided me with a wonderful car buying experience, I found a great car at great price with no surprises. The whole deal took only an hour and I was done. If you are shopping for a new Land Rover or a great used car go see Land Rover encino you won't be disappointed. Eric treated me right and answered all my questions and has offered support after the purchase. Thanks Eric for a great car!

The service was excellent with Mario Gomez. The job was done on time and the personnel were very friendly

Everything went very smoothly. I felt like a valued customer.

Danny, the dynamic manager and Alex, salesman extraordinaire took very good care of me at Encino Land Rover. I couldn't be more pleased with my decision to procure my new Range Rover-the 6th time I have bought a car from Encino Range Rover.

Great experience buying a car at Land Rover encino. Eric Sabre was our Rep- professional and well informed. Overall quick, easy, buying experience.

I have always experienced the very best service at Land Rover Encino. They're very professional and friendly, they get the work done fast, and are always straight forward when explaining what work is needed.

Alex (Alessandro Boccuzzi) at Land Rover Encino made the car buying experience for my wife and I enjoyable and easy. After visiting other dealers we knew our experience with Alex and LR Encino was different. He was helpful, knowledgeable and made my wife and I feel very comfortable. He found exactly want we wanted and help the process move very quickly. Our family will be back for future car buying needs. Thanks Alex :)

Excellent sales experience with Raj and Danny. They attended quickly to all concerns and did not rest until I was satisfied with the deal. No high pressure sales tactics, and they listened and responded to my questions at every step. Raj patiently showed me every single Evoque in their inventory. Very happy with my purchase, and I would highly recommend these two. Best dealer experience I have had, by far.

I just bought my 1st Range Rover Evoque last Thursday!! I'm so excited and this is my 1st luxury SUV.. The guys at Range Rover Encino made it smooth and fast.. Thank you Dino, Eric and David... You guys rock!!!

I brought my car in because it was rocking too much after going over any bumps on he road.! Mario test drove the car and right away knew what was wrong with it. He ordered the parts needed and had my car fixed the very next day. I'm super happy with the service and highly recommend Encino dealership Thanks Mario.!!

Excellent and quick Service Helpful, friendly staff I took my car in on Saturday afternoon and they repaired the issue my car had within an hour.

Jason Morelock was extremely helpful and made the process seamless.

I was in and out quickly and loved my salesmen Berj Albanian. ..just a great guy to work with! He helped me get into the car I wantrd and gave me some goodies to match my purchase!�my experience a Encino Range Rover!

We had a great experience at Land Rover Encino! Our salesman Rajitha, was very professional answering all of our questions and made the purchase of our 2017 Evoque fun & exciting!! We love our new Land Rover and will definitely return to this dealership!

Incredible salesmen went out of his was to get me the car I wantrEd....thank you Berj

Salesman Alex was very polite and helpfull. Have to come back because tire were bad and one of the headlight was gone which make me believe that pre certified test was never preform

Service adviser are very knowledgeable regarding range rover

Everyone at Landrover Rover Encino was great! From Mario the service rep. to Brandon the service manager, to Tony the sales rep. who took me on a test drive while I waited for my vehicle to be serviced! GREAT JOB ALL AROUND!!!

Edmond was beyond hekpful. When I called to tell him my air conditioner was not working over the phone , he got me an appointment asap. Edmond, was friendly, personable and got my car services exipedienly . I had minimal waiting time to check in or out. Very refreshing ! I used to use the HOLLYWOOD facilities - but now Edmond is my "go to " Range Rover guy.

Great team and facility. Highly recommend for service and repairs.

I just purchased my 3rd car from Land Rover Encino. Anthony Eston most helpful, as always. Definitely recommend this dealership.

Enjoyed my time with both David and Danny. Learned a couple of magic tricks from Danny which I thought was pretty awesome!

Eric in the fleet department is the MAN! He was very helpful and patient with my questions and made the experience unbelievably easy!

Armando was great. Very professional and he was able to get me a loaner car until the repairs were made. Turnaround time on repairs were prompt.

So easy and professional. I would definitely go back and recommend to all of my friends!

I wanna say thank you to encino land rover special thank you to Alex the sales person that heled us was such a great person helped us like we were a family he took his time and patince to gove us a great deal i well highly recomend Alex...... thank you.

I had a great experience buying a car at this dealer. they are very helpful

Good experience overall. Sam was very personable, helpful, and detail-oriented in managing the service of my vehicle.

Service on my Full body Range , Sam was great, def recommend. Will be servicing my car there going forward

Smooth buying experience. Good deal on a great car.

Sam, explained everything. Service was reliable and experience was smooth.

Very Nice and friendly experience with our sales person Eric Sabre

Everything went well. Pleased with service. Have nothing more to say

We love Eric!!! Best salesman ever!!! Thank you for our beautiful new truck!

My experience was great as usual . I dropped my range rover evoque for a car service. Sam was very helpful and made mt service very smooth and easy . He provided an excellent service. Thank you

Armando Saenz was extremely helpful. Great customer service.

Bahram Habibi Land Rover Encino Fantastic sales man we just purchased a wonderful full size Range Rover Diesel I love the car my wife loves it as well the buying experience was phenomenal. Buying the Range Rover from Mr. Bahram Habibi was swift....

We had a wonderful experience and Land Rover Encino. Service was top notch.

I've been having my cars serviced at Land Rover Encino for about 20 years. I've always had a great experience. So glad Armando is back!!!

Mr. Habibi was so hospitable and such great help to us. We were previous owners of a 2012 LR4 and were so satisfied with the car that we decided to get another one once our lease was over. Mr. Habibi was extremely quick on his feet, prepared and took care of us in the matter of 25 minutes upon receiving our new car from the dealership! Thank you Land Rover Encino for the great service and our lovely new LR4!

Hi highly recommend you seek out Alessandro Boccuzzi as the Sales Consultant at the dealership. He was very helpful with no pressure.

It was a an easy and smooth process. My Representative was very helpful and explained everything well.

Mr. Habibi was so hospitable and such great help to us. We were previous owners of a 2012 LR4 and were so satisfied with the car that we decided to get another one once our lease was over. Mr. Habibi was extremely quick on his feet, prepared and took care of us in the matter of 25 minutes upon receiving our new car from the dealership! Thank you Land Rover Encino for the great service.

Excellent service received from start to finish at the dealership. From the first phone call Raj was great to work with. Made everything seamless and no stress. We have had three Rovers prior to this and by far this has been the best dealer experience.

The entire process was smooth, fair, fast and got exactly what I wanted. Great experience from the moment I contacted the dealer (Alessandro B.) to the moment I got my keys and drove off!

It was perfect! My dealer was very polite and knew everything about the car. He made the process very smooth and I would go again 1p out of 10 and would reccomend.

Outstanding CUstomer Service!!! I have been to the service department a few times since I bought my car, Mario is always very helpful!!

The service took longer than expected and then wasn't a very good job. The cover to the cup holder area slides rather strangely, different from a year ago when I purchased the car and the back of the driver's side rear seat was skuffed up with black marks. The service rep didn't tell me what the software upgrades were going to do or how I had to reset a number of settings. - That would have been nice to know. I left the dealer with only enough gas to make it around the corner, whereas when I came in I had 1/4 of a tank.

Great experience. I have been holding off on getting myself a ride since working out of state took precedence and haven't had a car loan in ages. I walked into Land Rover Encino looking at the Sports and found a perfect 2014 on the lot. Anthony made the whole thing from the test drive to the paperwork super easy and i felt ZERO pressure in any part of the transaction. They'll definitely be seeing me again.

purchased a previously owned Jaguar type F on 8/30/2016. Accepted the dealers sticker price, negotiated the trade in value of my Audi A5 convertible. Came to an agreement amicably. Paperwork was tedious but not too stressful. Purchase contract included replacement of pitted windshield. Still waiting (9/8/2016) for new windshield.

Alex Boccuzzi is the nicest sales person. He is amazing.

My sales, Dave Schmidt was outstanding in every way. He's very responsive, very knowledgeable, easy to work with, and a great personality. I recommend him highly. The manager, Dino is equally as professional.

We purchased a car here and after a few months the brakes were bad. We asked them to cover the cost of repairs but they refused. They do not stand by the cars they sell. They want you in the door to sell you a car and then they don't offer any help after that. The Manager Steve Brown is rude and unprofessional and sent a condescending email when we asked for them to cover the cost of repairs. Bad dealership. Do yourself a favor and go somewhere else.

Great experience. Easy to work with. Wants to help you have a rewarding experience.

I was new to this vehicle and first time that I came in I spoke to David and was knowledgable about the vehicle. He answered all my questions. On my second visit Raj took over and was very pleasant to work with. He is not pushy and had patience with me being so picky. It took me 4 visits until I bought my Range Rover Sport. I recommend them if you ate looking into buying from the Land Rover family. Thank you Raj and David !!!

Just had both of my Range Rover Sports serviced at Landrover Encino by Mario Garcia. Truly a professional. Service was great.

I went in for an emergency repair without an appointment. Sam was upfront about the time needed, offered me a loaner car is necessary and reviewed my warranty with me. The car was ready sooner than expected and Sam found warranty coverage for the battery replacement. This is my fourth Landrover vehicle. All of my servicing has been done at Encino Landrover.

Tony Arwanda is the best! I needed my car back the same day and he made sure that I got it. Excellent follow through!

We really liked the service and communication with Jason and had a great time shopping here.

Service dept. rocks! They had a great service advisor who took great care of my car.

Very, accommodating service department and customer service department. Extremely clean and beautiful waiting area and everyone was so helpful and knowledgable and wait time was a breeze because every there is aware that everyone has a busy schedule and they try to get you in and out as quickly as possible. Highly recommend purchasing and serving with them, I would not go anywhere else

Rajitha Ariyaratne of Land Rover Encino provided my husband and I with an exemplary experience. From start to finish, our process was professional, honest and enjoyable. The Land Rover product speaks for itself, but Rajitha is the key ingredient to make our sale a ten!

I was looking for a new car because I'm about to be a new mother and the people at Land Rover made it a great experience... From the sales guys, Tony and Jason to the Manager, Dan the "magic man" this was the best car buying experience I've ever had and as a moody pregnant woman looking for a car, that's saying A LOT!!!

Hands down, Encino Land Rover is the best dealership that I have ever been to. They provided top notch customer service. Thank you for the great experience!!! Well be back.

Great service and attention to the costumer. Provided transportation while car was being serviced. Provided constant updates on the progress of the vehicle.

Wonderful, helpful, informative service. Got the exact car I wanted at the exact price. Carlos went above and beyond!

Sales is really excellent. Alessandro (Alex) is a amazing person.

It was a pleasure to deal with Rajitha Ariyaratne. He was very helpful in explaining the options and I ended up with a better deal than I expected.

It was a great experience in every way - the service person Tony was professional and helped expedite the work to meet the timeframe I needed. The loaner car was clean and comfortable and the person who helped me with it (I think her name was Ana) was professional and efficient. The service work was spot on and they were kind enough to clean the inside of my car as well.

My sales rep had a great follow up with providing information and a professional to deal with.

I had a good experience having my car repaired at Range Rover Encino. My air conditioner pump had gone out and the dealership repair where I had leased my car could not get me in for an appointment for two weeks. Armando at Range Rover Encino got me in the next day and worked quickly to solve the problem. Five stars for all, except the part was on back-order and took a few days to receive so I'd give that a 4 star. They were able to provide me with a loaner car in the meantime at no extra charge. I will use Range Rover Encino for all my car repairs moving forward.

Wonderful car, fun to drive, excellent service 12 speakers sound amazing, looks pretty compact from outside but so spacious inside!!! Love the full view moon roof! So dynamic to drive!

Had a great experience with Sam, probably the best customer service rep I have ever dealt with. Amazing team over at Land Rover Encino.

David was the one who helped us in LR Encino and he was fabulous!! He knows his stuff and he was super nice. Thank you David!! Also, Danny Scott was great!! He was honest and just simply wonderful! THANK YOU!!

Great sales person and the process was very fast! Sales person was easy to deal with answered all our questions and has a very pleasing personality! Very accommodating

As always, great experience. Tony went over and above to make sure all questions were answered as well.

Sam listened, was personable, followed up by phone, and made sure one persnickety, but precious little problem got fixed. He didn't try to sell me services I don't need, and made sure I understood what maintainances (air filters, flushes, hose replacements, etc) might need to be done in the future.

It was the best car leasing experience I've ever had

I showed up morning morning without making prior appointment; was taken care of perfectly. Hihjly recommend the service department. Sam, Raffi and Mario were great. They kept me updated on the status and delivered earlier than promised. Thank you, guys! Thank you, Sam and Raffi!

Everyone was efficient and friendly. They gave me a great loaner car. Everything was done correctly and on time

Mario is always takes time to go over the repairs.

This is the BEST service center I've dealt w/ in 30 yrs of cars Luke is one of the finest Service Writers / Service Managers I've ever meet They are fast, accurate, work hard to get you what you need at a great price (they even guarantee w/ price match refund policy) The Quality of the work is Exceptional, it's done RIGHT the 1st time This is my 1st Rover, I'm hooked on this company, it's staff & products Thank You so much - Chris Mattis

Land Rover Encino is honestly fantastic. Super nice and super helpful people with no attitude. They were honest and very detailed in the sale of my car. David Schmidt and Dino Anakwenze were awesome. I could not recommend a better place to buy or lease a car. Not to mention how amazing the cars are!

It was the greatest you are very fortunate to have ARMONDO

the sales staff made the whole buying experience a pleasant one.

Mario was great and very friendly. Car was repaired as communicated. everything went very smooth. I will be returning for future needs.

I was trying to work a good deal on a full size Rover which are notoriously very high. I worked with Eric Sabre over at Encino LR and I gotta say I was very surprised at how he came through for me. He was very patient and did everything he could to get me the number I needed. It didn't look like the deal was going to go my way at one point but Eric made it happen. Very happy customer. I'd def see him if your looking for a LR. No BS just a straight shooting guy in a bis that is full or not so straight shooters....:))

Great service, fast and friendly would definitely recommend.

Excellent service by Tony at Encino Land Rover. Efficient and quality attention to customers!

I've never been to a Range Rover dealership who worked so hard. They went to bat for me for my deal, everyone from sales to finance to the GM had my back from the second I walked in the door. This is the only Range Rover dealership I'd ever recommend.

We had a great buying experience with David Schmidt, he was helpful and very accommodating.

We bought a car from Eric via Auto Nation. He was fantastic from the initial email contact to the very end when he delivered the car to us personally. Highly recommend Eric!

Mario is always helpful and honest when it comes to fixing the problems.

Exceptional service! My Sales Associate Marty was phenomenal and throrogh with every step of the process while buying my car. He sent review videos have excellent information on the car and made my overall experience stress free and fast.

Armando is so professional and helpful. He is all the time on top of the project. Great costumer service.

This was THE BEST experience. They seem like an honest group of people. So kind. And smart. And they did their best to make me happy. I cannot recommend this dealership enough. Specifically, I dealt with Berj and he was EXCELLENT.

I was there for renewal paper and he gave me an excellent service

Great service and gave us a fair deal. Could not ask for more.

I really wanted the Discovery sport as my family is expanding and we were out growing my Chrysler sedan. They took my sedan on trade in no problem and helped me get the best deal for the Discovery I wanted. I am super happy with my purchase. Jason and everyone on his team were super helpful. This really was a great car buying experience!

I love my new Range. The look is sleek and the ride is smooth. I love the comfortable seats it feels good driving it and comfortable for the passengers too. The features are amazing.

Excellent customer service by Armando Saenz and his team. Picked up car and delivered back upon completion- with a full tank of gas!!

I purchased a pre-owned certified Range Rover from the Newport Beach Land Rover dealership. There few small cosmetic things that needed to be done. They also took care of it without me even requesting them. I can't thank enough the sales team, Sales managers and Service manager who professionally performed all required services. I strongly recommend this dealership for any sales or service requirements that you may have. Thanks to everyone at Newport Beach Land Rover team.

The staff made my car buying experience a pleasure. The care and patient the sales team had through the out the process was wonderful. It made our experience enjoyable and one we will definitely share with friends and family.

We bought a pre-owned Range Rover, the front bumper was touched up from the previous owners, it peeled 6wks later, Range Rover repainted the entire bumper the original color in 1 day They are Amazing! - Thank You

Outstanding customer service. I feel like family. I would definitely recommend.

I want to thank Raj and Scott for a great and smooth service. Raj was amazing (he made the deal work with the car I want , color I wanted and payment I wanted) We worked everything electronically and I was in and out of the dealership in less than 2 hours. Also Finance was great (Danny Scott) the magician also was a great service thanks a bunch Gilbert Kharrat

I honestly had one of the best experience ever buying a car. Raj made things easy and simple; we worked out all the numbers electronically than I drove up and signed the lease (the process took only an hour and a half) I am very happy because they gave me what I asked for my old car, Raj worked the numbers the way I wanted them and I got the color I want. Not to add finance was also very professional. I must say the dealership should be blessed to have such great people working there Raj in sales and Danny scott in finance Thanks Gilbert

Professional and personalized service at its best it what I reciwved from.

Was looking for a new LR4 to replace our aging LR3. Submitted an inquiry from their website and Jason got back to us very quickly. We were able to get a deal done over the phone and pick the car up the same day. Jason made the process effortless and painless. We are repeat customers and have leased another Land Rover by Jason as well. Would not hesitate to recommend Land Rover Encino and Jason to friends and family looking for a Land Rover.

always professional and attentive to my needs and the cars needs

Leased a Land Rover. Friendly people. No pressure. Got a good deal.

Service was excellent. Tony was top notch. I will recommend this dealership.

We purchase Range Rover HSE, this is my fifth Range Rover. Eric Sabre was our salesman and we could not expect better service. He stayed late after work on Friday night and did not leave until he made sure that we are taken care completely. On Saturday morning he was at our house to program the car and explain to us it's many features. If everyone was as good and helpful as Eric life would be so much better. Thank you Eric and god bless.

We do not have an appointment and we just walked in the store, we were shopping for a 7 seater car and this is the first store we've been so we were not quite sure if we will buy. Eric was at his desk at the time, he looked busy but when he saw us, he left what he was doing and entertained us even without appointment. He showed us the cars available on his lot and gave recommendations. He offered us a test drive and we accepted. He worked with us on our budget, went back and forth to provide us the acceptable numbers that both parties can agree upon. He was very patient and very understanding of our goals. It was quick and not a lot of waiting. He also explained and showed us the features of the car. The finance manager Danny was also very helpful and quick. He explained the loan and the terms and gave us different options on services and dent protection. My overall experience was awesome. I will definitely recommend Land Rover Encino to my friends and family! Thank you for a wonderful experience.

I worked with Bijan and my car purchase and trade in went very smoothly. I was extremely impressed by Bijan, I was impressed by the whole team! I've been driving Land Rovers for over 20 years and have dealt with many salesman and dealers. Bijan in Encino was by far the best!!!

Everything was great! Service was fast and dealership and customer service was great!

The dealership was extremely condenial and professional during and after the purchase. Bobby patiently spent over one hour explaining every option in detail on the new sport SVR. I couldn't ask for more. Many thanks to Dino as well for following up and making the deal happen.

Eric was great to work with. I was in and out, treated great, and even have excellent follow up post purchase. It was such an enjoyable process from start to finish. I highly recommend working with him. Plus, I love my LR4! It's perfect!!!

As always, excellent service. Many thanks, Armando.

The dealer had the car i wanted and the final purchase price was agreed via text... smooth and easy..

Raj at Land Rover Encino is wonderful. He found the exact car I wanted and good price. Loving my 2016 rover.

David is great salesman thank you for not been bushy DANNY THANK YOU FOR TAKING THE TIME TO MAKE IT HAPPEN

I must say, I am beyond impressed with Berj Albarian, the Land Rover Sales Rep who made our leasing experience a breeze. He was responsive, worked diligently to keep the offer he promised and no other competitor dared to challenge his offer. He was informative, respectful and sincere. I am recommending him to all my friends and relatives and we will be a customer of his for years to come.

Had a very positive experience buying an f-type from them. Worked with Chris Schaaf (CJ). He is an exceptional guy to work with. There were no hidden fees or agendas. Post sales follow up was great, and he follows thru on all his commitments. Many Thanks !!!!

Very straight forward buying process, made the paperwork very easy and even delivered the Rover to me when I couldn't pick it up.

Bobbi Habibi helped us. He was awesome. Took his time to answer all of our questions. Very patient and nice guy. I'm getting My next car from him also. Landlover of Encino should ne proud to have a sales person as great and genuine as Bobby. I'm very Happy with the car I got from him.

Bob was great and went out of his way to not only accommodate the purchase of our Discovery Sport but also to make sure we knew how to operate the extensive amount of features. Love the car and the care we got!

I can't say enough good things about this dealership. I am very happy with their service department and they are extremely fair in pricing.

I was very pleased with the courteous service I received. All my concerns and questions were answered in plain English so I could understand them as a novice.

Steve Briwn and team provided excellent service. He was proactive with his communication and follow up. He took care of getting the issue w/my car resolved quickly. Thanks for making it easy!

I recently purchased a certified used car and I have enjoyed the whole experience so far.

Bobby Habibi the salesman was excellent, helpful and very knowledgable. The whole staff from financing to GSM, were helpful through the buying process. This is my 4th new car purchased from this dealer, I recommend them to everyone I know. Great job guys.

I had been conversing with my salesman at Land Rover Encino for the last few months discussing the vehicle I wanted to purchase and when I was going to be purchasing. He was extremely helpful. When I meet him to make the purchase, he was professional and helpful and made the purchase quite simple. All of the other people were friendly and helpful. I purchased a 2016 LR4 HSE. This is the third Land Rover I have purchased from Land Rover Encino and it has always been a pleasant experience. I will will not go to any other dealer. From my past experience, their Service Department is outstanding. My car was always ready when I was to told it would been done with same day service and loaner car.

Eric S. Is a dream maker! Thank you for helping a gal out!! I'll be back - with friends :))

I bought a used Toyota from Land Rover Encino. They were all nice and friendly. The buying process went fairly smooth. I was happy overall.

I fell in love with a certified pre-owned vehicle on the Land Rover Encino website and made contact via email. I received an immediate response. Although I did not make an appointment when I went in to see the car, I was immediately greeted and connected with sales person Tony Eston. Tony was great to work with and made the car buying experience easy and pleasant. I would defiantly recommend the Tony and the staff at this dealership if you are in the marked for a Land Rover.

The salesperson that helped Mr. Vartan was very informative and helpful in the purchase , I highly would recommend him to friends .

They had the car I was looking for and it was seamless leasing experience

Wow!!! What can i say, great experience from Nancy in Sales at Newport Beach Land Rover. Looked for over 2 months for the right pre-owned RR for my family. We first found the car online and called right away - very nice and informative over the phone. We made an appointment for the next morning, drove and went through the car. They took their time with us and we did not feel rushed. Left a deposit and came back the next day - everything went very smoothly with all the paperwork. Next came the delivery & Nancy went through everything with the car - she took a good hour's worth plus to go through the car with my wife. Thank you Nancy ... we will definitely be back someday! Very honest company & sales people - they stay true to their words & promises.

I leased a Land Rover/RR Evoque in Encino. I had great service and was offered a good lease deal. Tony and Eric were super professional and made me feel like a Queen driving off in my new super cool Evoque.

Communicated with Eric Sabre via email and text before making an appointment in December 2015 for a test drive a 2016 LR4. We were not ready to purchase a vehicle that day but he was very accommodating and took his time. Unlike other dealers we went to who where not showing any interest. Returned within 2 weeks to purchase the vehicle at Land Rover Encino since Eric Sabre was so helpful. The entire sales, manager and finance team including Bijan, Chris and Danny were very helpful. Ieda Andal, PA-C Physician Assistant - Family Medicine DEA and CA State licensed

Anthony really worked with us helping us buy the car. I even forgot my title of my trade in and they still worked with us and waited for me to bring the title back in my new car :)

Great service. The only complaint is that the gentleman who cleaned my car didn't take out the plastic that they put inside the car and left the dirty rags they used to dry car on my leather seats. They were wet and dirty.

This is now my 3rd Landrover purchase from Landrover of Encino and I would go anywhere else. If your like me and you work hard for your money you owe it to yourself to visit the team at Landrover of Encino, I recommend you see Bijan as he has been my sales person from the beginning. Landrover Encino gave me top dollar for my 2012 Range Rover Sport and unlike other dealers worked with me on the M.S.R.P. As if that wasn't enough, the sales & service department through in a few extra little gifts to sweeten the deal. This might not seem like much to most, but for me this was huge. Brian the Sales Manager worked with my challenges to secure a deal with a very aggressive interest rate. Much to my surprise the General Manager came over to introduce himself and spend some personal time with me. Auto Nation and the team at Landrover of Encino ROCKED IT... ...trust me, I had tried other Landrover dealers and this team is absolutely the best. I WILL NEVER GO ANYWHERE ELSE!!!

This is my second Range Rover Sport from Land Rover Encino. Though they are not the closest dealership, their customer service far outweighs Hornberg on Sunset which is much closer to me. I was able to handle most of the negotiation over the phone. While the actual transaction took way too long it was mostly because of the two other customers buying cars on Christmas Eve. David Schmidt was patient as I weighed two different models - a Supercharged V8 (which is what I was trading in) and a TD6 Diesel. The Diesel was not something I considered going in, but ultimately purchased as David made me feel comfortable with the decision.

My wife and I had a great experience purchasing a range rover from Encino. Eric and Victor made the experience very pleasant, effort less, they helped us purchase the right car fit our needs. we totally recommend Encino Ranger Rover to all.

My vehicle had to be serviced at European in Santa Ana - all in all the work took over three weeks. After I dropped it off at your dealership, I did all of the follow-up calls - I didn't hear from the service advisor at your dealership again. The only communication I received from the dealership was an email asking me to trade-in my Range Rover and the email suggested a trade-in value.

I purchased a pre-owned VW Touareg TDI from Berj (aka Bijan) Albarian at Land Rover Encino. It was a very smooth process. Berj was a total gentlemen, very relaxed, not pushy at all. I wasn't sure about the drive quality of the Touareg after one short test drive, and Berj was very patient and let me take a second longer test drive including the freeway to get a better sense of how the car drives in different conditions. Land Rover Encino was flexible on pricing and worked with me. When and if I'm ever ready to go upmarket with a Land Rover product, I will definitely go to Berj and Land Rover Encino. They really know how to take care of their customers! The showroom is very beautiful too, and spacious. Top notch buying experience.

Dave in sales was great and really was informative and helpful.

I had my engine light go on for unknown reasons on the way to the airport. So I dropped it off and let Marco handle the details. Being next to the airport was a real convenience. He kept me updated everyday and helped keep the cost of the repairs to a minimum. The car was ready upon my return and they picked me up at the airport. No problems, since and I'm grateful that it all went so smooth. Thank you JLR NB.

Pretty good experience. Jason was super helpful and not like a typical dealer. I give them full score.

We always go straight to the Land Rover Encino for lease/purchase of our cars without checking out any other dealerships. They are the best in their job! From our sales representative to the Finance manager, everyone in that dealership is friendly, professional, experienced and caring! Best price, best customer service, best employees! I always recommend them to our family and friends!

Recently leased a 2016 Evoque. Both Jason and Eric assisted us with the purchase. I recommend calling ahead as we did. They showed us a great car, nicer than I was initially looking to get but they were able to make the payments work. We were able to negotiate rather quickly which is also nice. They took the time to show us all the bells and whistles (our first Range Rover). We also had a great experience with the financial manager and general manager as well. We left feeling very well taken care of and best of all I LOVE the car!

Patrick helped me all the way from first contacting by email until completing the purchase with great professionalism and thoughtful assistance. In spite living very distant (over 250 miles) from their location, it was worth going down there to test-drive toward purchase. He even kindly took me back to the rental place to pick up my cell phone I accidentally left in a rented car. Great price

The entire experience of getting the car of my Dreams was nothing but wonderful. Berj Albarian was extremely helpful, very nice and managed to work within my budget. I have never felt with a more pleasant person and never felt better about any purchase in my life! Totally would recommend him and the dealership to everyone!

I recently acquired my seventh Jaguar and my buying experience at Jaguar Newport Beach was by far the best. Since I had not yet dealt with this dealership, I did my usual research on the web and learned that their sales and service departments both had very favorable reviews so I thought I’d give them a try. Since I had not yet dealt with this dealership, I thought it would be best to get a feel for their customer service by calling for some basic information as I’m big on first impressions. I had the pleasure of speaking to a very knowledgeable sales person by the name of Sharek. He was able to immediately provide me with some preliminary information about their current lease specials, confirm that the vehicles I was interested in were still in stock, and set up a same-day appointment for me to view them in person. No high pressure sales approach – just some helpful information and good customer service. Upon my arrival at the dealership, both vehicles were at the entrance to greet me. They looked stunning and I knew that it would be difficult to choice just one. Since Sharek knew that my time was limited, he arranged for his associate, Natasha, to assist me since he was finalizing a transaction with another customer. Again, excellent customer service. Natasha’s approach was refreshing and very straightforward. As a result, I was able to get the information that I needed in record time. Additionally, she was very patient and willing to go the extra mile to ensure that I got the car of my choice. At this point, I knew that I had found the right dealership. They had everything that I wanted including the color choice, price and customer service. Above all, what impressed me the most was how well they worked as a team to finalize the transaction and get me on my way in a beautiful new Jaguar XJL Portfolio. Congrats on a job well-done!

My experience at Land Rover Encino was truly exceptional. Both Bijan and Eric were a joy to communicate with and eventually close a deal with. They promised me a specific deal and they delivered on that deal. That is more than I could say about the vast majority of dealers and agents in the business right now, and trust me, I would know because I shop around heavily for the best deals. Needless to say, the best deal was at Land Rover Encino by some margin. The guys there have earned my business for life and their dealership will be our first option before we go anymore else. Land Rover Encino can count on seeing us again in the future. Bijan, and the rest of the team at Land Rover Encino, thank you for treating us like family and thank you for giving us the best deal around!

Eric Sabre was great ! ! ! Good experience overall.

Marco Palacios, Service Advisor at Jaguar Newport Beach, handled the service of my 2010 Jaguar XF in an excellent manner. He was timely and arranged for great service for my oil Change and Inspection.

Bobby made it painless and great. Got the car I wanted and was very happy.

GREAT dealership! Great personal service.. The sales staff is fantastic. This is the ONLY place to buy a land rover!

The best experience I've ever had at a car dealership. No pressure & honest sale lead to me purchasing a vehicle here. Bob is an excellent salesman with a wealth of knowledge. He spent an hour after the sale with me to show me what every buttons function was in the vehicle. Thank you!

Great service / Bobbie is an amazing guy with great personality

great experience- excellent customer service and everyone were professional and helpful. I will recommend my friends and family to buy a car here.

Jason and Eric were absolutely terrific to work with. Very professional, no hassle and straight shooters. I never once questioned giving them my business and they made the entire process seamless and fun. Both are very knowledgeable with their products and passionate enthusiasts. I would definitely recommend visiting Land Rover Encino and asking for Jason or Eric in the Internet Sales Dept for the best Land Rover buying experience. This is my second Rover from Land Rover Encino, and once again they did not disappoint me! Absolutely loving my new ride.

Jason and Eric were absolutely terrific to work with. Very professional, no hassle and straight shooters. I never once questioned giving them my business and they made the entire process seamless and fun. Both are very knowledgeable with their products and passionate enthusiasts. I would definitely recommend visiting Land Rover Encino and asking for Jason or Eric in the Internet Sales Dept for the best Land Rover buying experience. This is my second Rover from Land Rover Encino, and once again they did not disappoint me! Absolutely loving my new ride.

Marco is a great guy to work with. He commits to his clients and try to listen to them. I personally felt a lot more comfortable talking to Marco compared to the one I used to go to in Mission Viejo center(will never visit Mission Viejo office again)

Easy, fun, fair on all fronts. from the first contact to the purchase of the car it was great service.

I got a new Land Rover and it is great. It large and has lots of room for the kids and their stuff. It also has a lot of cool gadgets.

My Bmw lease was up and my husband has a range rover and had only wonderful things to say about Dino and his team at Land Rover Encino. LR4's are hard to come by and vartan did a wonderful job of locating one with all the functions I needed. They also were able to competitively keep me in the same ballpark as my previous bmw payments which I greatly appreciated. Class act sales and management team

After shopping around for a new 2016 Discovery I have to say my experience with Jason Morelock at Land Rover Encino was 5 star all the way. No games or haggling like I experienced at other dealerships. Jason gave me a better lease deal that I expected and an offer I could not refuse. Great vehicle and a great leasing experience. If you are serious about a new Land Rover don't waste your time go to Land Rover Encino and tell them what you want, and see what they can do for you.

I brought my Range Rover in to Encino Land Rover for a Suspension fault. I new my compressor or air bags where gone. I was fully aware of my mechanical issue and how much the parts were to buy outside of Range Rover. David my service Rep. had validated it was my compressor and the price was ruffly $1800.00. The compressor was $1200.00 and labor was $800.00. He gave a a gracious 15% discount and finished the work quickly. I thank David and the enormously kind professional Head Service Rep. who not only green-lit the discount, but treated me as a valued customer on the phone and more than once in one visit. Thank you Range Rover Encino. After being a customer for eight years, countless repairs (dollars lost), they have finally made some changes to there business practices, that have made me feel my business was valued and no unnecessary repairs. I will return without fear and maybe purchase that new Range Rover I was on the fence to purchase. Signed, Customer Since 2008.

I have been a dedicated customer of the Service Department at Land Rover Encino since I purchased my Range Rover Sport 7 years ago. I truly consider myself a tough, aware consumer and I pay strict attention to detail and fairness. This being said, the Service Dept at Encino has NEVER made me feel like going elsewhere. David S. is a charming service professional that treats you with dignity and he really knows his products. David gives me great confidence as he coordinates with his mechanics. They collectively have my auto in their best interest. The Service Manager, Rassi G. is running a efficient, clean operation that is consistently satisfying. Becoming a Land Rover customer is clearly an investment in quality, safety and dependability. The certified service team at Land Rover Encino protect my investment and maintain the highest resale value on my car.

I bought my first Range Rover from Moyca Gardasevich at the Newport Beach Land Rover dealership. She was more knowledgable about the vehicle than anyone I has spoken with anywhere else. Her attention to detail was amazing and the experience was top notch. I would recommend this dealership and Moyca to anyone looking to buy a Range Rover! This place is professional, well-run and first class!

I finally bought my 2016 Land Rover Discovery HSE Luxury at Land Rover Encino dealership. I am very happy and satisfied by the excellent service they provided through out the entire process in purchasing this vehicle. Due to high demand and limited availability of this model, my salesman whose name was Eric Sabre suggested me to place a special order so that I was able to get exactly what I want, rather then to choose whatever was available on the floor. I ordered the one with scotia grey exterior and a 7 passengers seat. I placed the order in June. It took approximately two to three months to build and deliver. By late September, Eric called me that the vehicle was ready to be picked up. The original schedule for delivery was in early October. The order came in two weeks prior to its scheduled delivery date. When I picked up my new Land Rover discovery, I was very appreciated with Eric's suggestion to place a special order. What I saw was exactly what I needed. Nothing more and nothing less. The reason I said that was because the model that I saw on the floor was usually fully loaded with all types of "features". By that means, you will probably be paying extra $$$ amount on top of the vehicle base price that you were not necessarily needed. Eric is very helpful and knowledgeable about the vehicle he sells to his customers. Every times I call or email him, he responds right away and resolve my problems. I am very happy to have him to serve me.

I had dealt with this dealership a few months ago and did not have a great experience but a friend highly recommended MaryAnn Schrecongost of Land Rover Encino and I met with her and ordered a 2015 Land Rover Discovery on the spot. I had to order the car and Mary emailed frequently of the status to keep me updated and on the day of arrival the ease to purchase the car was beyond my expectation. She continues to be helpful with any concerns and even walked me through the car again as there was so much information the first time I didn't retain it all. I truly believe if it wasn't for the confidence I had in MaryAnn Schrecongost, I wouldn't have this wonderful car

Like the sales lady. Management requires fingerprinting to complete the purchase! Finance dept trained to sell you many financial products. Spent hours to complete paperwork after hours on trade in . They sell used cars probably as many as new cars. Felt like in a used car dealership with nice new car sales person. At least sales person keeps you hydrated.

My last car buying experience with BMW was pretty bad. Pushy sales guy, 9 hours in the dealership, and a lot of run around and "haggling". When I decided to make the switch to a Range Rover and started working with Mary Ann at Land Rover Encino, I could never have anticipated how pleasant or easy my experience would be. I was able to fill almost everything out from my office, and Mary Ann was patient with my hectic work schedule and NEVER pushy as I flopped back and forth between models. I spent a grand total of 1 hour in the dealership, and was treated wonderfully!!! Thank you Mary Ann and Land Rover Encino for taking such good care of me! I can't recommend you guys enough!

In terms of best customer service and the most pleasant experience, Land Rover Encino gets two thumbs up! I took my 2013 Range Rover Evoke in for standard servicing and fell in love with the 2016 Discovery Sport in the showroom. Within an hour I took a test drive, obtained a competitive price, and selected my options including the date of delivery for my customized vehicle. Tony in sales ensure I purchased the exact vehicle I wanted and made certain that my trade in and associated paperwork was handled expeditiously. If you?re always on the go like me, Land Rover Encino is the team you want handling your auto needs. I have been driving my Discovery Sport for the last week and have obtained compliment after compliment. I look forward to my long term relationship with Land Rover Encino ? Tony is the best!

Purchased a Range Rover Evoque and love it. Nina was an awesome sales person. They took care of you and even checked up after the purchase was made to make sure everything was great and if I had any other questions.

By far the best experience I have ever had trading in an old vehicle and leasing a new one. From the people on the floor, to the test drive, to the finance team, it was very pleasant.

We purchased a 2012 Range Rover Sport Lux CPO in July 2015. Smooth process in purchasing the car. Only problem was we were assumed that the DMV registration fee was paid in full during the purchase of the car would carry us til July 2016. Not so, just received DMV renewal for Nov 2015 for another $359. Our DMV paid for the dealer not renewing the car from Nov 2014- til we bought the car. Not the Land Rover experience we were expecting. Same thing happen to my friend who purchased a Discovery for them about 5 years ago. Main thing was the finance person did not disclose the short registration time. All they said was DMV was going to send new plates. So we assumed that registration was starting from there. BEWARE!

great overall experience. James was not a pushy salesman. no games, he did what he could do. now I hope to enjoy the car as much as the experience

Natasha was great to work with; the entire sales transaction went smoothly. There were no unexpected surprises; like you expect when working out the deal. I would work with her again and recommend her to my friends/family. Thanks Natasha!